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Conicelli Toyota of Conshohocken
Conshohocken, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Customer Service Everyone in the office was friendly and personable. Nate was very helpfuI I would definitely come back and or refer my friends to this dealership. Everyone in the office was friendly and personable. Nate was very helpfuI I would definitely come back and or refer my friends to this dealership. More
Great service I enjoyed purchasing my car through this dealership. Jeff was very helpful with showing me the various options and advising on what to buy. He also fo I enjoyed purchasing my car through this dealership. Jeff was very helpful with showing me the various options and advising on what to buy. He also followed up to make sure things were going well after I had bought the car. Would definitely recommend to future buyers. More
Recent purchase of new car. Jonathon Campo was the salesman. He was most patient, considerate, knowledgeable, and not reluctant to ask for back-up when necessary. The dealership Jonathon Campo was the salesman. He was most patient, considerate, knowledgeable, and not reluctant to ask for back-up when necessary. The dealership had a full inventory, but was willing to shop for a model I might want and which wasn't on the lot. Fortunately, Jonathon had exactly what I wanted. This was the third new car I have purchased from Conicelli in the last ten years. Their service department is a primary reason for this. Also, I compliment the women at the front desk for their friendliness and helpfulness.The sales manger, Casey Cooney, was also very interested in my progress with Jonathon, and he checked with us regularly to see if he could be of service. I would recommend this dealership to anyone. More
Great Experience I have bought two cars now at Conicelli and both experiences were great. I had worked with Frank Lynch when I bought my Camry and I felt he did every I have bought two cars now at Conicelli and both experiences were great. I had worked with Frank Lynch when I bought my Camry and I felt he did everything in his power to lower the price to fit my budget. Because of this, I had gone back when I needed to trade in my van. I went back to Frank and I had the same experience, he worked the numbers down far enough to fit my budget and I now own a new Toyota van. More
Best Car Buying Experience! My son was in the market for a Scion FR-S and we called the dealership about he car and Conicelli's inventory on 4/26. Jeff Giraldi took my call and My son was in the market for a Scion FR-S and we called the dealership about he car and Conicelli's inventory on 4/26. Jeff Giraldi took my call and was very helpful in providing insights about the car, the pricing model, and availability of the White model we wanted. The best part was that he was informative, and not pushy at all. He encouraged us to think about it, and get back to him when necessary. The following Monday, after a bad ecxperience at another dealer in NJ, I called Jeff at 5 PM, noting that we wanted to take delivery that evening. He cleared his calendar, coordinated dealer prep, and our financing package in a very efficient manner. Over a short period of time, we closed the deal and drove off very pleased with our Conicelli experience. I should add that Mike in Finance (forgot his last name),was also very professional and efficient. What I really liked was that after he appropriately offered a number of extra packages (exended warranty, GAP insurance, etc.), he did not use pressure tactics after we declined. Rather, he noted that he personally would suggest purchasing them, but he understood our position. This low pressure sales approach would bring me back to Conicelli, and the buying experience was pleasant, efficient, and professional. Finally, the car was prepped with great results on very short notice. The detail team should be commended for a job well done. To close, I want to note that the dealership was very busy during our visit, and Jeff had other customers to manage. However, his attention to them and us was not impaired, and he did a great job of juggling several matters. All-in, a great experience; one that will bring us back, and one that will yield referrals of my contacts to your dealership. Regards, Chris Janis More
Easy Peasy! After a very negative experience at another Toyota dealer (Holman in NJ - first bait-and-switch, after which the dealer just lied to me), we called Co After a very negative experience at another Toyota dealer (Holman in NJ - first bait-and-switch, after which the dealer just lied to me), we called Conicelli to find the car I wanted. They had it - matched the price and took care of most of the paperwork before I even had to arrive in the dealership. Erik Stiteler was great - he recognized that I felt burned by another dealer - and spent the day working on the sale and reassuring me about my car (even texted me several photos to put me at ease). Mike Shulski handled the "business" seamlessly. Really "nice" (as in Co"Nice"lli) young men, the kind that can change people's negative impression about car dealers. It was my most pleasant car buying experience to date - Conicelli has my business! More
Outstanding Service Just purchased a 2014 Toyota Camry and wanted to commend and thank Rick Basso, our Sales Consultant and Steve Knicks, the manager who initially contac Just purchased a 2014 Toyota Camry and wanted to commend and thank Rick Basso, our Sales Consultant and Steve Knicks, the manager who initially contacted us in response to our inquiries about purchasing our new vehicle. Rick Basso was so helpful in guiding us through the purchasing process. It could not have been made any easier. Both Rick and Steve were extremely friendly, knowledgeable, and understanding to our needs to keep our new purchase within our budget (since our daughter goes away to college in August). Unfortunately, car salesmen have a reputation of being pushy but we never felt that way. If you go to Conicelli Toyota of Conshohocken and work with Rick Basso and Steve Knicks, you will have an enjoyable experience purchasing your next vehicle. Thanks again, Rick and Steve, for your outstanding service. ~Lori and John Rodgers More
The worse Service I ever had with this location I was sorely disappointed with the customer service department at Conicelli -Toyota in Conshohocken . I will not be returning to that location. I fel I was sorely disappointed with the customer service department at Conicelli -Toyota in Conshohocken . I will not be returning to that location. I felt intimidated, uneducated, they treated me, unprofessionally. I was made the victim of a cruel and tasteless joke because of low odometer mileage (suggesting maybe my problem was I couldn't get a dated so I stayed at home. That got a lot of laughs from his colleagues. This man had no idea I was a colon cancer and heart patient over the past year. Then I was accused of inadequate falsified insurance coverage. I had a scheduled service appointment, was on time and It took close to 2 and a half hours to just change the oil, rotate the tires and do a computerized diagnostic state inspection. No one told me anything no updates no apologies etc. Additionally, I notice for an organization that prides themselves in being in the forefront of progressive employers. There was not one single woman, minority or disabled vet person as a customer service representative (they call their job title WRITERS) When asked why? I was informed by "a young male writer. That they only hire the most skilled and qualified applicants in customer service. I then proceed to ask him has he ever seen women, the disabled vet, or even minorities interact with customers on this Conshohocken Toyota location? His response was no not here but at other non Toyota dealerships yes. However, he continued to repeatedly inform me only highly qualified customer service applicants are employed by Conicelli it involves team work, education and skill Let is fine but somebody in that organization needs give a refresher course in how to deal with the average everyday run of the mill consumer such as myself. Particularly, with the national Toyota public relations consumer confidence problems at an all time low. Basically which has finally come to light over the past year Due to the faulty brake coverup and the millions they must shell out in fines for deception.Consequently, for a number of reason mainly inadequate customer relations they have lost my respect, confidence and service. When this lease is up I am going elsewhere. More
Fantastic experience at Conicelli Toyota My wife and I worked with Emile Caldwell. He was extremely kind and honest. He took the time to listen to what was important to us. He was very patien My wife and I worked with Emile Caldwell. He was extremely kind and honest. He took the time to listen to what was important to us. He was very patient as we tried both the Rav4 and Honda CRV. Emile always knew his stuff and never skipped a beat when we had a question. He also made a genuine effort to work with us on the price of the car. I would recommend Emile to anyone looking for a Toyota or Honda. Our experience with Emile was top notch. More
Awesome service I didnt believe it when he said we were approved for a new car. Pete kept his word and worked all day long to get us driving. I am very pleased with o I didnt believe it when he said we were approved for a new car. Pete kept his word and worked all day long to get us driving. I am very pleased with our new car and the service Pete and his team offered us. More