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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,073 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,073 reviews

September 13, 2024

Great service. Tire plugged within a hour wait and I was on my way. Prompt More

by D.AVERY001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

September 13, 2024

This service department needs customer service training! Service manager was rude, took personal cell calls when checking me in, never addressed me when I approached the counter and ignored me when approa More

by flipwest
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Mosca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul David
Sep 13, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear of your recent experience with our service center. I shared your concerns with our service manager, Jack Depre. I asked Jack to kindly review and assist with your concerns. We appreciate your business. Paula d., Customer Relations

September 13, 2024

Love their work; but don't like waiting for the length of time for my work to be done. There were up to 19 people in the waiting room waiting on their cars. Never seen that many people waiting for their car More

by GINOK5
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the four star review. We sell a lot of vehicles, especially Toyotas and our service departments in both locations, Springfield and Conshohocken, are busy. I apologize for the length of time you had to wait. Hopefully the next time we can get you in/out in a reasonable amount of time. Thanks for your business. Paula d., Customer Relation

September 11, 2024

Very impressive efficiency and great service. Will definitely use them for next time I need service More

by brynmawrcollectibles
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Sep 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it and look forward to seeing you at your next service visit! Paula d., Customer Relations

September 11, 2024

I have an extended Toyota plan care. And I don’t think the dealership is doing everything that’s supposed to be done in that service agreement More

by zer0cool42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
Sep 11, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read this review. I shared it with our service manager Jack DePre asking him to review and assist with your issues. Paula d., Customer Relations

September 10, 2024

a very enjoyable experience, first class service provided in a pleasant, professional manner. Thank you! More

by MFAUSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

September 10, 2024

Service team kept me updated on my vehicle with text messages and phone calls throughout my service More

by vickivan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review. We appreciate it. Paula d., Customer Relations

September 09, 2024

I love coming to Toyota Springfield. The entire staff are always courteous and patient. They keep you updated with the process and the entire dealership is beautiful, clean and welcoming More

by Dani J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Conicelli Toyota of Springfield responded

Dani, thanks so much for the five star review and positive feedback. We appreciate it. Paula d., Customer Relations

September 09, 2024

The personal I dealt with at this dealership were very professional and knowledgeable. My experience was pleasant and the service was great. Would highly recommend. More

by Aneill316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not see the gentleman that I dealt with in the listing. Believe his name was Richard.
Sep 09, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the kind words and your business. Paula d., Customer Relations

September 09, 2024

Car taken care of in a timely manner. I’m happy with the service. Everyone was very professional. More

by SKYDANCERPEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Sep 10, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. Paula d., Customer Relations

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