Conicelli Hyundai - Service Center

Pat is very professional friendly service-oriented and Pat is very professional friendly service-oriented and patient I've been coming for years and he's been just wonderful highly recommended he is a 10 Pat is very professional friendly service-oriented and patient I've been coming for years and he's been just wonderful highly recommended he is a 10 More

Deceptive and Not Helpful Ordered a part online. VIN was not required at time of purchase. Received email asking for VIN informing me that they would have to CANCEL the order i Ordered a part online. VIN was not required at time of purchase. Received email asking for VIN informing me that they would have to CANCEL the order if I did not provide a VIN. I responded asking why a VIN was now required since it wasn't required at the time of purchase. I received no response. A day later my order was canceled. More

Parts Center Review Tony Remolde,the parts manager was courteous, knowledgeable and extremely helpful when I needed to purchase some parts for my car. i was very happy w Tony Remolde,the parts manager was courteous, knowledgeable and extremely helpful when I needed to purchase some parts for my car. i was very happy with the service he gave me. It’s just one more thing that seems to draw me back to Conicelli. Always leaving there happy. P. White More

Warranty service I schedule an appointment over internet with beautiful lady she schedule me in.Then great guy greated me and took my car for me.Then the guy roy at fr I schedule an appointment over internet with beautiful lady she schedule me in.Then great guy greated me and took my car for me.Then the guy roy at front desk was very professional and polite.Then i cant praise the mechanic enough who perform the work on my vehicle he was very good and professional .I highly recommend Conicelli hyundai they treat you like family and actually care about their customer s unlike other dealerships ive been to.Thankyou Conicelli your the best ever!!! More

Awesome guy! My wife and I love Nate Simon!! He is the best in the business and has a great personality! He is a friendly and wonderful guy!!! My wife and I love Nate Simon!! He is the best in the business and has a great personality! He is a friendly and wonderful guy!!! More

Being Harassed by Phone Calls I have never been to this dealership and live over an hour away from Conshohocken, but for some reason I have received 9 phone calls from them either I have never been to this dealership and live over an hour away from Conshohocken, but for some reason I have received 9 phone calls from them either reminding me of my service appointment or following up with my service. I called a few times to get it removed, but to no avail. I finally reached a very nice woman who said she found my number in the system and removed it, however it seems like that did not work. The past two weeks I have received three follow up calls on my cell phone while I am at work regarding appointments that I have never had. This is not a new cell phone number for me. I have had it for 13 years. Today I called once again to try to get my phone number removed and the person that answered the phone was actually rude about it. "I am so sorry for inconveniencing you, Sir!" I hope the technical skills are a whole lot better than their customer service skills!!! Thank you very much for constantly bothering me at work!!! I have actually driven that far for the right vehicle, but not to this dealership. More

Survey for customer service Yusef really showed excellent customer service, and assisted me with the extra requests with no problem at all never saying no, we can't do that Ms. L Yusef really showed excellent customer service, and assisted me with the extra requests with no problem at all never saying no, we can't do that Ms. Love. More

Flat Tire Had to have my car towed on Saturday, 4/9 because I had a flat & Conicelli does not give spare tires w/new cars. So I got to the service department a Had to have my car towed on Saturday, 4/9 because I had a flat & Conicelli does not give spare tires w/new cars. So I got to the service department at 8:50am and did not get out till 1:15pm. Totally unacceptable. Then I was told that I needed front & back wheel alignment. Conicelli Hyundai does not have the machine that does that so had to wait for Honda to get done with using theirs - another 1 1/2 & to top it off you have to watch the same channel on the TV which is home repairs - try watching that for 4 1/2 hours. No shuttle service on Saturdays - couldn't even go to the mall or get something to eat. After this experience I am so done with Conicelli Hyundai and Conicelli in general. A Nice Place to Do Business if you want to spend you whole day sitting there. I work so my Saturday was wasted - just give space tires & it would have saved me about 5 1/2 hours on my day off including travel time to get there & get home. Unhappy customer. More

dealings with the service department I recently took my 2013 Santa Fe for routine maintenance. I have no complaints about making the appointment, getting the work done, or the quality of I recently took my 2013 Santa Fe for routine maintenance. I have no complaints about making the appointment, getting the work done, or the quality of the work and the people at the service desk. However, when I went to pick up my car, it was pulled into a space so far that it actually was up against the car in front of it. (a NEW car on the lot!) When I backed out, the bumper of the car in front of me actually popped out back into place! My husband and I went into the showroom (it was after service hours) and told the receptionist - she took my husband's phone which had a photo on it to the "back" and showed "a manager." She came back out and told us that he said if there was any damage to our car to just bring it back and they would take care of it. I think (#1) the manager should have come out from the "back" to talk to us in person and (#2) hopefully, the person who parked my car would be told to be more careful with customers cars and with the new cars on the lot. Honestly, I got the distinct impression that they really didn't give a hoot. Good mechanical service, poor customer service. A GOOD manager would have come out to speak with us and would have walked out to look at my car. Will think twice before I go there again..... More

The worst. Stay away. I feel compelled to review such shockingly dishonest , rude service. I was lied to and robbed plain and simple. I am shocked to know that places can I feel compelled to review such shockingly dishonest , rude service. I was lied to and robbed plain and simple. I am shocked to know that places can get away with doing business in this manner. The sales department was all smiles, but the minute I was in service everything changed. I am now forced to drive over 40 minutes to service my car with an honest Hyundai service department. More