Conicelli Hyundai

Very easy dealership to work with. Had the vehicle of my choice and very fair pricing. This is my 3rd purchase from Conicelli and will consider them again for my next purchase. Had the vehicle of my choice and very fair pricing. This is my 3rd purchase from Conicelli and will consider them again for my next purchase. More

I've been a Conicelli Hyundai customer since 2010 when I leased the first of 3 cars from them. The lease pricing was fair, transparent and painless. The sales advisors were knowledgeable and easy to work wi leased the first of 3 cars from them. The lease pricing was fair, transparent and painless. The sales advisors were knowledgeable and easy to work with. The cars I leased (Elantra, Sonata Hybrid and Ioniq Hybrid) worked flawlessly from the day I picked them up and the routine service I needed was done professionally and completed on time. My last lease ended 6 months after the covid shutdown so I was working from home and didn't need another car at that point. When I returned to work a couple years later and needed a car I bought a used 2013 Elantra based on my previous experience with my leased Hyundai cars. I just brought my car in to Conicelli Hyundai for service to replace the steering coupler which was expected to take 4 hours. I was planning to wait and work from the dealership but I thought I'd ask about their shuttle service. It turns out the shuttle service is limited to a 10 mile radius from the dealership and I live 16 miles away. I was OK waiting since I planned to do that anyway. Jim, the shuttle driver, was standing a couple of feet from me while I was talking to the service advisor about transport and he offered to take me home even though I live outside the shuttle range. I go out of my way to take my car to Conicelli Hyundai for service based on past experiences even though there is another Hyundai dealership 5 miles from where I live. Jim stepped up and without asking offered to drive me home. I would highly recommend this dealership for sales and services based on my 14 years using them. One caveat; the dealership is under construction as is the Ridge Pike along that stretch so it's a pain to get in and out of but based on my experience it's worth the effort. Thank you Jim for demonstrating what customer service is all about, I appreciate it! More

I recently leased a new Hyundai Elantra this past week, and I couldn’t be happier with the exceptional service provided by Steve and Stephanie. Their professionalism, clear communication, and genuine dedic and I couldn’t be happier with the exceptional service provided by Steve and Stephanie. Their professionalism, clear communication, and genuine dedication made the process enjoyable and stress-free. Steve was incredibly helpful throughout the leasing process. He listened carefully to my needs and provided thoughtful recommendations, walking me through all the Elantra’s standout features, like its advanced technology, sleek design, and fuel efficiency. Steve explained everything about the leasing terms in a way that was easy to understand, ensuring I felt confident in my decision. His approachable and knowledgeable demeanor made the experience enjoyable from start to finish. Stephanie was instrumental in handling the online coordination, where I made my initial request for information, which made the process even smoother. Her quick responses and clear communication ensured I had all the information I needed ahead of time. She prepared the necessary documents before I arrived, saving me time and making the process effortless. Stephanie’s upbeat attitude and attention to detail were invaluable. Thanks to Steve and Stephanie’s excellent teamwork, the leasing experience felt well-organized and customer-focused. I’m thrilled with my new Hyundai Elantra and highly recommend working with this fantastic duo if you’re considering Hyundai for your next vehicle! More

Terrible service center. Made an appointment for an inspection and an oil consumption test that was started at another Hyundai dealer (a Hyundai engine had an issue out of st Made an appointment for an inspection and an oil consumption test that was started at another Hyundai dealer (a Hyundai engine had an issue out of state, surprising). They said no problem. As the appointment approached, we need to replace the front engine splash shield. Again told no problem. Then the problems started. They called back and said I needed to prepay for the part. Called back to give them the credit card and they said since it was after 2p (it was 2:03p) they wouldn't have the part in time. Ok, rescheduled for the following day at 11. Oh, but they can't do the oil consumption test that they already scheduled. It has to start at their dealer although the other deal and first scheduler told me they could do it. Get an email reminder for my appointment at 10a. Call, because can't make 10a. Tell me no new appointment can be made for 4 weeks. On Friday, they had three available appointments on Tuesday but on Saturday nothing for 4 weeks. I explain the problem and am told that a service manager will call me back. No call back. I call them again Monday morning. They tell me it is my fault, they don't understand who would have ordered the part because "I am giving them too much information" and that no one actually ordered the part. So even if I made the appointment the car wouldn't get repaired. The person I spoke to about the part told me the scheduler would loop back and confirm the part order. But this scheduler says it is my fault and I needed to speak to the parts department directly despite being told the opposite by the other two Conicelli employees. The scheduler blamed this on me. Horrible customer service, was lied to multiple times by different people. More

We would like to THANK Jaron M one of their newest showroom sales rep. He's just starting his career BUT he was amazing!! Jaron was very attentive, understanding & always thinking of how he can be his showroom sales rep. He's just starting his career BUT he was amazing!! Jaron was very attentive, understanding & always thinking of how he can be his best self while he guides you with the process of buying a car!! I would recommend him to ANYONE who's thinking about a future purchase of a Hyundai. Once again a BIG THANK YOU JARON M!!! More

My first experience with Conicelli Hyundai. I was offered a great deal for my trade-in and Tim Mhay, my salesman, made the entire process a pleasure! I was offered a great deal for my trade-in and Tim Mhay, my salesman, made the entire process a pleasure! More

Nice and very very helpful with any questions I may of had and great customer service had and great customer service More

We had an absolutely wonderful experience at this dealership. Everyone was kind, thorough, professional and transparent. I can’t say enough good things! You’re in great hands here! dealership. Everyone was kind, thorough, professional and transparent. I can’t say enough good things! You’re in great hands here! More

I HAVE BEEN A CUSTOMER WHIT CONICELLI FOR OVER 15 YEARS AND BENJAMIN WHITLOW HAS BEEN MY SALES PERSON FOR ALL THOSE YEARS. HE HAS ALWAYS BEEN TRUE TO ME AND ALWAYS EXPLAIN EVERYTHING TO ME. HE IS A EXCELLT AND BENJAMIN WHITLOW HAS BEEN MY SALES PERSON FOR ALL THOSE YEARS. HE HAS ALWAYS BEEN TRUE TO ME AND ALWAYS EXPLAIN EVERYTHING TO ME. HE IS A EXCELLT SALES PERSON. More

Great experience buying a new car. Knowledgeable, friendly staff and no high pressure sales nonsense. Transparent , clear price negotiations. They took their time to make sure I was co Knowledgeable, friendly staff and no high pressure sales nonsense. Transparent , clear price negotiations. They took their time to make sure I was comfortable with all the features too. Tried other dealers and Conicelli was by far the best! More