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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
790 Reviews

790 Reviews of Conicelli Toyota of Springfield - Service Center

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June 30, 2024

Excellent customer service constantly. I am always satisfied with the service and the employee attention More

by aleddycosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate your business. Paula d., Customer Relations

June 30, 2024

Wonderful service and excellent customer care I have been with Toyota Springfield PA since 2019 and have always been provided with great service and kind individuals who explain and answer questions. Th More

by MAGNOLIA2151
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet, Admins/CS....everyone
Jul 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for this great review. We appreciate you choosing our dealership to maintain your vehicle's performance. Thanks for your continued loyalty as well. Paula d., Customer Relations

June 27, 2024

Prompt response , my car was taken in quick and I was able to wait in the waiting room area , More

by GIRALDOMILTON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgilio Pabon, Matthew Hoyle
Jun 27, 2024 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota of Springfield. We appreciate your business. Paula d., Customer Relations

June 27, 2024

Service was fast but too costly. The sale rep was friendly and informative. He tried to get a decent discount of total amount but I should have gotten my breaks done elsewhere. More

by KEEMI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota of Springfield. We appreciate your business. Paula d., Customer Relations

June 27, 2024

Good service, a little over kill with the calls confirming appointments. If I make an appointment I am going to show up More

by MTOOMEY220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Ebo
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Sbarra
Jun 28, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the four star review. We appreciate it. Paula d., Customer Relations

June 27, 2024

Matt Hoyle is the main reason I take my vehicle to this dealership for service. He is customer focused, and has the right communication demeanor. Always addresses any issues that are brought to his attenti More

by Ajit S
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Jun 27, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for choosing Conicelli Toyota of Springfield to service your vehicle. We appreciate your loyalty! Paula d, Customer Relations

June 27, 2024

Service is performed correctly but takes all day. Shop has started recommending services that are not part of the Toyota recommended service schedule. More

by RROHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Conicelli Toyota of Springfield responded

We greatly appreciate our customer's reviews. However, if you have any concerns over the work being performed or suggested, please reach out to our service manager, Jack DePre as I am certain he will be able to assist you. Paula d., Customer Relations

June 25, 2024

They are always very helpful and supportive and keep me well-informed. Very reasonable and reliable... provide wonderful shuttle service. More

by WHITESTUCCO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Jun 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and your business. We look forward to assisting you in the future. Paula d., Customer Relations

June 24, 2024

Very quick service. Nice waiting area. Will definitely continue to use Conicelli for all services! More

by mare32157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and your business. We look forward to seeing you at your next service appointment. Paula d., Customer Relations

June 24, 2024

Always kind, courteous, and informative. Great people, here. I need bring my car anywhere else. Hoping to purchase my next car here as well. More

by v.r.trimmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Brooks
Jun 24, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and your business. We look forward to assisting you in the future. Paula d., Customer Relations

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