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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
791 Reviews

791 Reviews of Conicelli Toyota of Springfield - Service Center

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June 24, 2024

Very quick service. Nice waiting area. Will definitely continue to use Conicelli for all services! More

by mare32157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and your business. We look forward to seeing you at your next service appointment. Paula d., Customer Relations

June 23, 2024

Reliable , reasonable, convenience and time sensitive in all departments.. High rating satisfy in most cases. More

by NADIAJANETOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and your business. We look forward to seeing you at your next service appointment. Paula d., Customer Relations

June 23, 2024

Honest, Reliable, Kind and Courteous! Since I purchased my car here years ago they have continued to exceed my expectations! More

by FATIMATASHABAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgilio Pabon, Matthew Hoyle
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for your continued loyalty to our dealership. We appreciate your business and the positive feedback. Paula d., Customer Relations

June 23, 2024

Alissa Fox was my service person and she was excellent. She explained everything that would be done to my car and told me what would be covered by my maintenance agreement. This was extremely helpful for m More

by CAMILLIJOAN725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

We appreciate your continued loyalty to our dealership. Your positive feedback lets us know we are achieving our goals in customer satisfaction. See you at your next service appointment! Paula d., Customer Relations

June 22, 2024

I took my car for detailing. The job was shoddily done. There was dried up cleaning agent residue left over which made the car look worse. No courtesy wash. The sad story is I p More

by Velma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall whoever detailed my car
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Velma, I am sorry to hear of your recent service visit to our dealership that did not meet your expectations. Did you have a chance to speak with our service manager about this? If not, contact Jack DePre at 610-690-6000 x 5060 as I am sure he will want to review this with you. Paula D., Customer Relations

June 22, 2024

My experience was good. Work was preformed and car was ready even earlier than expected More

by robin40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d, Customer Relations

June 22, 2024

They have a good and friendly staff and environment and it always Nice being with them. More

by SARWEEJARH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and your business. We look forward to seeing you soon! Paula d., Customer Relations

June 22, 2024

Oil change went as expected. I had a problem with a door panel that had fallen off when it got stuck in the grass upon opening. I was unhappy about the way that was handled. More

by crowsnestfour
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I didn’t get anyone’s name
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

We appreciate your business and your reviewing your recent experience. If you have any unaddressed issues, please contact our Service Manager @ our Springfield dealership, Jack DePre. He can be reached at 610-690-6000 x 5060. I am sure he can assist you. Paula d., Customer Relations

June 22, 2024

They were very prompt taking care of my appointment. I am on a walker and they helped me in and out of my car. Every one was very helpful and kind!! More

by MABH31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Jul 16, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback! We appreciate it! Paula d., Customer Relations

June 21, 2024

Jack the Service Manager is always polite to me. m and he takes his time to explaining my needs. More

by JOHN_LAWRENCEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

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