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Conklin Honda Hutchinson - Service Center

Hutchinson, KS

4.8
187 Reviews

187 Reviews of Conklin Honda Hutchinson - Service Center

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September 10, 2024

They are friendly and fast, but AJ did not return my message and 3 times in a row I ask them to set the oil change reminder but they did NOT! I ask when I scheduled the service and I ask when I took th More

by Llboelk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Overton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Lawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Conklin Honda Hutchinson responded

We’re concerned by your feedback and we would really like the opportunity to speak with you to learn more about your experience. However, we were unable to find your information in our system under the name you have listed. If you would please, contact me at your earliest convenience, we can find a quick resolution to the situation. I look forward to speaking with you soon. -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson 620-662-4467

August 26, 2024

Great customer service, always explains things clearly. Can always get my car in very quickly. More

by dpliebl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Conklin Honda Hutchinson responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each and every interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Chico Lopez, Service and Parts Director Conklin Buick GMC Hutchinson

August 23, 2024

Everyone is so welcoming. Cindy took great care of me and my CRV . So happy with my CRV! More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kienow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derik in new car dept
Aug 23, 2024 -

Conklin Honda Hutchinson responded

Thank you so much for taking the time to share your experience, Tamara! We're elated to hear Cindy made the process an exceptional one and we know she really enjoyed the opportunity to work with you! If you have any questions or concerns, please don’t hesitate to give us a call. -Chico Lopez, Service and Parts Director Conklin Honda Hutchinson

August 23, 2024

Went for a recall and got the service done in few hours. The waiting lounge was pleasant and the lady there was nice. I got my car back in a better condition and would be sure to schedule a service here nex More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Conklin Honda Hutchinson responded

Thank you for your very kind review, Eric! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your business and we look forward to seeing you again next time! -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson

August 22, 2024

I have purchased 3 new cars and one used car from Conklin. That tells you how I feel about the sales side! I have taken my last two vehicles to the service center regularly. Jody and Cindy are excell More

by nursejoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kienow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcom
Aug 23, 2024 -

Conklin Honda Hutchinson responded

We sincerely appreciate you taking the time to review us and we’re ecstatic to hear Jody and Cindy provided you with 5-star service! If there is anything else we can do to help meet your automotive needs we’re just a phone call away. We look forward to your next visit! -Chico Lopez, Service and Parts Director Conklin Honda Hutchinson

August 21, 2024

Cindy is so knowledgeable and great at explaining the services performed. Would highly recommend to anyone. More

by JBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kienow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Conklin Honda Hutchinson responded

We couldn’t be happier to hear Cindy and our Honda team was able to provide you with a great service experience while you were here. Our goal is 100% customer satisfaction and it’s because of feedback like yours that we’re able to do that. Thank you for taking the time to review and recommend us! Please give us a call anytime we can be of assistance. -Chico Lopez, Service and Parts Director Conklin Honda Hutchinson

August 21, 2024

Enjoy working with Cindy in Service department. I trust her advice. The chairs in the waiting area could be more comfortable for a 3 h wait. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kienow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Conklin Honda Hutchinson responded

We appreciate you for taking the time to share your recent service experience at Conklin Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. We look forward to taking care of you and your family for many years to come. -Chico Lopez, Service and Parts Director Conklin Honda Hutchinson

August 20, 2024

Always easy and a pleasure. They have ale good care of my car and they treat me nicely with good service. More

by melissaking620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chico Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Conklin Honda Hutchinson responded

We really appreciate you taking the time to review us, Melissa! Your word of mouth praise is all we could ask for. It was our pleasure to work with you and make sure your GMC is in good shape. We genuinely thank you for your business and look forward to your next visit! -Chico Lopez, Service and Parts Director Conklin Buick GMC Hutchinson

August 18, 2024

Conklin is a great dealership. The staff are friendly and easy to work with, and the service department is top notch. More

by bbooth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Conklin Honda Hutchinson responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson

August 17, 2024

Friendly and helpful service advisors, quick checking and out. Car wash after service is a great bonus! More

by ksouthards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Conklin Honda Hutchinson responded

We appreciate you taking time out to give your feedback! Our highest priority is satisfying our customers and we are overjoyed knowing that our team made that happen for you. We genuinely thank you for your business and look forward to your next visit! -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson

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