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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
791 Reviews

791 Reviews of Conicelli Toyota of Springfield - Service Center

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June 09, 2024

several earlier interval checks/replacement items. were not performed for some reason Without a good explanation More

by dawsonld4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

If you have any unaddressed concerns with your service visits, I can suggest contacting our service manager, Jack DePre at 610-690-6000 x 5060 for assistance. We appreciate your business. Paula d., Customer Relations

June 09, 2024

My service is always great when I come there good people everything goes well. They tell me everything about my car.., More

by ANGELANIXON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this great review. We appreciate it. Paula d., Customer Relations

June 09, 2024

Very Good service, we were kept update date by test messages, and pickup was fast, he even helped with my wife;s nav loudness issues. More

by FORGACIC
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this great review. We appreciate it. Paula d., Customer Relations

June 08, 2024

Toyota has been the best dealership in my family. We have another car that we have nothing but problems with. May switch that car to Toyota if the deal is right More

by cjschmid16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for this five star review. We appreciate your business. Paula d., Customer Relations

June 08, 2024

Excellent first time visit fur 5000 mile service Short wait Comfortable lounge Will return for future service More

by jmcd921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

June 08, 2024

Matt was clear and detailed the cost and time needed for repairs to my car More

by berniceandphil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

June 08, 2024

The service department is excellent! They are always communicate well and ensure my car is ready to go. More

by vitobaldini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Criscuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgilio Pabon
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate your business. Paula d. Customer Relations

June 07, 2024

Bill and Matt (as always) took great care of me. Always happy to see my "friends" at Conicelli. More

by BEAGL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review; we appreciate your business. Paula d. Customer Relations

June 06, 2024

Was seen promptly and with respect, was told exactly what serviced were needed and or recommended and was not surprised by any unneeded maintenance. More

by gwbeyerl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. We appreciate your business.

June 06, 2024

Dropped car off at 1030 and did not start service until 4pm. I was not planning on my car being there all day so when I got the phone call at 5:15 pm that it was ready I had to rush to get there before the More

by JAMIEELLAWILSON
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jun 06, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced and I shared your concerns with our service manager Jack DePre. If you would like for me to have him contact you please call me at 610-828-1400 x 1213 Paula D., Customer Relations

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