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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,073 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,073 reviews

August 24, 2024

I was kept informed, advised as to what I needed and asked for permission to perform the extras. Christina is pleasant, helpful and is also very knowledgeable. All in all it was a great day at Conicelli More

by DEBBSUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to maintain your vehicle's performance. We appreciate your business. Paula d, Customer Relations

August 24, 2024

Cristina is the best service advisor would highly recommend her .i had very good experience More

by SARFARAZ.KHODYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

We greatly appreciate the positive feedback and your business. Paula d, Customer Relations

August 23, 2024

Everyone was friendly, and the waiting room and showroom was clean. My car was serviced on time and in a timely manner. More

by phlyersfan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marchesano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Devenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

We greatly appreciate the positive feedback and your business. Paula d, Customer Relations

August 23, 2024

I have lost count at this point of how many vehicles I have purchased from Conicelli Toyota and Joel Morales, but I must say I ALWAYS leave EXTREMELY PLEASED with the service and the vehicle. JOEL IS THE More

by Toyota#3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for your continued loyalty to our dealership. We greatly appreciate the positive feedback and your business. Paula d, Customer Relations

August 23, 2024

My service this time around was mediocre. Check in was pleasant, however, checking out not so much. The woman at booth # two, could stand to be a little more friendly. We should try normalizi More

by Br2ais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced. I shared your concerns with our service management team. I've asked them to review and assist with these issues. If you would like to send me your phone #, I'll be happy to pass it on to them. Paula d, Customer Relations. 610-828-1400 x 1213

August 23, 2024

Alissa Fox is the best! She makes the customer as though they are number 1 even though she’s juggling a million moving parts. More

by bmolaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for this great review and for choosing our dealership to maintain your vehicle's performance! Paula d., Customer Relations

August 22, 2024

Omar was helpful and sincere; he is a wonderful addition to the team. The coupons/discounts come in handy. More

by IWRITE2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OMAR
Aug 23, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the is five star review and for choosing our dealership to maintain your vehicle's performance! Paula d., Customer Relations

August 22, 2024

My experience with Christina Randall was extremely positive. She greeted me with a warm smile and was very professional in communicating the accessment of my car's issue after the maintenance check. More

by ONIBABACHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for this great 5 star review and for choosing our dealership to maintain your vehicle's performance! Paula d., Customer Relations

August 21, 2024

Kayla was patient and supportive throughout the process. Highly recommend. Went over and above to help. More

by ScreenName
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the positive feedback and the five star rating. We appreciate it. Paula d., Customer Relations

August 21, 2024

Things seemed ok until the valet couldn't find the keys he was given. They did finally turn up after an hour or so. Purchased Toyota Service Care Plan and the paperwork had an incorrect car listed. I ca More

by PATTYANNOMALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Aug 23, 2024 -

Conicelli Toyota of Springfield responded

Sorry about the recent inconvenience you experienced during your service visit. I am glad that your keys were located... I'm sharing this with our service manager so he can review this with our service team in order to avoid future mishaps. Thanks for your business. Paula d., Customer Relations

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