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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
551 Reviews
Call Service Center (610) 690-6000

551 Reviews of Conicelli Toyota of Springfield - Service Center

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March 30, 2024

Matt was very knowledgeable. He was so accurate and precise in His transfer of information. He is such an asset to Conicelli Toyota. More

by ofoe.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our dealership. We appreciate it. Paula d. Customer Relations

March 30, 2024

I had my car service and it wasn't completed I send a email to my advisor. More

by IWADE7621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear about this issue with your last service visit. If you don't receive a response in a timely manner, please call our service manager, Jack DePre at 610-690-6000. Thank you, Paula d, Customer Relation

March 30, 2024

Bad custoemer svice tailgate back ordered I had to pay rental fee, not happy, wil pass the bad word More

by u004mjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek not help at all
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear about this issue with your last service visit. I would suggest you take a moment and call our service manager, Jack DePre at 610-690-6000. Thank you, Paula d, Customer Relation

March 30, 2024

Awesome customer service, they handled everything properly and in a nice manner, The quality of work was great, and it was done in a short amount of time More

by jspad1592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolaos Tarabicos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our dealership. We appreciate it. Paula d. Customer Relations

March 29, 2024

Service is always excellent and professional. The service managers are always explain the work that has been or needs to be done and are ready to answer any questions. More

by yodel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 29, 2024

I have been at Toyota Springfield since I moved into the ares I like the people there. More

by MARYPS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 29, 2024

Great Service for the most-reliable cars! Great People; almost like family... seen some of them every year for the life of the car, 20 years (old as the kids!), going on 260K miles, and still More

by REED.WURTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

March 28, 2024

The whole process of dropping my vehicle for service is easy and efficient. Everyone always courteous and helpful. More

by sandelini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name who serviced my car
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our service center; we look forward to assisting you in the future. Paula d., Customer Relations

March 28, 2024

Christina Randall handled me with amazing care. Overall, great atmosphere and very professional. Thank you. More

by TYCCHUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Shawn Heffron
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Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate you servicing your vehicle with our service center. Paula d., Customer Relations

March 28, 2024

Great team. Very professional and did the work quickly. Will come back in the future More

by JOHN_L_SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Heffron
Report | Print
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

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