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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
790 Reviews

790 Reviews of Conicelli Toyota of Springfield - Service Center

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March 23, 2024

Joel Morales is very accommodating. It’s always a pleasure to see him around. Will definitely look for him when we buy another vehicle in the future. More

by JALJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted from Service Dept.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

We appreciate the positive feedback and thanks for choosing Conicelli Toyota. Paula d, Customer Relations

March 23, 2024

Matt was very Attentive and extremely knowledgeable and helpful. Toyota Always does a great job. More

by GRG456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star rating and your business. Paula d., Customer Relations

March 23, 2024

The job was done as explained. The agent was very informative and friendly. The price reasonable. More

by FLOKIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

We appreciate the five star review and kind words. Paula d., Customer Relations

March 23, 2024

Springfield Toyota is the only place I take all my vehicles for service. Very professional at every step. More

by bdzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words! Paula d., Customer Relations

March 23, 2024

Always happy with this dealership, will be back for sales snd service. I trust them More

by JK816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great review and five star rating. Paula d., Customer Relations

March 22, 2024

I still hear the noise in my seat that I told you about over the phone. Nothing was done about it. They claimed they could not hear it. It would've been nice to have a car wash, but I guess that's too much More

by truebigman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read about your experience with our service center. I would recommend you contact our service manager, Jack DePre, to share this issue w/ your vehicle. You can reach him at 610-690-6000 x 5060

March 22, 2024

Very pleased with the ease and convenience of scheduling on line. The wait at the dealership wasn't bad at all and my car was serviced promptly. More

by gingermeister8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Shawn Heffron
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 22, 2024

Knowledgeable, hard working, thorough,respectful, polite, explained everything that was done, patient, checked for deals that might help my bill More

by ginger.batchelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to maintain your vehicle's performance! Paula d, Customer Relations

March 22, 2024

We have been coming to Conicelli for 14 years with our 2007 Prius. We usually had Matt to sign us in. Sadly, I was rear ended last month. So , of course , we came to Conicelli to buy another car. We had P More

by SKIPSTRAINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince our salesman was terrific! Professional, very knowledgeable., Matthew Hoyle
Mar 22, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this great five star review. We appreciate the positive feedback and your continued loyalty to our dealership. Paula d., Customer Relations

March 22, 2024

Omar was fantastic! He went above and beyond to help me with my Warranty for my C-HR transmission. He set up a rental and everything so I didn't have to miss work. I More

by LUVTOINTERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 22, 2024 -

Conicelli Toyota of Springfield responded

Please know we appreciate you choosing our dealership for your vehicle's service needs. Thanks for the four star rating and we look forward to assisting you in the future. Paula d., Customer Relations

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