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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,080 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,080 reviews

April 11, 2024

Was told it would take1 1/2 to 2 hours and I was there for almost 4. More

by rotolimel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear about your recent experience with our dealership. I certainly hope that we can make your vehicle's next service visit completed in a more timely fashion. We apologize for the delays. Paula d., Customer Relations

April 11, 2024

Alisa Fox has AMAZING customer service! I undoubtedly trust her expertise when it comes to my vehicle More

by Rcruz422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

April 11, 2024

Comfortable environment, they take care to keep you posted as to any outstanding issues. The car is always ready for yoy More

by irish4of8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for this four star review. We appreciate it. Paula d., Customer Relations

April 11, 2024

I had a great experience. Tom and Paul helped me out with service and sales and were very friendly. More

by juliaeking1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Maltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cincotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the great five star review. Your positive feedback is appreciated. Paula d., Customer Relations

April 10, 2024

Service was complete and fully explained. Service rep was knowledgable and courteous. Will recommend to friends. More

by SVALBARD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great review. We appreciate your business. Paula d., Customer Relations

April 10, 2024

Service was good, however, staff who receive the car for service do not give instruction what to do when you hand over the car. More

by MARIETA.SANTIAGO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Heffron
Apr 10, 2024 -

Conicelli Toyota of Springfield responded

We appreciate the four star review and your concerns during your last service visit to our dealership. I'll be sure to share this with our service manager. Paula d., Customer Relations

April 10, 2024

Thanks to Anthony for selling me a vehicle that met my needs and whole lot more. I would definitely shop with Anthony next time I need to buy a car. I have purchased six new cars and four motorcycles fro More

by wmarston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Criscuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Maghtha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for this great five star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction. Paula d., Customer Relations

April 09, 2024

I was pleased with my service however they staff is not to pleasant you stand and wait nobody says anything to you. The service department staff needs some customer service etiquette. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Bistline
Apr 10, 2024 -

Conicelli Toyota of Springfield responded

Kay, thanks for the four star rating. I'll be sure to share this with our service manager so he is aware of your concerns regarding our staff. Thanks for addressing this with me. Paula d., Customer Relations

April 09, 2024

I had my Toyota truck to body shop after an accident. Guy at the body shop was very helpful and understanding. More

by wayne.hesse
Recommend Dealer
Yes
Employees Worked With
Guy in body shop
Apr 10, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this review and your business. We appreciate it. Paula d., Customer Relations

April 09, 2024

Romel was very professional and helpful. He made the process of buying a new vehicle easy and comfortable. He didn’t pressure us into anything and made the experience fun. We are so excited More

by Tgermadnig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romel Bolger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Conicelli Toyota of Springfield responded

Thank you for sharing your recent buying experience. Your positive feedback is greatly appreciated along with your business. Paula d., Customer Relations

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