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Conklin Chevrolet Newton - Service Center

Newton , KS

4.7
131 Reviews

131 Reviews of Conklin Chevrolet Newton - Service Center

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September 26, 2024

Service is pricing itself out of my budget. Last visit I was quoted $660 for recent repairs and was charged $950. Repairs were partly because they used defective parts in the first place and ha More

by c_shontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Newfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Conklin Chevrolet Newton responded

We sincerely apologize that you had a bad experience while you were here. This isn't the experience we've designed for our guests, and I would like to visit with you further, if you would please give me a call at 316-283-1220. -Laura Titus, Service and Parts Director Conklin Chevrolet Newton

September 25, 2024

Service department was great to deal with, answered my questions and got me back on the road. More

by 7gpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Conklin Chevrolet Newton responded

Thanks for the first-rate review! We enjoy treating each of our customers with the kindness and gratitude that they deserve, therefore we are truly committed to serving every customer with the utmost respect & professionalism. We sincerely appreciate your business and look forward to your next visit. -Laura Titus, Service and Parts Director Conklin Automotive Newton

September 22, 2024

They got me in very quick and out fast with the problem correctly repaired. Thanks More

by Markksmithsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Conklin Chevrolet Newton responded

We sincerely appreciate you taking the time to write a review, Mark. Our highest priority is satisfying our customers, and we are overjoyed to know that our team made sure your concerns were addressed properly. We look forward to working with you again in the future and if there are other things you need assistance with, please don’t hesitate to give us a call. -Laura Titus, Service and Parts Director Conklin Chevrolet Newton

September 21, 2024

Always prompt in their service and I do not feel that I have been overcharged ever. More

by Snyderwebb50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Conklin Chevrolet Newton responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each and every interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Laura Titus, Service and Parts Director Conklin Automotive Newton

September 18, 2024

Nick is always great and very personable, they always do good work and get me out in an efficient amount time! More

by Stevenrwilson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Conklin Chevrolet Newton responded

Thank you for your kind words, Steven! We’re grateful to you for your loyalty and always look forward to serving you! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. Your business is truly appreciated, and we look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Chevrolet Newton

September 18, 2024

The advisor was very friendly at check-in and the service performed was excellent. Highly recommend More

by coachballm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Conklin Chevrolet Newton responded

We are so overjoyed to hear about the great experience you had at our dealership! Customer service is always at the heart of each and every interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Laura Titus, Service and Parts Director Conklin Ford Newton

September 17, 2024

Great customer service. Very courteous people. Love the pickup service you are providing. Definitely recommend to others. More

by Cjoelmercer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Conklin Chevrolet Newton responded

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Laura Titus, Service and Parts Director Conklin Ford Newton

September 17, 2024

They were honest and worked quickly to make an accurate diagnosis to are problems and they did the research to find that are car was still under warranty More

by treetop.wintry.0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Conklin Chevrolet Newton responded

Thank you for your very kind review! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business and we look forward to having you as one of our valued customers for many more years to come! -Laura Titus, Service and Parts Director Conklin Automotive Newton

September 15, 2024

Very friendly, helpful and slow paced, typical of a smaller town. Service department very helpful More

by Keithslater1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Conklin Chevrolet Newton responded

Thank you for your very kind review, Keith! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Laura Titus, Service and Parts Director Conklin Ford Newton

September 15, 2024

Laura does a great job of keeping our vehicle maintained. Very timely service and a clean car to drive away in. More

by Susan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Conklin Chevrolet Newton responded

Thank you so much for taking the time to share your experience, Susan! We're elated to hear Laura makes the process an exceptional one and we know she really enjoys the opportunity to work with you! If you have any questions or concerns, please don’t hesitate to give us a call. -Laura Titus, Service and Parts Director Conklin Automotive Newton

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