Conicelli Toyota of Springfield - Service Center

My 2024 car had thrown an error message. The service advisor said $700 to find out what’s wrong. It recently had a new windshield. long story short the message just had to be deleted from th The service advisor said $700 to find out what’s wrong. It recently had a new windshield. long story short the message just had to be deleted from the message center. The service person was less than helpful, wanting to charge $700 when the message just needed to be deleted. I will never use Concicelli again. Rot in xxxx xxxxxxxx. More

Nothing againts Ms Alisa, she is phenomenal. But for whoever did attache my inspection sticker. Very lousy job. But for whoever did attache my inspection sticker. Very lousy job. More

I went there to buy out my lease. They forced me to service my lease there prior to "allowing" me to buy it. They charged me 230 bucks. They didn't do anything except look it over They forced me to service my lease there prior to "allowing" me to buy it. They charged me 230 bucks. They didn't do anything except look it over and tell me I needed an air filter. I feel ripped off and will not be going back there. It's really ashame as I've been a customer there for 10 hears in my 3rd car and after 10 years do something like that! They should be ashamed! More

Everyone is very polite and friendly. Would definitely recommend Conicelli Toyota of Springfield to everyone. Would definitely recommend Conicelli Toyota of Springfield to everyone. More

excellent customer service. would definitely recommend Conicelli Toyota to anyone interested in a new or pre-owned vehicle would definitely recommend Conicelli Toyota to anyone interested in a new or pre-owned vehicle More

Overall this was one of the better visits for service and they were able to squeeze me in for an inspection a couple days in advance when there weren’t appointments available. When I checked it I was told th they were able to squeeze me in for an inspection a couple days in advance when there weren’t appointments available. When I checked it I was told the cost and questioned it bc there should be a note in the system for free inspection. They crossed that cost out on the paperwork but once the car was finished and I went to pay it was still on there. The note seems to be very cleared when you bring up my account so I don’t understand why this was addressed from the beginning or even after it was crossed out. More

I took my car in for its annual inspection and elected to wait for the work to be completed. The waiting area is comfortable and has WIFI and they were reasonably timely. I liked the service interaction wi wait for the work to be completed. The waiting area is comfortable and has WIFI and they were reasonably timely. I liked the service interaction with Alyssa and thought she did a good job of signing me up for another round of Toyota Care, which seems like a good product. More

Always do what is needed in a timely manner. I wait there for service rather than dropping off car. Thank you! I wait there for service rather than dropping off car. Thank you! More

As a long-term client of Conicelli Toyota - Springfield service, I am used to quality, comprehensive service each 5.000 miles. I have used service “packages” that save money, and I find that routine regula service, I am used to quality, comprehensive service each 5.000 miles. I have used service “packages” that save money, and I find that routine regular service is the key to keeping my car in great operating condition. Thanks for finding people like Matt to supervise intake, and for well-trained technicians who get it right the first time. More

Christina has been my service rep for years. She is always efficient, and pleasant. I can always expect timely feedback and excellent service. She does not allow unneeded work at my expense. She is always efficient, and pleasant. I can always expect timely feedback and excellent service. She does not allow unneeded work at my expense. More