Conklin Honda Hutchinson

Great Service! I have never experienced such great service. Jose found us a great car and processed the transaction so quickly! He definitely took the stress out of I have never experienced such great service. Jose found us a great car and processed the transaction so quickly! He definitely took the stress out of car shopping! What a great guy! More

3rd Nissan from Conklin's, 2nd with Steve as our Salesperson Just got home from buying our 3rd Nissan from Conklin's. Steve Wolf was our salesperson for this purchase as well as the last. Because of our satisf Just got home from buying our 3rd Nissan from Conklin's. Steve Wolf was our salesperson for this purchase as well as the last. Because of our satisfaction with our last purchase, we went straight to Steve when we decided we wanted to trade "one last time" before retirement. I gave Steve my wishlist and he delivered. With all of the new technology found on cars now, Steve was thorough in showing us the new items as well as comparing and contrasting our trade-in (sedan) with the SUV we were purchasing. Once again the experience was satisfying, mainly because Steve listens to what you want/need and then finds the perfect vehicle to address your shopping list. The other people we met and worked with at Conklin's were very helpful and friendly. Thank you again Steve! More

GREAT SERVICE I found a vehicle that I was very interested in at cargurus.com; the vehicle was listed as a "good deal". (Car gurus rate offers as great, good, and f I found a vehicle that I was very interested in at cargurus.com; the vehicle was listed as a "good deal". (Car gurus rate offers as great, good, and fair deals, and high, or over-priced.) I made an appointment to see the car, and compare it with another, with a friendly young woman named Sarah Biggs. Our 45 minute drive from Wichita to see the car was more than worth it. Sarah was extremely helpful, patient, and knowledgeable. She readily offered to tint the windows at no additional charge. We had been travelling in a rental vehicle and we wanted to wash it before returning it to prevent any additional charges by the rental company. Rather than direct us to a local car wash, Sarah took the keys and had it washed and returned to us quickly. The purchase of our vehicle from Conklin was easy. Sarah in sales and Stephanie in financing were honest and patient. We were waiting for insurance money to come in and they delayed the down payment until we received the check. Several days after we bought the vehicle, I noticed a dent. I contacted Sarah and she immediately said no problem, we'll get it fixed, and they did. Overall, I was extremely impressed with the service we received from everyone at Conklin in Hutchinson. As I get older, I am willing to pay more for good service. Here, I got a great price on a vehicle and still received top-notch service. I highly recommend this business, and am planning on being a return customer myself. More

Bad service I brought my Honda Odyssey to Conklin after we began having trouble with it on the road. They diagnosed it and said it needed software update and roc I brought my Honda Odyssey to Conklin after we began having trouble with it on the road. They diagnosed it and said it needed software update and rocker arm replacement. We updated the software first to see if that would correct the problem. No luck so we brought back in for the rocker arm replacement. Replaced the rocker arm - it didn't fix the problem. Then they said it needed a new spool valve assembly. Replaced the spool valve assembly - it didn't fix the problem. Then they said some bolts may need resurfaced. IF that doesn't work it would need a new engine. So far they have billed me $1200 and haven't even scratched the surface of the problem. They tell me if I spend another $900 it MIGHT fix it, otherwise I will need to replace the engine. Either you know what the problem is and can fix it or you don't and can't. They obviously don't. I can't keep paying $500 to $1000 every time I bring it back for them to do trial and error. Wish they would have told me from the beginning they didn't know how to fix it - would have saved me $1200 and a lot of hassle. To add salt to the wound they tell me they can only give me minimal value for a trade in since they don't know the problem. More

Chico is the man! I've purchased four vehicles from Chico in the last 18 months. Each time I go into the dealership, Chico is ready and willing to work with me in any I've purchased four vehicles from Chico in the last 18 months. Each time I go into the dealership, Chico is ready and willing to work with me in any situation. Purchasing a vehicle can be a difficult experience, but Chico has made the process very easy and actually enjoyable. He's a great guy to work with and I enjoyed the experiences very much. Thanks Chico! More

No Pressure My daughter purchased her vehicle her over a year ago and the they were so helpful and kind that we decided to purchase our vehicle from there My daughter purchased her vehicle her over a year ago and the they were so helpful and kind that we decided to purchase our vehicle from there More

Took the dread out of buying from a lot We went to every dealership in town looking for a quality pre-owned vehicle for a reasonable price and if a lot had one we liked no one would come hel We went to every dealership in town looking for a quality pre-owned vehicle for a reasonable price and if a lot had one we liked no one would come help/talk to us, and if by some miracle someone did talk to us they treated us as if we were a burden. Conklin was one of our last stops and ended up being our best. Jose understood where we were at and what our needs were. He didn't try to push us into buying a car that we either couldn't afford or didn't absolutely love. When we found what we wanted we did find minor problems, however, Jose assured us that Conklin would take care of all of our worries. And that they did. Even now, two weeks later, Jose is still fighting to get every little thing we were worried about fixed. I have already recommended Conklin, and more importantly, Jose, to several friends and coworkers and do plan on dealing with him for our future purchases. More

Great customer service After leaving a local dealer dissatisfied, I called Conklin who took great care of me. This was my 6th leased Honda. Zach was very open, upfront, hone After leaving a local dealer dissatisfied, I called Conklin who took great care of me. This was my 6th leased Honda. Zach was very open, upfront, honest and patient. Jill was very forthcoming with an unbeatable price. Both were very willing to gain a new customer and treated me like I had leased from them for years. I really appreciated their customer service, they will now get all of my lease deals in the future! I'm happy to drive the extra miles for them to go the extra mile. More