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Kranz Family Chrysler Dodge Jeep Ram - Service Center

Newton, KS

4.6
20 Reviews
Call Service Center (316) 844-1383

20 Reviews of Kranz Family Chrysler Dodge Jeep Ram - Service Center

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November 07, 2024

Their service department is able to diagnose and repair any problems I may have with my vehicles in a timely and cost effective manner. More

by gjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

Thank you for the excellent review! We’re extremely thankful that you gave us the opportunity to serve you and elated we were able to provide you with excellent service while you were in. We wish you the safest of travels until we see you again! -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

October 26, 2024

I am always happy when I take them my truck. Since I am elderly lady they are always kind in explaining what I need and what can wait to be done. Also in order to keep my warrenty I need to ge More

by dawnhavens8848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

We couldn’t be happier to hear our Dodge team was able to provide you with a great service experience while you were here. Our goal is 100% customer satisfaction and it’s because of feedback like yours that we’re able to do that. Thank you for taking the time to review and recommend us! Please give us a call anytime we can be of assistance. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

October 24, 2024

Everything went great this time. They finally remembered to wash my car and be sure the inside stayed clean as mine always is. More

by stiffbball11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

We appreciate you for taking the time to share your recent service experience at Conklin Chrysler, Jeep, Dodge, Ram. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. We look forward to taking care of you and your family for many years to come. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

October 23, 2024

Very helpful, worked with my schedule. They were willing to pick up and drop off More

by kjhill9294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

October 19, 2024

They are easy to work with And they let you know what they have done and when there done More

by Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

Thank you for your very kind review! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Laura Titus, Service and Parts Director Conklin Automotive Newton

October 16, 2024

Mechanical Part replaced, car returned dirtier inside and out. Water spots and rock dust dirty. More

by Handyman53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

We appreciate you for taking the time to share your recent service experience at Conklin Chrysler, Jeep, Dodge, Ram. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Thank you for trusting us to care for one of your largest investments. I apologize for the uncleanliness of your vehicle. You are welcome to stop by anytime and we'll take care of that for you. We look forward to taking care of you and your family for many years to come. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge in Newton 316-283-1220

October 12, 2024

Thorough and meticulous. Chad, the service advisor, was diligent in communicating the issues and solutions. Would highly recommend. More

by Dmp618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

Thank you so much for taking the time to share your experience! We're elated to hear Matt made the process an exceptional one and we know he really enjoyed the opportunity to work with you! If you have any questions or concerns, please don’t hesitate to give us a call. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

October 09, 2024

Fast quality service. Took the time to explain service in detail, Thank you for the service. More

by wandajelle
Recommend Dealer
Yes
Employees Worked With
Chad Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

We greatly appreciate your feedback! We are overjoyed that our team could be of such great assistance to you and provide you with top-notch experience! We look forward to continuing to serve you and your future automotive needs, and we wish you the safest of travel until we see you again. -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

October 08, 2024

Chad was very helpful. My oil change was done within an hour. My car wash made it look really good. More

by JimK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

Thank you for sharing your experience with us, Jim! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

October 05, 2024

I’ve been here several times, and every time they’re super friendly and professional. This last time, Chad Macy was my service advisor and he was great. Took the time to keep me updated, and was also ve More

by hogiepdx33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Conklin Chrysler Dodge Jeep Ram Newton responded

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Laura Titus, Service and Parts Director Conklin Chrysler, Jeep, Dodge, Ram in Newton

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