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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
681 Reviews

681 Reviews of Conicelli Toyota of Springfield - Service Center

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November 01, 2024

Sold me a TOYOTA lemon that nearly got me killed in 3 days, you’d think Toyota could make Toyota work but nope More

by JOSULLIVANCONTRACTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Conicelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Conicelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read this review regarding your recent experience. I shared your concerns with our General Sales Manager and Used Car Manager. I am certain one of them will be reaching out to you. Paula d., Customer Relations, pdigiacomo@conicelli.com

November 01, 2024

30 min to do the job . 35min to get the paperwork, to long to rec paperwork.. More

by WATMSU
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
frank sbarra
Nov 01, 2024 -

Conicelli Toyota of Springfield responded

We apologize that your recent visit to our service center was not up to your expectations. I shared your concerns with our service manager and do hope that your next visit will be less time for you. Paula d., Customer Relations

November 01, 2024

Christina is the best. She is knowledgeable and very efficient. I always hope I get her when I go for service. More

by DMG6594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

Thank you for a five star rating and choosing to service your vehicle with our dealership! Paula d., Customer Relations

November 01, 2024

Frank was very knowledgeable and courteous. He also helped me get a ride in the shuttle to and from the dealer. More

by idaarnold07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sbarara
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the four star rating and choosing to service your vehicle with our dealership! Paula d., Customer Relations

November 01, 2024

I was in and out in an hour. Passed the State inspection and emissions test with no trouble. More

by TTOLOMEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and choosing to service your vehicle with our dealership! Paula d., Customer Relations

October 31, 2024

Is very convenient and the shuttle is great but I don't like some of the service managers More

by POPULARJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Nov 01, 2024 -

Conicelli Toyota of Springfield responded

I apologize that your experience with our service center personnel does not meet your expectations. I will share your concerns with our service manager so that he can look into this. We do appreciate your business. Paula d., Customer Relations

October 30, 2024

We did an over an hour for a pick up to return to dealership to pick up my car. Second time I requested that the plastic parts go over the rails of the front bucket seats be reinstalled. First time. More

by geneous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Service writer
Oct 31, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced with our service center. I shared your concerns with our service manager, Jack DePre. If you would like to reach out to him, I am sure he can assist you with these issues. 610-690-6000 x 5060. Paula d., Customer Relations

October 30, 2024

Web site easily accessed made appointment fast with wide selection for service and work to be performed. Tech friendly and very helpful car care I would not take anywhere else. More

by jmassa7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Oct 31, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the five star review and positive feedback regarding your recent experience. We appreciate your business. Paula d., Customer Relatons

October 29, 2024

Conicelli was very efficient and organized. Took me before my appointment time. The gentleman who initially took me at receiving was nice and gave me instructions on how to avoid a back up on t More

by mm3502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who checked me in
Oct 30, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review and your business. We appreciate you sharing your recent experience with our service center. Paula d. Customer Relations

October 28, 2024

Great service, fast, reliable and always a pleasant experience . Highly Recommend. My go to for many years More

by GREGGOYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Ebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Oct 30, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate your business. Paula d., Customer Relations

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