Conklin Honda Hutchinson
Hutchinson, KS
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Fantastic 2nd Yukon Denali from Conklins. What keeps me coming back is wonderful sales service. Friendliness and willingness to provide excellent customer servi 2nd Yukon Denali from Conklins. What keeps me coming back is wonderful sales service. Friendliness and willingness to provide excellent customer service which I got from Dean Koerner and Jose Flores. I will be back in the future. Happy Holidays! More
Very easy to do! Raun Mosely was a great sales person, very knowledgeable and helpful. We felt no pressure and were at ease. The financing procedure was easy as well Raun Mosely was a great sales person, very knowledgeable and helpful. We felt no pressure and were at ease. The financing procedure was easy as well and we felt that they did a good job at finding us the best deal. Thank You! More
Buying a new car I bought a new Odyssey a couple weeks ago, and have been very satisfied. I have felt like Jose Flores went the extra mile in helping us. I bought a new Odyssey a couple weeks ago, and have been very satisfied. I have felt like Jose Flores went the extra mile in helping us. Thanks again Jose for all your help! More
got my own Hot Wheels The experience was awesome. No hassle, just that simple. Walked in liked what I saw and went for it. I would definitely come back and I would definite The experience was awesome. No hassle, just that simple. Walked in liked what I saw and went for it. I would definitely come back and I would definitely send someone else. More
The salesman was extremely helpful and well mannered I wasn't sure what l wanted when I came in, but working with Raun he found me the car I wanted for less expensive than I had expected to pay. I would I wasn't sure what l wanted when I came in, but working with Raun he found me the car I wanted for less expensive than I had expected to pay. I would go to him for another car any day! More
Awesome Experience! Our salesman, Chico Lopez, went above and beyond to get us this car. We also had a good experience with the finance agent. Very friendly and helpful! Our salesman, Chico Lopez, went above and beyond to get us this car. We also had a good experience with the finance agent. Very friendly and helpful! Everyone went above and beyond to work with us from the application process through working with our financial institution. More
Great service We had previously leased a Honda CRV and were so happy with the experience that we did it again! We felt comfortable asking questions and working wit We had previously leased a Honda CRV and were so happy with the experience that we did it again! We felt comfortable asking questions and working with Conklin. More
Service department issue(s) In March 2015, I stopped by the service department to schedule an appointment to have a trailer wiring harness installed. The Honda rep said that they In March 2015, I stopped by the service department to schedule an appointment to have a trailer wiring harness installed. The Honda rep said that they were not sure what parts were needed, and they would call me when they figured out the parts to order and to set an appointment. Two months later, I went back to the dealer to figure out why I did not receive the call. They informed me that they would look the parts up and call me back. They looked up the parts on the spot and ordered it, at the cost of $265 plus tax installed. That was for the entire harness, and I had a majority of it installed as it came with the tow package. I ensured the Honda rep understood this. I wait a few days and receive a call to set the appointment up. After a small fraction of the harness was actually installed, the Honda rep charged me $440 for the harness and installation. I asked the rep what was actually installed and what work was done to it, and she had no clue. She informed me to go find the mechanic that installed it. At this point this Honda Rep was very rude to me. I reminded her that the print off she handed me was $265 plus tax installed. She then informed me that "I can't deal with you", and went and got her manager. I sat with the manager for 30 minutes to figure out what had been done. Three hours had elapsed for a 50 min job. I paid the $265 plus tax and left, only to realize that I left there without the rest of the harness that was not installed that I paid for. This was the worst experience with a dealership that I have ever had. Under no circumstances will I go back to this dealership, and I cannot understand why a dealer in such a small town would treat customers this way. More
I don't know what to think I just got my 2003 Honda Pilot out of service after two days. Took it in to handle some recall notices, and got a long list of need-to-do now repairs I just got my 2003 Honda Pilot out of service after two days. Took it in to handle some recall notices, and got a long list of need-to-do now repairs, which was the reason for the extra day, waiting for the parts. The reason I took the car in primarily outside of the recalls was because my auto door locks were not working, and had been using the key in option for years. The door locks one by one started NOT allowing me to key in, and once the trunk lock started acting up I knew it was the last one, and it was time. I explained my dilemma very specifically and when it was explained that the door actuator needed to be replaced, I asked again, "but will it fix the fact that the keys won't unlock the door manually?", and received a firm "YES". WELL, NO IT DIDN'T, but I did get to spend an additional $1000 on some but not all of the recommended service issues their inspection rendered. The door locks do work, but what if I lose the alarm fob, or the battery goes dead? I should have known better I guess. With 160k+ miles on my car, this is the same service department that around 100k miles after fixing my car's rear axle issues (that didn't include a slipping transmission) gave it back to me with a slipping transmission issue??? When pressed for an answer and subsequent re inspection or why or what was wrong NOW, they tried telling me I needed a brand new $4k transmission? I asked them to put it back together, since I couldn't believe it, or even afford to do that at that very instant...OH YEAH, about 44k + miles ago, never had that slipping out of gear problem again??? I try to forgive and forget, but really it's hard to trust the constant desire for the up-sale and not fixing the actual problem. Maybe one day, I'll try again? Not anytime really soon. Don't blame the service adviser, the system is broken from top to bottom, I'm sure. David Whipple, Hutchinson, Kansas. More
Excellent service They were very helpful explaining the car and were extremely accommodating to us once we decided to purchase our vehicle. It was wonderful working wit They were very helpful explaining the car and were extremely accommodating to us once we decided to purchase our vehicle. It was wonderful working with Jose. He was a wonderful sales consultant! More