Conicelli Toyota of Springfield - Service Center

Everyone is very friendly and helpful. This dealership is truly a nice place to do business. This dealership is truly a nice place to do business. More

I been dealing with Conicelli Toyota and Maria for 20 years , they always treat you good no pressure and really care about getting you in a car,highly recommend them.thank you years , they always treat you good no pressure and really care about getting you in a car,highly recommend them.thank you More

They took care of all issues in a timely manner and the staf was friendly staf was friendly More

The car has been there 4 times. Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. T Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. They keep telling me the check engine light will go off after driving it a while. This is not true. Now the critical repair light comes on and the vehicle shakes. Sometimes they call you with information but most times you have to call them constantly. I'm having a horrible experience. I gave 2 stars instead of 1 because when they misquoted me on a different issue they made it right. More

Curtious and pleasant was thorough on checking my account to see if I was covered for my inspection and oil change. to see if I was covered for my inspection and oil change. More

Excellent service. I used the shuttle. The driver, Bill, was so friendly, kind, and accomodating. I used the shuttle. The driver, Bill, was so friendly, kind, and accomodating. More

Great service. Very helpful when I call to inquire about my warrantee. Service was quick. Very helpful when I call to inquire about my warrantee. Service was quick. More

I am writing to express my sincere appreciation for the outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted w outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted with were nothing short of remarkable. Each member of your staff demonstrated a high level of expertise and a genuine commitment to ensuring that my experience was positive. Their courteous and efficient manner made the entire process seamless and enjoyable. In a world where exceptional service can sometimes be hard to come by, your team stood out as a shining example of excellence. Please extend my heartfelt thanks to everyone involved. Their hard work and professionalism did not go unnoticed, and it is greatly appreciated. Thank you once again for the incredible service. I look forward to continuing our relationship and will not hesitate to recommend your company to others. Warm regards, More

Comfortable lounge area. Courteous staff. Shuttle drivers perform their duties well. Communication was (for the most part) simple and easy. Courteous staff. Shuttle drivers perform their duties well. Communication was (for the most part) simple and easy. More

This dealership has changed for the worst over the years. I took my car in because of a thump in the driver's front tire they had it for an hour and I was told I needed 2 front tires and the radiator was lea I took my car in because of a thump in the driver's front tire they had it for an hour and I was told I needed 2 front tires and the radiator was leaking. This coming from a Factory Trained Service Person. I went elsewhere and had the tires rotated and the radiator inspected. The thump is still there and the radiator was overfill. Tires @ $215.00 each and much more for the radiator. So much for honesty and Factory Trained Personnel. Never step foot there unless you are stupid and want to get ripped off. More