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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
790 Reviews

790 Reviews of Conicelli Toyota of Springfield - Service Center

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April 28, 2025

They are professional and friendly . And they are willing to answer all your questions that you may have. More

by lindamiller1952m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vetter
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Lionel Evans was very helpful. Waiting room is clean and bright. Very nice people . Thanks. More

by grossman718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Evans
April 26, 2025

Just want the experience at Toyota to be little better. The experience was ok just don’t like to keep my keys in the car when I am getting service done I would rather leave it with Toyota representative. f More

by brandonm320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
April 26, 2025

Conicelli customer Service is always excellent. And the staff is very friendly and explains things very well. More

by PROFWOOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Everything leading up to, during the service visit, and post service advisement went fine and went as expected. More

by spadea98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

normally i have a pretty good experience. It was probably just busy this Monday. I was told my service would take an hour however it was a little over 2 hours. Not a huge problem, but it w More

by DISTEFANOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Was instructed to replace water pump and I do so. 2-3 days later I experienced a noise on passenger side. Returned vehicle and was told the timing belt had been left unattached. The repair was made More

by carolynfrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa
Apr 23, 2025 -

Conicelli Toyota of Springfield responded

Thank you for this four star review. We are happy to hear we were able to assist you with your vehicle's issue. We appreciate your business. Paula d., Customer Relations

April 20, 2025

Where to begin. Told me I was due for service I get there and say my oil change isn’t due for another 5k miles. Sit and wait for an inspection instead that took 4 More

by biondi5643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Conicelli Toyota of Springfield responded

Sorry to read that your recent visit to our service center was not up to your expectations. I shared these concerns with our service manager and asked him to look into what took place. If you would like to share your phone #, I can have our Service manager call you. Paula d., Customer Relations Manager, 1-610-234-2200

April 13, 2025

Frank was very clear on both the intake and review of the work that was dove. More

by afmey19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 14, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and feedback regarding your recent experience. We appreciate it. Paula d. Customer Relations

April 13, 2025

Only problem was the same guy who took my car when checking it in, was told it is a hand controlled van, approached me in the waiting area, asking about a gas pedal. More

by justben1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forget name
Apr 14, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the 4 star review and feedback. We appreciate it. Paula d. Customer Relations

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