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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,127 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,127 reviews

December 10, 2024

They took care of all issues in a timely manner and the staf was friendly More

by DAVIDE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the positive feedback. Paula d., Customer Relations

December 10, 2024

The car has been there 4 times. Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. T More

by Reeality1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent service experience did not meet your expectations. I shared these concerns with our service manager Jack DePre. I would like to have Jack speak to you. Can you contact me with your name and phone # so I can pass it on to him? Thank you Paula d, Customer Relations

December 09, 2024

This was my first time buying a car, Paul Santabarbara made the experience such a positive one! He answered all my questions, was very thorough when explaining the process to me and made sure I felt comfo More

by Emcnicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Santa Barbara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the positive feedback regarding your recent buying experience. Paula d., Customer Relations

December 08, 2024

Very friendly cooperative salespeople. Joel Morsales and David Scott were super nice. A great place to do business. More

by ETITCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback. We appreciate it. Paula d., Customer Relations

December 08, 2024

Curtious and pleasant was thorough on checking my account to see if I was covered for my inspection and oil change. More

by REJ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate it. Paula d., Customer Relations

December 07, 2024

Excellent service. I used the shuttle. The driver, Bill, was so friendly, kind, and accomodating. More

by scassidy51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind comments. We appreciate it. Paula d., Customer Relations

December 07, 2024

Great service. Very helpful when I call to inquire about my warrantee. Service was quick. More

by JACKIEVENDITTI15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate it. Paula d., Customer Relations

December 07, 2024

I am writing to express my sincere appreciation for the outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted w More

by BRYSONNYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Conicelli Toyota of Springfield responded

We greatly appreciate you taking time to share your experience with our service center at Conicelli Toyota of Springfield. Your kind words and positive feedback lets us know we are achieving our goals in customer satisfaction. Thank you again for your business. Paula d., Customer Relations

December 06, 2024

Comfortable lounge area. Courteous staff. Shuttle drivers perform their duties well. Communication was (for the most part) simple and easy. More

by everrett58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words. We appreciate it. Paula d., Customer Relations

December 06, 2024

This dealership has changed for the worst over the years. I took my car in because of a thump in the driver's front tire they had it for an hour and I was told I needed 2 front tires and the radiator was lea More

by rfmento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent experience with our service center did not meet your expectations. I shared these concerns with our service manager asking him to review them and assist you. Paula d. Customer Relations