Conicelli Toyota of Springfield

Great dealership and sales advisor who listens to our needs and prioritizes based on our requirements. Does not waste our time and gets us in and out in the amount of time he sets prior to us heading o needs and prioritizes based on our requirements. Does not waste our time and gets us in and out in the amount of time he sets prior to us heading over to the dealership. Have so far leased two Toyota's and been enjoying the current one while can't wait to get to a new one soon. Thanks Joel!!! - Eugene T. More

I gave the rating that I did for the following reasons: I gave the rating that I did for the following reasons: (1) Glenn Beck is the general sales manager. He had sold me a 2006 Toyota Prius 7.5 years ago I gave the rating that I did for the following reasons: (1) Glenn Beck is the general sales manager. He had sold me a 2006 Toyota Prius 7.5 years ago. We negotiated for several hours, well past closing time but we eventually agreed on a deal. (2) The warranty was going to expire on the hybrid battery in 3,000 miles & I did not want to spend $3k on a new one that would only be warranted for 1 year. (3) So when I walked into the dealership, I was delighted to see that no one was in Glenn's office! The receptionist asked how she could help me. I told her by getting Glenn Beck to sell me another Prius! She did not tell me that I had to see a salesman first. She immediately called Glenn's extension. As luck would have it, Glenn was headed to the receptionist area so he greeted me & invited me into his office then asked me what he could do for me. I told him I wanted a dark blue 2013 Prius Hatchback. He checked his stock & told me he had one. He printed all the standard items & options then asked me if I wanted cash back or 0% financing. I told him 0% financing. We then discussed all the research I had done on the trade-in value of my 2006 Prius. He then had my 2006 Prius evaluated! He said the valuation was $5,500 but he could increase the valuation to $5,900. I told him my research indicated that my 2006 Prius was worth more than $5,900! He told me to go onto autotrader.com & he would accept whatever the website said my 2006 Prius was worth! (4) That night I did as Glenn had suggested. Autotrader.com's valuation was more than $1,200 higher. True to his word, Glenn honored the valuation the next day so the topic turned to the cost of the new car! Before I had the chance to tell him I wanted the new car below dealer cost, he told me he could go more than $500 below what the car had cost him so we started the process for closing the deal! (5) While I was waiting for the financial paperwork to be completed, another gentleman took me to the car & started explaining the features of my new car. I was very impressed with the new technology & the improved technology, especially the GPS! Upon completion of the tour, an explanation of the extended warranty options & the special car care package was offered! I said I needed to speak with Glenn again! The gentleman excused himself to find Glenn. To shorten the rest of the story, Glenn told the financial guru to offer both the extended warranty & the special car care package at his cost or lower! (6) I could not have received a more personal, professional, & compassionate offer at any other dealership in the Delaware Valley! I strongly suggest that anyone who wants to buy a Toyota gives this dealership the opportunity to do so! (7) Finally, the service at this dealership is 2nd to none! More

I'm completely satisfied with my Infiniti G35x purchase. I 'm very thankful for all the assistance Mr. Joel Morales has extended me during the entire time i was in the dealership. I would definite purchase. I 'm very thankful for all the assistance Mr. Joel Morales has extended me during the entire time i was in the dealership. I would definitely look for his help again if ever i'd purchase another vehicle and would certainly recommend him to my family and friends! More

We bought a 2010 Corolla, and later on another one, a 2012 Highlander - both from Joel Morales. He is very friendly, helpful and honest. He keeps in touch and follows up about how we are doing and how we 2012 Highlander - both from Joel Morales. He is very friendly, helpful and honest. He keeps in touch and follows up about how we are doing and how we are enjoying our vehicles. He always makes himself available to us when we have questions. If we are buying another car we will defintely look for Joel Morales, or refer family and friends to him. More

Joel Morales is a very knowledgeable and courteous sales person. Every question that I asked about the Sienna he answered me with the correct answer"as I did my research on the Sienna". Joel has gained my person. Every question that I asked about the Sienna he answered me with the correct answer"as I did my research on the Sienna". Joel has gained my trust for future purchases of mine and family's car purchase. By the were enjoying our Sienna.... Thanks Joes More

Joel Morales is wonderful to deal with, always pleasant, extremely knowledgeable and amenable as the other people in Sales and Service at Concelli of Springfield - this is why I have purchased my last 4 car extremely knowledgeable and amenable as the other people in Sales and Service at Concelli of Springfield - this is why I have purchased my last 4 cars at Concelli and now the 2013 Avalon. More

I've bought several cars in my lifetime and have to say that buying from Conicelli Toyota Scion of Springfield was the best buying experience I've had. Alexis Joyce was my Sales Consultant and it say that buying from Conicelli Toyota Scion of Springfield was the best buying experience I've had. Alexis Joyce was my Sales Consultant and it was such a pleasure to work with her. She has a wonderful personality, I didn't feel pressured and she answered the many questions I had about the 2014 Toyota Corolla I was considering buying. If she didn't know the answer to my questions, she made sure to get me the answer. I just felt very comfortable working with Alexis. I also met Dave Rivera and Lee Williams, both Sales Managers, and they were very cordial and made me feel very welcome. I would highly recommend Conicelli Toyota Scion if you're considering buying a Toyota. Besides what I've written above, the agency's prices are great and I am a very satisfied customer. Francine Shandler 2014 Toyota Corolla Owner More

We are thankful for Joel's help in purchasing our new 2013 Toyota Rav 4. He was very honest & professional on his approach. He took the time & effort of showing all the new & exciting features of the c 2013 Toyota Rav 4. He was very honest & professional on his approach. He took the time & effort of showing all the new & exciting features of the car and made our customized car more exciting to drive and own! The sales service who process the paperwork was also very helpful and help get us a very favorable financing rate and keep the dealer incentive too. Joel's energetic & enthusiastic attitude along with his professional courtesy made the buy experience hassle free. This is why we go to see him whenever we are in the market for a new vehicle to purchase. Overall, we are truly pleased with the new car and wished to thank Joel for all his attentive service while we were looking around. We look forward to see him again in the near future. Vilsonn & Susan Vital (Proud owner of a new 2013 Rav 4) More

Was my first time purchasing a new vehicle. I was one hundred percent pleased with the process. Both Nick and Joel went the extra mile to work with and to make sure I was completely satisfied. hundred percent pleased with the process. Both Nick and Joel went the extra mile to work with and to make sure I was completely satisfied. More

My sales associate Hakan IIbak was very personable, helpful and displayed a good knowledge of the car that I purchased I would gladly recommend him to family & friends helpful and displayed a good knowledge of the car that I purchased I would gladly recommend him to family & friends More