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Conklin GMC Hutchinson - Service Center

Hutchinson, KS

4.7
29 Reviews

29 Reviews of Conklin GMC Hutchinson - Service Center

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December 05, 2024

They were quick with finding the problem and giving me solutions. I was also able to get an appointment quickly More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Conklin GMC Hutchinson responded

We appreciate you taking the time to review us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business Mark, and look forward to your next visit.-Chico Lopez, Service and Parts Director Conklin Automotive Hutchinson

November 26, 2024

Face to face interaction was rude. All three were curt, and could care less what you need. I've asked for the same notification to be looked at twice. It's still showing up on my car. More

by mandiee.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chico Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Pendergrass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Conklin GMC Hutchinson responded

I'm very concerned by your feedback Mandiee, and I would really like the opportunity to speak with you to learn more about your experience. However, I am unable to find your information in our system under the name you have listed. If you would please, contact me at your earliest convenience, we can find a quick resolution to the situation. I look forward to speaking with you soon. -Chico Lopez, Service and Parts Director Conklin Automotive Hutchinson 620-662-4467

November 23, 2024

I have taken my car there for service a few times and everything was fine but the last two time, for oil changes and detailing, I had to call close to closing time to ask if my car was even finished. The More

by smdowling77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Pendergrass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Conklin GMC Hutchinson responded

I sincerely apologize you had a bad experience. This isn't the impression we wanted to leave, and I can understand your disappointment. If you would please call me at 620-662-4467, I’d like to discuss this with you further. Again, I offer my sincerest apologizes and look forward with speaking with you. -Chico Lopez, Service and Parts Director Conklin Automotive Hutchinson

November 22, 2024

I appreciate the hard work you all do for my auto looks very nice thank you again. More

by linettibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Conklin GMC Hutchinson responded

Thank you for taking the time to give us feedback! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business. -Chico Lopez, Service and Parts Director Conklin Automotive Hutchinson

November 21, 2024

Great detail done on car with previous owner was a smoker. Great job. Thank you. More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Conklin GMC Hutchinson responded

We appreciate you taking time out to give us this fantastic review, Debra! Our satisfied customers provide the best advertisement we could ask for. We genuinely thank you for your business and we hope you felt like part of the family during your visit. -Chico Lopez, Service and Parts Director Conklin Buick GMC Hutchinson

November 16, 2024

Jody is excellent to work with and the technicians are very knowledgeable. I think the pricing is fair. More

by jeff.williams.79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chico Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Overton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Overton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Miller…. Excellent technician
Nov 18, 2024 -

Conklin GMC Hutchinson responded

We couldn’t be happier to hear Jody and our team was able to provide you with a great service experience while you were here. Our goal is 100% customer satisfaction and it’s because of feedback like yours that we’re able to do that. Thank you for taking the time to review and recommend us, Jeff! Please give us a call anytime we can be of assistance. -Chico Lopez, Service and Parts Director Conklin Automotive Hutchinson

November 16, 2024

The service department is excellent. Always reviewing my vehicle for what it might need. Car wash is great. Efficient and friendly! More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Conklin GMC Hutchinson responded

Thank you for taking the time to review us Cindy, and for continuing to choose Conklin Buick GMC for your automotive needs. We're thrilled to know you had another great experience with us, and we look forward to your next visit! -Chico Lopez, Service and Parts Director Conklin Buick GMC Hutchinson

November 12, 2024

The service center is great; I really appreciate Jody! He is personable, honest, and cares about me as a customer. More

by Torgball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Conklin GMC Hutchinson responded

Thank you so much for taking the time to share your experience! We're elated to hear Jody made the process an exceptional one and we know he really enjoyed the opportunity to work with you! If you have any questions or concerns, please don’t hesitate to give us a call. -Chico Lopez, Service and Parts Director Conklin Buick GMC Hutchinson

November 02, 2024

My Cadillac has 176,000 miles on it. Because of Jody and his crew it is Still going. Thank you guys. More

by Cat lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Teichmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Conklin GMC Hutchinson responded

Thank you for the five-star rating and review! We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that Jody and the team offered you a phenomenal experience! We sincerely appreciate your business. -Chico Lopez, Service and Parts Director Conklin Automotive Hutchinson

November 01, 2024

Very attentive to my needs. I appreciated the prompt service and the use of a courtesy ride home. More

by lorawalenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Conklin GMC Hutchinson responded

Thank you for taking the time to give us feedback, Lora! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business. -Chico Lopez, Service and Parts Director Conklin Automotive Hutchinson

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