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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
689 Reviews

689 Reviews of Conicelli Toyota of Springfield - Service Center

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September 20, 2024

good stuff, good stuff, good stuff, good stuff, good stuff, good stuff, good stuff, good stuff More

by lschiavo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Santa Barbara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Conicelli Toyota of Springfield responded

Thank you for for the five star rating and positive feedback. We appreciate it. Paula d., Customer Relations

September 20, 2024

Service was conducted professionally and on time. Service advisor was professional and knowledgeable. Would recommend to others. More

by nick.kutufaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Conicelli Toyota of Springfield responded

Thank you for for the five star rating and positive feedback. We appreciate it. Paula d., Customer Relations

September 18, 2024

Very quick service which was provided on time. Staff was professional and courteous. This is just as previous visits have been. More

by geverett222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review; we appreciate your business. Paula d., Customer Relations

September 17, 2024

How many times do l have to do this survey. This is the third time. More

by GWW721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the 5 star rating. We appreciate your business. Paula d., Customer Relations

September 16, 2024

From the sales people to the service dept the people are great! Returned customer an fb will continue to do business with you. More

by CONFOC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel!!!
Sep 17, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate it. Paula d. Customer Relations

September 16, 2024

While everyone is professional & takes time to answer questions, should not have taken 3 hours! More

by GIGIH372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Sep 17, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear of your recent experience that did not meet your expectations. I will share this with our service manager so that we can work on improving our time with customers. Paula d., Customer Relations

September 15, 2024

Easy to make appointment,they don't push items you don't need, fair prices. More

by tlengetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Sep 16, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

September 15, 2024

Services wasnt done and had to go back again! I wasn’t definitely satisfied specifically it was my first time More

by nesrin.hefnawy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Conicelli Toyota of Springfield responded

If you would like assistance with your concerns, I can have the service manager speak with you. Please contact me at 610-828-1400 x 1213, Paula DiGiacomo, Customer Relations

September 13, 2024

This service department needs customer service training! Service manager was rude, took personal cell calls when checking me in, never addressed me when I approached the counter and ignored me when approa More

by flipwest
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Mosca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul David
Sep 13, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear of your recent experience with our service center. I shared your concerns with our service manager, Jack Depre. I asked Jack to kindly review and assist with your concerns. We appreciate your business. Paula d., Customer Relations

September 13, 2024

Great service. Tire plugged within a hour wait and I was on my way. Prompt More

by D.AVERY001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

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