Conicelli Toyota of Springfield

I would like conicelli of springfield to know you're lucky to have Joel morales as an employee,as what I have experienced he,s really a big asset to the company,with his costumer service second to none, lucky to have Joel morales as an employee,as what I have experienced he,s really a big asset to the company,with his costumer service second to none,his professionalism,expertise and genuine kindness plus an easy going personality is what really drawing us to go back,we been using this dealership for quite a while now first with the lease on 2006 highlander,then 2013 highlander and now just recently 2013 rav4 and off course we go here too for our toyotacare,I highly recommend the dealership to everyone.thanks Joel for your help. More

The service department is second to none, Bill Rosendahl of used cars ; is a longtime friend who I met years ago at Central City Toyota, he and the finance manager Wayne Dorsey went the extra mile to help m of used cars ; is a longtime friend who I met years ago at Central City Toyota, he and the finance manager Wayne Dorsey went the extra mile to help me find a great used Camry and fulfilled my financial affordability needs. This world of sales is down right unfair, you get ripped off and treated like a number, Conicelli and these guys above are honest and no what reality and treating people is all about, its nice to see that you can be valued as a customer,service gets the highest kudos from me, on time appointments, no pushy pitches..."you need this, or you should do this while we have it up on the lift"...you get and pay for what you ask for at this service department, profeesional and courtesy is the order of doing business at Conicelli......thanks. John Marcelline More

i am very please with Joel Morales customer servicing skills he help me find the right car that fit my budget he answer all of my questions and concerns he is very informative about the different car mod skills he help me find the right car that fit my budget he answer all of my questions and concerns he is very informative about the different car model i would recommend Joel to other family and friends. More

I have been a customer with the dealership since 2000 when it was first the Sprigfield Auto Outlet, now Conicelli. Joel Morales has been my salesman since then. I have leased a Toyota Camry 2000, 2003, 2 when it was first the Sprigfield Auto Outlet, now Conicelli. Joel Morales has been my salesman since then. I have leased a Toyota Camry 2000, 2003, 2006, 2008, 2011 and now 2013. I'm still waiting for my chance to win and/or receive my free car. Joel is very professional and shows great concern about my customer requests and needs. Thanks for all of your help, Joel. Keep up the good work. More

I had a great experience with Joe. I had been to several different dealerships before Conicelli and I didn't receive as quality service as I did with Joe. Two thumbs up! different dealerships before Conicelli and I didn't receive as quality service as I did with Joe. Two thumbs up! More

Joel is extremely helpful and his professionalism is beyond par. This was my second car purchase and still he never disappoints and quickly met my expectations. There was an issue with the vehicle upo beyond par. This was my second car purchase and still he never disappoints and quickly met my expectations. There was an issue with the vehicle upon delivery which required a visit to their service department. Since I badly needed the vehicle the following day, instead of waiting for them to check what's wrong and fix the problem, Joel immediately asked to replace the vehicle with the same model and options. So that night, I drove home worry free and pleased with the outstanding service. More

My experience at Conicelli was excellent and efficient. Joel, my salesperson, was most helpful and very well informed about the products he sells. He is not "pushy" which I really like in a salesperson. Joel, my salesperson, was most helpful and very well informed about the products he sells. He is not "pushy" which I really like in a salesperson. After the purchase, I went back to the dealership to have a missing port fixed and the blue tooth set up. Joel was right there to help me. I would definitely recommend Joel and the dealership to any of my family or friends. More

i was looking for a rav 4. i had previously purchased a car from conicelli of conshohocken. I had a wonderful experience there. I was some what hesitant to deal with conicelli of springfield since i had car from conicelli of conshohocken. I had a wonderful experience there. I was some what hesitant to deal with conicelli of springfield since i had taken my car there for service, and they started quoting me with thing i needed. When I stated that i had some service, they told me there was no record. Here conicelli of spriongfield did not share information with conicelli of conshohocken, There service stated i was wrong. i made they talk to cconicelli of conshohocken to Patrick of what i had done and then finally agreed. No apology was given. i was very upset and left. I had met Vee this year and had talked to him a couple of times of this past year regarding a new car, but i was not really ready until now. He was wonderful with no pressure. He was made me stay with conicelli of springfield. I also checked with the service department and they assured me that when i drop my car off, they can take me to work in Havertown. I hope that they keep their word. More

Bill was our salesperson and he was great. I really dislike shopping for cars and I've found that used car salespeople can tend to eb slick wheeler dealer types and Bill was anything but. Test drivin dislike shopping for cars and I've found that used car salespeople can tend to eb slick wheeler dealer types and Bill was anything but. Test driving a 2009 Pontiac Vibe, we actually talked about OTHER cars; it was pretty refreshing for me to be honest. Bill was knowledgeable in every aspect of the car (it's actually a Pontiac Badged Toyota Matrix) and was non confrontational and really let the car speak for itself instead of trying to hard sell me on it. Financing was easy and on the spot and we got a decent rate. The ONLY negative I have for the experience was that they tried to sell us Conicelli's concierge service. We had politely declined (It's $1000 for 5 years and it's a decent deal, but I didn't want it); when the finance guy (NOT BILL) came back over our payment had gone from $130/month to $203/month - he had included both the concierge service AND a 12 month 12000 mile total warranty FOR $2900. Suddenly our financed amt was more than the asking price of the car even with a $3000 downpayment. I'm sure it was a miscommunication but it was the only negative part of the experience. To close, I'd like to reiterate that Bill was a pleasure to do business with and the process with him was as good as shopping for a car gets. I felt he was honest and straightforward, and I appreciate that. More

I have been dealing with CONICELLI TOYOTA for 25 years. Glenn Beck is the best in sales. I've bought 6 cars from him. He is fair, honest and professional. Bob Calhoun in the service department is fantastic Glenn Beck is the best in sales. I've bought 6 cars from him. He is fair, honest and professional. Bob Calhoun in the service department is fantastic. He listens to my problems and always comes to a correct and accurate solution. Bob is friendly and customer oriented. I feel confident when he monitor's my car servicing. Dale Sinker More