Conicelli Toyota of Conshohocken - Service Center
Conshohocken, PA
257 Reviews of Conicelli Toyota of Conshohocken - Service Center
I was having a problem with my 2007 Tundra. So I decided to get it looked at on my way home from work since I was leaving for vacation and taking my truck with us in two days. As I parked in the lot and wa to get it looked at on my way home from work since I was leaving for vacation and taking my truck with us in two days. As I parked in the lot and was walking to the service center, Chris saw me in the parking lot, not only did he rememeber my name but he said hello and asked what was wrong, he then looked at my vehicle and had a tech on it asap since it just turned out to be a "quick fix". I have had my vehicle to this particular service center many times for routine maintence (ie oil changes, tire rotations and scheduled check-ups) and one re-call on the tundra. All of my experiences in this service center have been great, you greet with a smile, are up front with whats going to be needed, and above all keep to your schedule of when parts will be in and when the job will be completed. I have never had a dealership keep to those standards everything always seems to run over or be late at those other dealerships. More
This was a routine service, which is always made as easy and convenient as possible by the good people in the Conicelli Service Department. It is David Schmerhorn who really does a great job in getting you and convenient as possible by the good people in the Conicelli Service Department. It is David Schmerhorn who really does a great job in getting you in and out and meeting all of your needs. I continues to be a very good experience to work with the people at Conicelli. More
I love the service I receive from Conicelli and from Bob Calhoun in the Toyota Service Department. They are honest, on time, and they always educate me on ways to keep my Toyota running like new. I would Calhoun in the Toyota Service Department. They are honest, on time, and they always educate me on ways to keep my Toyota running like new. I would reccomend their sales and service to everyone. My family has purchased all of their cars from Conicelli. More
I am so grateul for the guys who service my Lexus at Conicelli. Since purchasing my car almost three years ago, I have been blessed to bring my car in for service before I had any major problems. Bob Ca Conicelli. Since purchasing my car almost three years ago, I have been blessed to bring my car in for service before I had any major problems. Bob Calhoun is always courteous and considerate and always explains what's going on with my car and makes sure I get a rental if a part is needed and/or not available or if it will take additional time to repair. I have only had one concern and that is I never received my owner's manual and it has been somewhat frustrating at times trying to figure out some things about the car. I applied for it through Conicelli and Lexus dealership and three years later I still don't have one. I just gave it. God Bless Conicelli and May You Have Many More Years of Success. More
We have been dealing with Conicelli for over 25 years. We have been dealing with Conicelli for over 25 years. We know the sale people and feel relaxed with them - no high pressure, informative and freindl We have been dealing with Conicelli for over 25 years. We know the sale people and feel relaxed with them - no high pressure, informative and freindly. I have taken friend to the dealership and they are treated the same - fair and honest. When I go to the dealership I only deal with Ray - Sales Manager, he knows what I like and don't like. I have driven a Toyota for 30+ years. My first sales person is now the GM at Conicelli (Michael Hammond). This relationship has been forged over many years of trust. We my husband and I, know the service department. We only take our cars to the dealer for service Service department is great to deal with. We like being assigned to one person! (Bob - Orange Team "the best") Bob knows us - he knows our cars and understand our needs. Bob is friendly and helpful. He explains all the issues with the car and makes recommendation to what services should be done. Thurman (Michael) - knows our cars - he has repaired our cars over the years, we will not use any other mechanic. For example - we were doing our normal service oil change, tire etc.. and Michael noted that I was going to need tires before the winter set in, he didn't think they would be good if it snowed. So at the time of service I had him put a new tires on the car. That showed me that not only was he doing his job but he was also concern for my safety later in the season. Thats what a good, no great mechanic should do - Keep the customer informed about the condition of the car. Thank you More
We have bought three Toyotas from Conicelli in Conshohocken due in no small part to their terrific service. We will buy our 4th Toyota there within the next 2 years. Their service has kept my ca Conshohocken due in no small part to their terrific service. We will buy our 4th Toyota there within the next 2 years. Their service has kept my cars running in tip top shape, the service is performed within the time frame stated before the car is dropped off and the service is performed at reasonable cost. My last service required a few hours so a loaner was made available at no cost. I can schedule appointments at my convenience. I am made to feel very welcome by highly knowledgeable ( and competent) people More
I have had nothing but positive experiences with Conicelli, both in sales and service of my 2005 Camry. Normally, I hate car dealers, but I find that Conicelli is really a nice place to do business, Conicelli, both in sales and service of my 2005 Camry. Normally, I hate car dealers, but I find that Conicelli is really a nice place to do business, and no, I don't work there. But I am a marketing professional who specializes in the customer brand experience, so I know about customer relationships. I am puzzled by the negative ratings here. The service department has always been gracious, friendly, honest and helpful. They help me try to save money and don't look for ways to screw me, which other dealers do. Any maintenance and repairs has always been done well with no problems. I also like the flexibility of the scheduling. For most things, I can make an appointment for a specific time of my convenience if I want to and wait for my car instead of having to drop it off and leave it for the day. If there's something that does require leaving it for the day, and I need a car, they have provided a loaner. After a certain number of regular maintenances, I got a free detail. Eric took great care of me and I was sorry to see him go. Ray was nice too. And Mickey is also nice and helpful. I also like knowing that the same guys work on my car each time. I have unfortunately had the occasion to also use the Conicaelli body shop when someone hit me. The work was high quality, they dealt with my insurance company promptly and my car was ready 2 days earlier than they had promised. Both the body shop and the service center are clean. As for sales, Conicelli was the the first pleasant experience buying a car as well. I did my homework beforehand with Edmunds.com on what the dealer cost of the car and accessories were and came in with a fair offer over the dealer cost. Ray, the GM and Fahd, the salesman, not only said okay, they told me about a $500.00 factory rebate that was going on that would result in me getting the car for dealer cost. It wasn't something I would have known to ask, so they saved me money. I also wanted a specific color with moonroof. They didn't have it, but were able to get it within a week. I would definitely buy from them again. Conicelli believes in treating customers well, but like any business, they may hire the wrong people who have learned car sales from a not-so-good dealer. Those types don't last at Conicelli. I recommend if you have a problem, tell Ray and ask for a different salesperson. I recommend Conicelli highly. My sister and several friends bought their cars from Conicelli and also had a good experience. More