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Conklin Ford Newton - Service Center

Newton, KS

5.0
38 Reviews
Call Service Center (316) 425-9208

38 Reviews of Conklin Ford Newton - Service Center

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December 05, 2024

I was welcomed upon entry to the service era. Cara greeted me and explained the service process and answered my questions. Upon completion, she reviewed and clarified the service checklist. More

by donphillips219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Conklin Ford Newton responded

Thank you for your very kind review, Don! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Laura Titus, Service and Parts Director Conklin Ford Newton

November 25, 2024

Very good experience from scheduling my service appointment on line to communication about my vehicle status. Quick service. Reasonable cost. Professional staff. More

by jpgeorge21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Conklin Ford Newton responded

We really appreciate you taking the time to review us! Your word-of-mouth praise is all we could ask for. It was our pleasure to work with you and make sure your Ford is in good shape. We genuinely thank you for your business and look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

November 23, 2024

Great customer service. The people were very kind and accommodating. Went above and beyond with the service. More

by Connie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Conklin Ford Newton responded

We appreciate you taking the time to review us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business Connie, and look forward to your next visit. -Laura Titus, Service and Parts Director Conklin Ford Newton

November 20, 2024

Great service. Fast oil change. Laura always takes care of me. Thanks for washing it up also. More

by dawnunruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Conklin Ford Newton responded

Thank you so much for taking the time to share your experience, Dawn! We're elated to hear Laura makes the process an exceptional one and we know she really enjoys the opportunity to work with you! If you have any questions or concerns, please don’t hesitate to give us a call. -Brandon Schill, General Manager Conklin Ford Newton

November 18, 2024

Great staff of employees from Jason the transport gentleman, who is friendly and courteous to Laura and Matt who are always able to answer questions about my vehicles. .Above and beyond customer serv More

by TonnaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Montigny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason M/ Transport Newton
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Nov 19, 2024 -

Conklin Ford Newton responded

Thank you for the five-star rating and review, Tonna! We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that our team offers you a phenomenal experience! We sincerely appreciate your business and look forward to your next visit. -Laura Titus, Service and Parts Director Conklin Ford Newton

November 15, 2024

Quick to respond and had a good maintenance experience with a good price on the oil change and tire rotation. More

by kylebeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Conklin Ford Newton responded

Thank you for taking the time out of your day to rate and review us, Kyle! We’re extremely grateful for the opportunity to serve you, and for your trust in us to care for one of your largest investments. We sincerely appreciate your business and look forward to your next visit. -Laura Titus, Service and Parts Director Conklin Ford Newton

November 13, 2024

Outstanding customer service. Took care of all of my recalls and gave me a free rental while my truck was being serviced. More

by rye_sulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Montigny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Conklin Ford Newton responded

We couldn’t be happier to hear our Ford team was able to provide you with a great service experience while you were here. Our goal is 100% customer satisfaction and it’s because of feedback like yours that we’re able to do that. Thank you for taking the time to review and recommend us! Please give us a call anytime we can be of assistance. -Laura Titus, Service and Parts Director Conklin Ford Newton

November 09, 2024

The staff is friendly and courteous, and they were very efficient getting my car serviced. I’m very happy with the work they did! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Conklin Ford Newton responded

Thank you for your very kind review, Matt! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your business and we look forward to seeing you again next time! -Laura Titus, Service and Parts Director Conklin Ford Newton

November 08, 2024

The Service was punctual, accomplished the service we requested, and greeted in a friendly and professional manner. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Conklin Ford Newton responded

Thank you for the fantastic rating and review! We’re extremely grateful for the opportunity to serve you and delighted we were able to provide you with excellent service while you were in. We wish you safe travels Ron, and we look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

November 04, 2024

They were very attentive to my needs and were very polite. Thank you. Good work More

by forefathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Montigny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Conklin Ford Newton responded

We appreciate you taking time out to rate and review us! Our satisfied customers provide the best advertisement we could ask for. We genuinely thank you for your business and we hope you felt like part of the family during your visit. -Laura Titus, Service and Parts Director Conklin Ford Newton

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