Conicelli Toyota of Springfield

On 24May2024, when I arrived home from getting my 110K service with my Tacoma after a tire rotation and Brake inspection, I noticed was missing a hub cap on my front passanger side rim. This is the second service with my Tacoma after a tire rotation and Brake inspection, I noticed was missing a hub cap on my front passanger side rim. This is the second time this has happened to me. The first time this happened, I bit the bullet and bought a new hub cap. I think it would be great of conicelli toyota of Springfield to find the missing hubcap or reimburse me and replace the one that was just lost. The mechanics need to be more careful when removing, handling, and properly reinstalling the caps. I was having no problem with that ornament wheel hub at all, coming off or broken to that point up to that point More

Front desk and check out desk are always o pleasant and kind. And helpful. Easy to talk to. Music no good though while waiting ..I'd appreciate lower volume or music with no words or no music at all hah kind. And helpful. Easy to talk to. Music no good though while waiting ..I'd appreciate lower volume or music with no words or no music at all haha. Thanks More

Always satisfied with the service there. Mr Jack always make sure I’m in and out Mr Jack always make sure I’m in and out More

The customer service team at Conicelli in Springfield has always given me excellent service in the service department. And they also are very professional and prompt. always given me excellent service in the service department. And they also are very professional and prompt. More

Excellent in customer care and hospitality, follows up for updates to customers and keeps you updated for updates to customers and keeps you updated More

I took my car in due to the low tire pressure light coming on despite filling the tire just about every day for a few days straight. The first time I took my car in, they told me it was a loose valve s coming on despite filling the tire just about every day for a few days straight. The first time I took my car in, they told me it was a loose valve stem and that it was fixed. The light was off when I picked up my car. The next morning, the low tire pressure light was on again. I scheduled another service and took my car back in. This time, they replaced the tire stating there was a nail in it. I have never had any issues with service at this dealership and I will return. However, I gave 3 stars because this should have been caught the first time. It is extremely inconvenient to be without a car, especially with a baby, for two entire days. More

Nobody really gave me any feedback . But when it finally was done done it was all good .which I couldn’t ask for any better But when it finally was done done it was all good .which I couldn’t ask for any better More

The experience was pleasant. They got me in and out quickly. I was glad I didn’t have to wait for a long time. They got me in and out quickly. I was glad I didn’t have to wait for a long time. More

All good no issues great service bla bla bla bla l l l l l l l l More

Very hospitable, friendly and helpful team. I even got a follow up.phone call the day after. Great sales person! My only wish is for the final paperwork/app processing to be a little quicker I even got a follow up.phone call the day after. Great sales person! My only wish is for the final paperwork/app processing to be a little quicker! More