Conicelli Toyota of Springfield - Service Center
Springfield, PA
713 Reviews of Conicelli Toyota of Springfield - Service Center
As always, I had a very good experience . Quality service when I had my 45,000 mile maintenance done. Quality service when I had my 45,000 mile maintenance done. More
The desk personnel are very responsive, courteous, but something is off. My standard maintenance, oil change & tire rotation took 8 hours. I had no plans to leave my car for the day & that was made clear something is off. My standard maintenance, oil change & tire rotation took 8 hours. I had no plans to leave my car for the day & that was made clear when I scheduled. The carpet on the front passenger side had a large, dirty shoe/boot print. And I have no idea what break fluid service the rep was talking about. Apparently, it's a needed service but they didn't have the equipment till 2 yrs ago?!? I have been coming for every service for several Toyotas, for decades. No one has ever mentioned this "needed" service before. Even though this dealership is in my neighborhood, I'm thinking about switching. More
Service writer Alissa was not friendly at all. I like to be greeted by a smile, and good morning. I like to be greeted by a smile, and good morning. More
Service for oil change, and inspection took more time than expected (2 1/2 hrs). than expected (2 1/2 hrs). More
always charge for topping off my fluids, and they never add a drop of liquid add a drop of liquid More
They took care of inspection for purchase quickly. All was good. Thank you very much All was good. Thank you very much More
Scheduling was convenient and timely. Intake was courteous and pleasant. Service was completed as expected within stated time frame. Intake was courteous and pleasant. Service was completed as expected within stated time frame. More
What they did for me was good because I learn more about my car thank you Paul. my car thank you Paul. More
The Servicing Department is horrible. Wait times are always much longer than I have experienced with other dealerships. Omar is the name of one of the Service Representative here. He did Wait times are always much longer than I have experienced with other dealerships. Omar is the name of one of the Service Representative here. He did not provide me with any status updates as I waited over 3 hours for my car to get inspected. He told me he did not have a status update when I respectfully asked for one, and he did not obtain a status update for me. Omar did not ask me for my insurance and registration when I arrived, so he called me on my cell phone and had me bring this documentation to him; since he was too lazy to walk a few feet to the lobby to get the documentation from me as I waited in the lobby. Really? After over 3 hours of waiting for my car to be inspected, I was told that my car did not pass inspection because it needs tires. Based on my experiences at Conicelli Toyota in Springield, PA, I can say that it is NOT a nice place to do business. More