Conicelli Toyota of Springfield - Service Center

Jalen was great with keeping me updated. Very happy with the final results. Thank you! Very happy with the final results. Thank you! More

I had a scheduled appointment. Everything was done on time as promised. Kelly really helped me as I almost left my insulated water cup! Everything was done on time as promised. Kelly really helped me as I almost left my insulated water cup! More

It was fine no issues this trip. I was unhappy paying 60 for windshield wipers for inspection I was unhappy paying 60 for windshield wipers for inspection More

The service rep, Frank Sbara, took care of my issues. Always a pleasure to deal with him Always a pleasure to deal with him More

I love the vehicle so far no issues. I like their computerized system knowing exactly what’s going on historically and what still needs to be done I like their computerized system knowing exactly what’s going on historically and what still needs to be done More

I specifically called and set up an appointment for 80,000 mile service. When I dropped my car off the day before, the tech who was writing it up pointed out that there was a recall on my vehicle and 80,000 mile service. When I dropped my car off the day before, the tech who was writing it up pointed out that there was a recall on my vehicle and asked if I wanted it fixed. I said yes, as long as I could still pick up my car the next day. He then said that needed an oil change because I hadn't had one since 70,000 miles which I said was fine. When I picked my car up the next day, they had only done the oil change and recall work and didn't do the 80,000 mile service that I set the appointment up for because the tech hadn't written that down. I'm very unhappy that I am now going to have to schedule another appointment due to their error. More

Service needs a sign saying start here. Frank Sbarra stepped up, others didn’t recognise Frank Sbarra stepped up, others didn’t recognise More

Poor customer service, plus they are liars. I wouldn’t recommend this dealer for anything, go to the one in Ardmore way more better than this people I wouldn’t recommend this dealer for anything, go to the one in Ardmore way more better than this people More

Chris is FABULOUS and I only want to work with her when I need service. She is helpful and cares about her customers. I can’t write the same about others. need service. She is helpful and cares about her customers. I can’t write the same about others. More

I was very disappointed in my last service. I am seriously considering taking my business elsewhere I am seriously considering taking my business elsewhere More