Conicelli Toyota of Springfield - Service Center

The service is good. But for my cars, I have to do it twice every time I get them checked. It's better if they fix it once. But for my cars, I have to do it twice every time I get them checked. It's better if they fix it once. More

Good explanation and good conversations , they are excellent in all areas and no Delay in work. . Thanks excellent in all areas and no Delay in work. . Thanks More

Was told one thing the last time I was in and it wasn't honored when I came back. honored when I came back. More

They were able to sell me a new battery for my key fob and take care of my problem with my drivers outside mirror. and take care of my problem with my drivers outside mirror. More

Every year I take my truck in for state inspection and emissions and every year I always end up waiting over two hours. This year my truck was returned to me smelling like foul cigarettes and Fabrees deod emissions and every year I always end up waiting over two hours. This year my truck was returned to me smelling like foul cigarettes and Fabrees deodorizer which lasted two days. Both smells made me and my passengers nauseous. I can tolerate the long wait times but I can’t tolerate my truck being returned to me smelling so foul with Fabrees to cover it up. More

I was very happy with the service provided. Yahsiah Mays was very kind and answered all My questions. I am happy that I have purchased my car at this dealership. Yahsiah Mays was very kind and answered all My questions. I am happy that I have purchased my car at this dealership. More

Everything was good. However, the guy who first checked me in could be more polite. However, the guy who first checked me in could be more polite. More

Cost of service and repairs was not explained properly and I wound up paying more than I expected. The service tech I was working with was not easy to get a hold of and did not get back to me when he sai and I wound up paying more than I expected. The service tech I was working with was not easy to get a hold of and did not get back to me when he said he would. More

Normally, paper is put down on the floor but not this time. Also the receipt said I requested a new battery. I was getting my car inspected and was told that battery life was low so I said to go ahead an time. Also the receipt said I requested a new battery. I was getting my car inspected and was told that battery life was low so I said to go ahead and replace it. I did not initiate it. More

The service took longer than promised and when it was all said and done, one of the main reasons for going here for service was for a slow leak in a tire. I stated when making the appointment, and again at t said and done, one of the main reasons for going here for service was for a slow leak in a tire. I stated when making the appointment, and again at the time of check in, that the one tire had a slow leak. We had purchased the protection plan that covered the tires. Inspections were due this month so I combined the visit. When I finally got the call that the inspection was done, they told me I need a new tire to complete the inspection. I then had to remind them that tires were covered. That took more time. Still waiting, I finally started walking around again when I saw my car parked in the parking lot, done. I had to go and find out what was going on. More paperwork and more waiting. I am not certain how long my car had been parked out in the lot finished, but the staff knew I was waiting there and should have been notified sooner. Very frustrating. More