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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
639 Reviews

639 Reviews of Conicelli Toyota of Springfield - Service Center

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November 07, 2024

Always number one in customer care and service. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. More

by jmassa7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marchesano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Devenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

November 07, 2024

I found the staff members easy to talk with; and not know-it all's. They are willing to listen to your concerns; and then politely offer their feedback on what the problem "might" be. Ending up with, we More

by GINOK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack DePre
Nov 12, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

November 07, 2024

Always a great experience whenever I choose them for service or when purchasing a vehicle. Great dealership. More

by J.PERSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback regarding your experiences with our dealership. We appreciate your business. Paula d. Customer Relations

November 06, 2024

The machine repair is very bad, you will continue to have this problem after repairing and the service is too slow More

by henrinyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Coffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Always great working with Jack, Christina and all the staff at Conicelli Springfield. Great and timely service. Always appreciated! More

by VINCE F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks Vince for a great five star review. We appreciate the kind words and your business! Paula D., Customer Relations

November 04, 2024

Always a great experience, recommend their service department 100%, Always kind and courteous. Always done in a timely manner More

by yvonnezeiders
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. We appreciate your business. Paula d., Customer Relations

November 04, 2024

I am always happy with my cars preforming greatly after I leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . More

by WILSONCAR127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

November 02, 2024

Charge a lot for oil change. It was usually $20 cheaper at our other Toyota dealer. They lost our previous data and had to refile. It took late taking it in for the simple oil ch More

by wolfewill
Service Time
Recommend Dealer
No
Employees Worked With
Jack DePre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

We apologize for the inconvenience you recently experienced. I shared your concerns with our service manager, Jack DePre. Paula d., Customer Relations

November 01, 2024

Sold me a TOYOTA lemon that nearly got me killed in 3 days, you’d think Toyota could make Toyota work but nope More

by JOSULLIVANCONTRACTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Conicelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Conicelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read this review regarding your recent experience. I shared your concerns with our General Sales Manager and Used Car Manager. I am certain one of them will be reaching out to you. Paula d., Customer Relations, pdigiacomo@conicelli.com

November 01, 2024

30 min to do the job . 35min to get the paperwork, to long to rec paperwork.. More

by WATMSU
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
frank sbarra
Nov 01, 2024 -

Conicelli Toyota of Springfield responded

We apologize that your recent visit to our service center was not up to your expectations. I shared your concerns with our service manager and do hope that your next visit will be less time for you. Paula d., Customer Relations