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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
727 Reviews

727 Reviews of Conicelli Toyota of Springfield - Service Center

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January 23, 2025

mays is the best he deserves a raise he got my radio replaced and got my apple carplay done even tho it broke at first he did not hesitate to correct the issue at hand! love ya’ll! More

by Lizzie Perri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Conicelli Toyota of Springfield responded

Thanks Lizzie for sharing your recent experience with our dealership. We appreciate your business! Paula d., Customer Relations

January 23, 2025

Took care of my problem when I didn’t have an option to make an appointment. Very satisfied as always More

by DONNELLYBE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service Dept.
Jan 24, 2025 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota service center. We appreciate your business. Paula d., Customer Relations

January 23, 2025

Efficient friendly check-in, fast service, zero cost for my 20000 mile scheduled maintenance. All good More

by ericruns66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Conicelli Toyota of Springfield responded

We appreciate your business and look forward to assisting you in the future to service your vehicle. Paula d., Customer Relations

January 23, 2025

All the Service workers were friendly and helpful, but very disappointed that it took 4 hours to get a basic oil change. When I went to the service desk to sign in, I asked the Assistant Service Manager, More

by RICHARD_SCULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jan 24, 2025 -

Conicelli Toyota of Springfield responded

Richard, I am sorry to hear your last visit to our Toyota service center did not meet your expectations. I share these concerns with our service manager asking him to review and take action. I am sure you will be hearing from Jack DePre. Paula d., Customer Relations

January 20, 2025

Routine service on 2010 Prius plus a few services. Really appreciate the efforts of Matt Hoyle who went above and beyond to explain the fidnings of the diagnositic and help out with the processes More

by drdoevenless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoyle
Jan 21, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

January 19, 2025

The best. Chistina always takes good care of me. Thank you for your extreme dedication More

by ND15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota of Springfield and our service center. We appreciate your business. Paula d., Customer Relations

January 18, 2025

Extremely friendly, knowledgeable, compassionate and professional would glasly schedule with Christina again! I would recommend greater transparency on wait times. A customer shouldn’t go without an upd More

by wylie481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Mays
Jan 20, 2025 -

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with Conicelli Toyota of Springfield. I shared your concerns with our service manager Jack DePre asking him to review and look into this. We look forward to assisting you in the future. Paula d., Customer Relations

January 17, 2025

Service Dept was great, diagnosed problem and fixed it . price was as quoted. surprised me . More

by JOSEPHTENDRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yahsiah,
Jan 17, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business! Paula d., Customer Relations

January 16, 2025

Alisa was so helpful in signing me up for the Toyota care she always so sweet. Thank you ! More

by JMORELLI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

January 16, 2025

I love this dealership! From start to finish, specifically the service department. They never try to take advantage of you by doing work that's not necessary or over charge More

by PATJONES719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli of Springfield to maintain your vehicle's performance. We appreciate it. Paula d., Customer Relations

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