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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
685 Reviews

685 Reviews of Conicelli Toyota of Springfield - Service Center

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October 12, 2024

Having work done at Conicelli tToyota of Springfield is always an excellent experience. I can count on my car being returned in great shape. More

by jamesharkins3708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Oct 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks James for a great 5-star review. We appreciate your business and positive feedback! Paula d, Customer Relations

October 12, 2024

Had no appointment but associate kindly squeezed me in. Was offered shuttle service as well. More

by nonyelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember gentlemen’s name, but Ms. Fox is always helpful when I interact with her.
Oct 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business! Paula d, Customer Relations

October 11, 2024

Alissa Fox was very helpful in getting us started and on our way to the maintenance shop and out in a reasonable wait time. The Mechanic did his job equally as well and in the same time interval. We'll be b More

by jep2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business and positive feedback! Paula d, Customer Relations

October 11, 2024

Always a long wait time to be address by staff at the counter when it’s fully staffed More

by NIQUELAMOTHE
Recommend Dealer
No
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear of your experience at our dealership that did not meet your expectations. I shared your concerns with our service manager and hopefully your next visit to our service center will go more quickly. Paula d., Customer Relations

October 10, 2024

Always feel that I am in good hands. Service department seems to do a thorough job for my needs More

by SOD.INC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Oct 11, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business! Paula d, Customer Relations

October 10, 2024

This past visit I received really excellent service. I went in for state inspection and waited for about 2 hours, which wasn't too bad. The dealership is not far from home which makes service appointmen More

by RJTCET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business! Paula d, Customer Relations

October 09, 2024

great service experience for a state inspection, which was free since I bought my Toyota at Conicelli. I was air and out in under two hours and all the service personnel were friendly . More

by KAIBJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the kind words and your business! Paula d, Customer Relations

October 07, 2024

I am always pleased with the services at Conicelli Toyota. I feel they give an honest assessment about any repairs that need to be done. More

by MARY.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star rating and positive feedback regarding your recent experience. We appreciate your business. Paula d, Customer Relations

October 07, 2024

great service with parts and service derpt and mike the tech that worked on my car More

by mur174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star rating and positive feedback regarding your recent experience. We appreciate your business. Paula d, Customer Relations

October 07, 2024

Paul was very nice and helpful he went out of his way to let me know what things my car would need in the future I didn’t know where to look so he was very thankful for that also shuttle was very convenient More

by cingnav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul David
Oct 08, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star rating and positive feedback regarding your recent experience. We appreciate your business. Paula d, Customer Relations

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