Conicelli Toyota of Springfield

I came to Conicelli Toyota in Springfield to purchase a new car for myself. The salesman, Sean who worked with me did everything he could to get me in a car that I wanted with a price I could afford. He wa new car for myself. The salesman, Sean who worked with me did everything he could to get me in a car that I wanted with a price I could afford. He was very friendly and helpful and devoted his time focusing on me. He was a great listener and did not try to push me into something I did not want. Sean took the time and really understood where I was coming from and what I wanted. I will recommend anyone I know to come to Conicelli in Springfield and to definatley go see Sean! He is a great salesman and a good asset to the Conicelli team. More

Joel was a great salesman. Everything was perfect with the sale and no games or suprises. If you are going to this dealership see Joel. This is my 3rd time dealing with Joel and again everything was gre the sale and no games or suprises. If you are going to this dealership see Joel. This is my 3rd time dealing with Joel and again everything was great. Car was ready and I was out the door in less then 1 hour with a great car and a great deal More

I leased a brand new Toyota Rav 4 over the weekend and I couldn't be happier. I was so impressed by the professionalism and friendliness of the staff, I just had to write a review. My salesman Mark Paterson couldn't be happier. I was so impressed by the professionalism and friendliness of the staff, I just had to write a review. My salesman Mark Paterson was the best! Even though he was obviously very busy with other clients, he took the time to answer all my questions(and there were many!!) and help me to get the most affordable deal for my budget. I'm sooo happy with my new car. I highly recommend this dealership to anyone who wants to buy or lease a new or used car. It was a fabulous experience :) More

I went in there with intentions of just looking and maybe getting some prices. My sister bought a car the night before and said they were having great deals and for me to stop by. There were a nice varity of getting some prices. My sister bought a car the night before and said they were having great deals and for me to stop by. There were a nice varity of cars to choose from that fit my style of what I would be looking for. The sales associate who helped me was very knowledgeable and showed me the perfect options of cars that would fit me. The prices that were presented were where I wanted them to be so I signed the papers. I was in and out in a few hours smoothly and completely happy. It was a plesent experience, Thank you to my sales associate Mark Patterson. More

I was in the need of a new vehicle and was undecided what brand I wanted to go with. I test drove a number of makes and models and found myself in the Conicelle Toyota dealership of Springfield on Labor Day brand I wanted to go with. I test drove a number of makes and models and found myself in the Conicelle Toyota dealership of Springfield on Labor Day weekend. The dealership created a family atmosphere for the holiday weekend by providing hotdogs, pretzels, and cookies for their customers. I soon found myself approached by salesman Mark Paterson who started to help me realize what it was I was looking for in a vehicle. Mark understood my needs, while grasping my style, and provided me with a few cars to test drive. Soon enough I was signing the papers for my new Corolla Sport! Not only did Mark help me with the logistics of the purchase he stayed late so that I could pick the vehicle up at my convenience. Mark also synced my phone up to the Bluetooth for me as I am a bit technologically challenged. My experience at this dealership was great. I didn’t feel pressured and I was provided with the facts and calculations I need to make my decision. Everyone was very friendly and truly focused on my needs as a customer. I would recommend Conicelli Toyota of Springfield to anyone! More

We purchased a new Toyota Avalon Limited from Joel Morales at Conicelli Toyota of Springfield at the end of October 2010 and we couldn't be happier with the sales experience! Joel was exceptionally i Morales at Conicelli Toyota of Springfield at the end of October 2010 and we couldn't be happier with the sales experience! Joel was exceptionally informative and equally helpful. He did everything he could for us during AND AFTER the sale. In fact, he just picked up the car at our home and took it in for an add-on that we purchased and delivered the car back to our home at the end of the work day. He has consistently returned every phone call and is always very polite. He has taken the needed time to answer all our questions and is tremendously knowledgeable of what he sells. My husband and I will definitely be returning to Conicelli Toyota in the future....this has been our 3rd consecutive purchase from this dealership. In addition, we will always make it a point to work with Joel. He is a true professional in every aspect. More

I found 3 cars online that my partner and I liked (dealers w/in 100 mile radius) that were all at Conicelli. Our first pick was sold by the time we got there however there were 2 we was interested i (dealers w/in 100 mile radius) that were all at Conicelli. Our first pick was sold by the time we got there however there were 2 we was interested in. My partner and I (Gay) were treated respectfully as a couple throughout the process. We finally chose one of the 2 and purchased it below the price we intended to spend. We drove the car home that day. Overall our experience was positive and we would recommend them. It was also important that we did most of our shopping online before going to the dealer. Our salesperson, Mike Messina, was very respectful and made every attempt to make us happy. Unfortunately, his boss interjected at the end of the sale and acted like we were wasting his time. Anthony was the person who spoke to us when we called the number listed online and was very professional and very friendly and was probably the reason we drove 1.5 hours to check out the vehicles in the first place. Also, Midge who handled the paperwork was friendly and proficient. Overall a good team. More

Wandered around the lot for almost 25 min before someone came out to help me. Showed them the car I had seen on the website and asked to take for a test drive. They kept trying to talk me down from an acu came out to help me. Showed them the car I had seen on the website and asked to take for a test drive. They kept trying to talk me down from an acura to a crappy old buick. The salesman was cheesy and pushy, exactly the personality you would expect a used car salesman to have. The most irritating part was that the employees kept talking to my uncle who was with me and ignoring my questions and comments simply because I am female. These people are sexist. I was paying for the car with MY money, and quite honestly, I probably know more about cars then my uncle does. Yet, because I am a female they were all doting on him and ignoring me. This treatment is why I decided not to buy here. More

I use Toyota dealerships for all of my service needs. I just moved back to the area and decided to try Conicelli in Springfield for a routine inspection to see if they would be a good long-term choice. Co just moved back to the area and decided to try Conicelli in Springfield for a routine inspection to see if they would be a good long-term choice. Conicelli blew it, big time. It took almost six hours from car dropoff to pickup, and I was charged way more than at other dealerships (Del and Carousel). The service manager told me the other two I have used over the past six years must have waived part of the fee, but since I didn't buy my car at Conicelli I would have to pay full price. Worse, my request to change the rear wiper led to a charge of almost $24 because they claimed the blade was not factory issued, when it was the original (the wiper has never been changed since I bought the car new in 2003). On average, I spend hundreds to thousands of dollars on annual maintenance based on mileage and age of my car, but I will be taking my business anywhere else rather than be charged over $100 for an inspection and wiper replacement. Avoid this place - save money by going to a dealership that treats all Toyota owners equally!!! More