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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
790 Reviews

790 Reviews of Conicelli Toyota of Springfield - Service Center

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March 22, 2024

Great service, very customer friendly. Best dealer maintenance in the region. Always professional and polite. More

by carloschavarria620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate you choosing our dealership to maintain your vehicle's performance. Paula d., Customer Relations

March 21, 2024

I. Was. Very. Happy. With. The. Service. I. Received. On. That. Day. I. Appreciate. It. More

by mamadoukane1164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership for your vehicle's service needs and we look forward to assisting you in the future. Paula d., Customer Relations

March 21, 2024

Joe Morales is very humble and professional sales representatives. The quality of the service is outstanding, I did not waste much time waiting for my car service appointment. More

by Misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Conicelli Toyota of Springfield responded

Misty, many thanks for this great review. We appreciate the positive feedback and your business. Paula d., Customer Relations

March 21, 2024

Service estimated how long it would be and they were correct which was a pleasant surprise. More

by MARGARET.MCMAHON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Conicelli Toyota of Springfield responded

We appreciate you choosing our dealership for your vehicle's service needs and we look forward to assisting you in the future. Paula d., Customer Relations

March 20, 2024

Matt and Jack give outstanding service always. They are very courteous and professional. Highly recommend. More

by MLAURENZI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 20, 2024

I was satisfied with the repairs and service. It was timely, and the repairs seem to be good. More

by WILLIAMMULLERSEDGWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

March 20, 2024

Good customer service and experience employees will recommend my family and friends to this location More

by kesterduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt Cornick
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for this kind review. We appreciate your business. Paula d., Customer Relations

March 20, 2024

I have purchased cars from Conicelli for more than 30 years! I’ve always been very pleased with sales force and the time they take to listen to me and work the best deals. Service department excellent, p More

by MOMANDKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your continued loyalty to our dealership! Paula d., Customer Relations

March 19, 2024

The staff are competent, friendly and reliable. Please keep up the great work that you do. More

by ROBERTFLOOD1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate it. Paula d., Customer Relations

March 18, 2024

Hello, I was very disappointed with a wait time of almost 3hrs for an oil change and inspection on a low mileage, 2019 Toyota Camry. I was not kept up to date with the progress on my car. After almost 2hrs, More

by CR70F9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read this review regarding an experience you had with our Toyota Service center in Springfield. I advised the Service Manager of your issues and if you call Jack DePre at 610-690-6000 x 5060 and I am sure he will be happy to review these with you. Paula d., Customer Relations, pdigiacomo@conicelli.com

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