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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
682 Reviews

682 Reviews of Conicelli Toyota of Springfield - Service Center

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October 24, 2024

Service is adequate. I'm uncertain if the diagnostic reason they gave me was accurate or not. I am still awaiting a return phone call to express my concerns. More

by gjacks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to hear that your visit to our service center did not meet your expectations. If you would like to speak with our service manager, please call me with your name and phone # so I may have him reach out to you. Paula d, Customer Relations 610-828-1400 x 1213

October 23, 2024

Always pleased with the service received at this dealership. They offer quality and efficient service and friendly staff. More

by rosemccready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Oct 23, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business! Paula d, Customer Relations

October 22, 2024

Alissa is a very good customer service representative who kept me informed all the way. More

by MURPHYGRIEB71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Conicelli Toyota of Springfield responded

Thank you for a great 5-star review. We appreciate your business! Paula d, Customer Relations

October 21, 2024

Conicelli Springfield gets 5 stars from me. . courteous Timely keeps you aware of your needs More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business! Paula d, Customer Relations

October 20, 2024

The service rep was polite and attentive. As well as informative regarding my service plan and discounts. More

by TAXWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business! Paula d, Customer Relations

October 20, 2024

Everyone that I have dealt with has been nice. I like being informed of what is needed for my car. More

by ROSIN829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Oct 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business! Paula d, Customer Relations

October 20, 2024

We like your prompt attention to our problem and your timely service. Thank you for your help. More

by N_annapoorni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business! Paula d, Customer Relations

October 18, 2024

I was so impressed that only took me an hour and a half it’s time to get my oil changed and new battery put in an a few other things, the last time I spent four hours getting my oil change but you People More

by artpel921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Oct 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business by servicing your vehicle with our service department! Paula d, Customer Relations

October 18, 2024

After leaving three voicemails for the service department, I finally had to call the sales department to get someone on the phone. The girl at the front desk was very helpful and was able to get m More

by bkolachny
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sharlene Olmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Conicelli Toyota of Springfield responded

Our apologies for your recent experience that did not meet your expectations. Our service manager has reached out to you. Kindly respond back so that he can assist you with your concerns. We appreciate your business. Paula d., Customer Relations

October 17, 2024

Great experience . Very friendly environment and communication. My job was done in timely manner. Thank you More

by ANI4DEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great 5-star review. We appreciate your business! Paula d, Customer Relations

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