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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
690 Reviews

690 Reviews of Conicelli Toyota of Springfield - Service Center

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September 08, 2024

Service was good and I was out fast. I only drove 1200 miles in a year. More

by LOISBRUNO48
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

September 07, 2024

Alissa was so kind and courteous! I received quick and proficient service. She kept me informed and provided a fast check out. More

by JOANNE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

September 06, 2024

This dealership has always treated me with respect and each time I have had service done, I believe I was given a fair price. More

by MKROSATI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Sep 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the kind words and your business. Paula d., Customer Relations

September 05, 2024

Wrong part had to reschedule then part didn’t come in had to reschedule again! More

by niagrafalls2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear of your experience with our Toyota service/parts center in Springfield. I hope this has been resolved at this time; if not, please feel free to reach out and I'll see if I can get an update for you. Paula d., Customer Relations, 610-828-1400 x 1213

September 05, 2024

Customer service is always friendly and they try to meet your wishes. Good service and communication. More

by bfhuss2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

September 04, 2024

Christina is absolutely amazing! Her service is always professional and she often goes beyond the call of duty! More

by SSEBRO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

September 02, 2024

The service is always great and Christina Randall explains everything and makes sure that you understand what’s needed.My situation was out of the normal warranty repair scope. When Christina tried t More

by mmuhieddine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to service your vehicle. We appreciate your business and the five star rating. Paula d., Customer Relations

September 01, 2024

Over charge for tires. Doesn't tell you after you buy new tires that it has same tires but more expensive and it's a pay in portions. More

by HUMZAHM1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

I shared your review with our service manager, Jack dePre asking him to review your concerns and assist with trying to resolve them. I am sure someone will be in touch to assist you. Paula d., Customer Relations

September 01, 2024

Crawled in with a punctured tire late in the afternoon. I was in no hurry so left it overnight and it was ready by 9:30 am following day. Happy service and happy customer. More

by houseofyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

August 31, 2024

Good and friendly service. Jaylen and Eileen were very helpful during the process of repairing of my car. Both were willing to answer all my questions. More

by LAOPHILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen and Eileen
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this great five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

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