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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
790 Reviews
Call Service Center (610) 690-6000

790 Reviews of Conicelli Toyota of Springfield - Service Center

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April 01, 2024

Very nice to deal with. Took care of any problems that I had with my purchase of a used car. Paul Santabarbara was our agent and he was great More

by CLAFLINGAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Santa Barbara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcom Johnson
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

April 01, 2024

Poor physical layout of service desks when entering this Toyota. Always a delay in being greeted by those working at the service desks. More

by ktaryan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

We appreciate the four star rview and feedback regarding your experience. I'll be sure to share this with our service manager. Paula d., Customer Relations

April 01, 2024

Extremely professional staff from the front desk to the techs I spoke to. I also enjoyed the car jockeys, very polite. Extremely clean also More

by BRIAN.GEORGE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Shawn Heffron
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 31, 2024

It's always a pleasure, I'm in and out & I feel like my car is being taken care of well there. Additionally, The service Advisor Omar that I had this time was really personable amd helpful. More

by SHARPESHERRI78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayah Maghtha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula d., Customer Relations

March 31, 2024

Quick, easy, respectful, honest. I love what you do for me! Big fan! Thank you. More

by erinsue1971
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula d., Customer Relations

March 31, 2024

They were all very nice the service on my car was done in a reasonable time . More

by orangerskaren17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula d., Customer Relations

March 30, 2024

I always get great service when I go. They are always fair in pricing and quick to complete the job More

by SATURNCRASHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romel Bolger
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our dealership. We appreciate it. Paula d. Customer Relations

March 30, 2024

Everyone from service to parts were exceptionally polite and helpful. Would recommend your dealership anytime. More

by BEVMCCLINTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry,I don’t know their names.
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our dealership. We appreciate it. Paula d. Customer Relations

March 30, 2024

Matt was very knowledgeable. He was so accurate and precise in His transfer of information. He is such an asset to Conicelli Toyota. More

by ofoe.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our dealership. We appreciate it. Paula d. Customer Relations

March 30, 2024

Bad custoemer svice tailgate back ordered I had to pay rental fee, not happy, wil pass the bad word More

by u004mjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek not help at all
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear about this issue with your last service visit. I would suggest you take a moment and call our service manager, Jack DePre at 610-690-6000. Thank you, Paula d, Customer Relation

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