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Conklin Honda Hutchinson
Hutchinson, KS
508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 508 reviews
July 23, 2015
Awesome Experience! Our salesman, Chico Lopez, went above and beyond to get us this car. We also had a good experience with the finance agent. Very friendly and helpful! Our salesman, Chico Lopez, went above and beyond to get us this car. We also had a good experience with the finance agent. Very friendly and helpful! Everyone went above and beyond to work with us from the application process through working with our financial institution. More
by nannyv
Employees Worked With
Paul (in Finance), Chico Lopez
June 30, 2015
Great service We had previously leased a Honda CRV and were so happy with the experience that we did it again! We felt comfortable asking questions and working wit We had previously leased a Honda CRV and were so happy with the experience that we did it again! We felt comfortable asking questions and working with Conklin. More
by plivingston
Employees Worked With
Jose Flores, Kelly Flores
June 27, 2015
Service department issue(s) In March 2015, I stopped by the service department to schedule an appointment to have a trailer wiring harness installed. The Honda rep said that they In March 2015, I stopped by the service department to schedule an appointment to have a trailer wiring harness installed. The Honda rep said that they were not sure what parts were needed, and they would call me when they figured out the parts to order and to set an appointment. Two months later, I went back to the dealer to figure out why I did not receive the call. They informed me that they would look the parts up and call me back. They looked up the parts on the spot and ordered it, at the cost of $265 plus tax installed. That was for the entire harness, and I had a majority of it installed as it came with the tow package. I ensured the Honda rep understood this. I wait a few days and receive a call to set the appointment up. After a small fraction of the harness was actually installed, the Honda rep charged me $440 for the harness and installation. I asked the rep what was actually installed and what work was done to it, and she had no clue. She informed me to go find the mechanic that installed it. At this point this Honda Rep was very rude to me. I reminded her that the print off she handed me was $265 plus tax installed. She then informed me that "I can't deal with you", and went and got her manager. I sat with the manager for 30 minutes to figure out what had been done. Three hours had elapsed for a 50 min job. I paid the $265 plus tax and left, only to realize that I left there without the rest of the harness that was not installed that I paid for. This was the worst experience with a dealership that I have ever had. Under no circumstances will I go back to this dealership, and I cannot understand why a dealer in such a small town would treat customers this way. More
by HondaPilotangry
Employees Worked With
Marcy Higgins
June 10, 2015
I don't know what to think I just got my 2003 Honda Pilot out of service after two days. Took it in to handle some recall notices, and got a long list of need-to-do now repairs I just got my 2003 Honda Pilot out of service after two days. Took it in to handle some recall notices, and got a long list of need-to-do now repairs, which was the reason for the extra day, waiting for the parts. The reason I took the car in primarily outside of the recalls was because my auto door locks were not working, and had been using the key in option for years. The door locks one by one started NOT allowing me to key in, and once the trunk lock started acting up I knew it was the last one, and it was time. I explained my dilemma very specifically and when it was explained that the door actuator needed to be replaced, I asked again, "but will it fix the fact that the keys won't unlock the door manually?", and received a firm "YES". WELL, NO IT DIDN'T, but I did get to spend an additional $1000 on some but not all of the recommended service issues their inspection rendered. The door locks do work, but what if I lose the alarm fob, or the battery goes dead? I should have known better I guess. With 160k+ miles on my car, this is the same service department that around 100k miles after fixing my car's rear axle issues (that didn't include a slipping transmission) gave it back to me with a slipping transmission issue??? When pressed for an answer and subsequent re inspection or why or what was wrong NOW, they tried telling me I needed a brand new $4k transmission? I asked them to put it back together, since I couldn't believe it, or even afford to do that at that very instant...OH YEAH, about 44k + miles ago, never had that slipping out of gear problem again??? I try to forgive and forget, but really it's hard to trust the constant desire for the up-sale and not fixing the actual problem. Maybe one day, I'll try again? Not anytime really soon. Don't blame the service adviser, the system is broken from top to bottom, I'm sure. David Whipple, Hutchinson, Kansas. More
by david1234
Employees Worked With
Marcy
June 04, 2015
Excellent service They were very helpful explaining the car and were extremely accommodating to us once we decided to purchase our vehicle. It was wonderful working wit They were very helpful explaining the car and were extremely accommodating to us once we decided to purchase our vehicle. It was wonderful working with Jose. He was a wonderful sales consultant! More
by pilot
Employees Worked With
Jose Flores
May 27, 2015
Very friendly and helpfull I worked with Jose Flores at Conklin Cars. He is very friendly and helpful when it comes to finding out any information you need. I worked with him I worked with Jose Flores at Conklin Cars. He is very friendly and helpful when it comes to finding out any information you need. I worked with him the last time I got a car from Conklin and this time as well. I communicated first via text and emails and after much research on the vehicle I was looking at I went down to Hutchinson to test drive the car. When I first arrived, Jose was not there yet so I did my first test drive with Chico Lopez and he was very friendly and helpful. Later on Jose arrived and I finished working with him. I did end up purchasing the car and appreciate the kindness and helpfullness of all the staff at Conklin Cars. I worked with Finance Manager Paul Washburn and he was very helpful and went over the paperwork slowy and at a pace that was very nice. He did not rush through anything. They are different from other car dealerships I have been to. They are NOT pushy at all and want to make sure you love the vehicle before purchasing it. They also have a buy back guarantee so if you decide you do not like it after a day or two you can bring it back. I would highly recommend checking out Conklin Cars in Hutchinson, KS. More
by dmprox
Employees Worked With
Paul Washburn, Jose Flores, Chico Lopez
April 09, 2015
GMC Denali Dean was great help in purchasing our brand new GMC Denali. Really appreciated honesty- we got best price. He was fast and effecient. And worked with Dean was great help in purchasing our brand new GMC Denali. Really appreciated honesty- we got best price. He was fast and effecient. And worked with us til we found what we wanted. More
by rosey
Employees Worked With
Dean Koerner
January 07, 2015
Love my Honda! Love my new 2015 Odyssey! Stas made our buying experience so much less painful than we thought it would be. We told them what we were looking for an Love my new 2015 Odyssey! Stas made our buying experience so much less painful than we thought it would be. We told them what we were looking for and although they didn't have the exact car on the lot, they found one from another dealer and had it there within a couple days. Great overall experience. ** This survey is making me choose below the vehicle brand purchased but only offers Buick, Cadillac or GMC. My Honda is neither. FYI. More
by Tonya
December 22, 2014
"Professional Grade" Awesome salesman!!!! Thank you so much for the great car. Makes me smile...everyday when I am in my new ride! Thank you, Mr. Steve Wolf Awesome salesman!!!! Thank you so much for the great car. Makes me smile...everyday when I am in my new ride! Thank you, Mr. Steve Wolf More
by Sam
Employees Worked With
Steve Wolf
December 12, 2014
Used Honda CRV Service was professional and very good. I got a great price on a used vehicle that still runs wonderful. Salesman Stas Zotov is an honest and hard wor Service was professional and very good. I got a great price on a used vehicle that still runs wonderful. Salesman Stas Zotov is an honest and hard working individual. More
by rekcebnalyd
