Conklin Honda Hutchinson

I purchased a vehicle from Conklin Cars on tuesday 3/13/12 - Sarah was my SALES REP and she made everything so easy, understandable, and stress free. As soon as we went into the finance office is when 3/13/12 - Sarah was my SALES REP and she made everything so easy, understandable, and stress free. As soon as we went into the finance office is when it went ALL WRONG! I'd asked several times during filling out all the paperwork to purchase the vehicle, if everything was okay with it, etc. The Finance Mgr told me over and over again that everything checked out perfect, there was nothing wrong, and it'd been run thru the shop and been cleaned. I was walked out to the new vehicle, right before leaving and leaving my old car which was going to be traded. I get two blocks away from Conklin Cars and have NO CONTROL over the wheel, the vehicle was shaking really bad and making a horrible noise. My fiance looked out the passenger side window, towards the back of the car where the noise was coming from and the rear wheel was COMING OFF THE CAR, LITERALLY!!!!!! I called Conklin to let them know what was going on and asked to be transfered to Sarah, they put me through to her voicemail, so I called her cell phone and she had her sales mgr, Kelly, call me (the one who walked me out to the vehicle and never said anything was wrong with the car.) When he gets to us to pick up the vehicle, he starts telling me about the front passenger wheel and how they had to order a part because the lug nut had been stripped and was no good, they knew this BEFORE I'd signed for the car and nobody ever told me. It took the back wheel falling off for them to tell me there was something wrong with another part of this car.. (The issue with the FRONT wheel wouldve been no big deal to me if they would've told me before I left the lot, instead they waited until I had something seriously go wrong, which now makes me not trust Conklin Cars AT ALL!!) They expected that I'd still want this vehicle, I loved the vehicle and was def. bummed that all of this was happening, but felt like I deserved for them to make things right with me, MORE than right. Kelly and the Service Mgr Jim Glover have the car in the shop on Wednesday when we went back to talk to them about everything. They were trying to explain what happened or, I should say, what didn't happen. They both start walking around the vehicle, telling us what all they fixed or what parts they've ordered to fix what was wrong with the vehicle, come to find out, there were a few things that needed fixed and I WAS NEVER TOLD ABOUT THIS BEFORE I TOOK THE CAR OFF THE LOT! Comes down to, Kelly offers me a 1 year, bumper to bumper warrenty on the vehicle and thought that'd make it right. I asked several times what else they were going to do to make us happy with the deal we were making with them and that was all they had to offer. DO NOT, go to Conklin Cars. The customer service is terrible, they dont care about their business, they swindle people. They wont be swindling me, or my family. I'm taking my business else where! More

This was our 3rd lease from Conklins and each time has been a very good experience. Jose did a great job getting the vehicle we wanted at the price we needed. Everyone we came in contact with at Conklins been a very good experience. Jose did a great job getting the vehicle we wanted at the price we needed. Everyone we came in contact with at Conklins went out of their way to be friendly and courtious. Very knowledgeable on the operations of the vehicle and all the special options. Thanks for a great car buying experience. More

she was very nice and friendly she made us feel right at home thank you very much for everything you did for us Jesse and Tearsa Thornburg home thank you very much for everything you did for us Jesse and Tearsa Thornburg More

I always had a bad taste in my mouth about car dealerships. They all seemed the same and only cared about one thing, and that wasn't me. Once I went to Conklin Cars and met Jenny, that perspective dealerships. They all seemed the same and only cared about one thing, and that wasn't me. Once I went to Conklin Cars and met Jenny, that perspective changed for me. Jenny was great to work with. She was knowledgeable, helpful, professional and NEVER pushy. She answered all the questions I had and helped me to find the perfect truck! I will recommend Jenny and Conklins to anybody I hear looking for a car. More

I had a great experience at this dealership. The employees were extremely friendly and made me feel comfortable. Jose went with me to test drive the car i ended up buying and he was very knowledgabl employees were extremely friendly and made me feel comfortable. Jose went with me to test drive the car i ended up buying and he was very knowledgable and helpful. Jenny made the process go quickly and smoothly and made sure all of my needs were taken care of at all times. Jill did a great job helping me to decide whether to lease or finance and also made sure I got everything on my wish list while staying within my budget- even leather seats! I love my new car and I am so glad I went to this dealership : ) More

Amazing all the way around. I have never leased a car before and Jose explained everything to me perfectly. I will recommend him and Conklin Cars to everyone. before and Jose explained everything to me perfectly. I will recommend him and Conklin Cars to everyone. More

This was my very first, ever car-buying experience and I am SO incredibly pleased. Jose took the time to ask me what I wanted, what I was looking for and so on. He was more than eager to help me and showe am SO incredibly pleased. Jose took the time to ask me what I wanted, what I was looking for and so on. He was more than eager to help me and showed me EXACTLY what I asked for. Everyone at the dealership was AWESOME!! I will absolutely be returning to Conklins for my next vehicle and specifically with Jose. Thanks for the great experience! More

I recently leased a New Honda Civic from Jose Flores at Conklin Cars. It was my first brand new car purchase and was surprised how affordable and easy it was to get! My experience with Jose was painless Conklin Cars. It was my first brand new car purchase and was surprised how affordable and easy it was to get! My experience with Jose was painless and I feel like I got a great deal. I will recommend all my family and friends to go see Jose at Conklin Cars when time comes to purchase a car! More

I was driving a Buick Lucerne and wanted to drive a Lacross to see what the difference is. I really liked the way it drove and felt sitting in it. Jenny worked at finding a good used one that had more Lacross to see what the difference is. I really liked the way it drove and felt sitting in it. Jenny worked at finding a good used one that had more on it than I thought I could get. She's plesant and knowledge about what she is selling. A very good experience. My first time at buying a car, with a little help from my son. Thanks again for the good service. More

I had an awesome experience with Jenny and the rest of the staff at Conklin! Jenny was very knowledgeable and helpful with the whole process. It was kind of a sticky situation as a couple was trying to pu the staff at Conklin! Jenny was very knowledgeable and helpful with the whole process. It was kind of a sticky situation as a couple was trying to purchase the same vehicle at the same time I was. But Jenny worked hard and handled the situation with ease. I was very grateful to have her in my corner. More