Conicelli Honda

overall sloppy customer service. 1.workshop work takes overall sloppy customer service. 1.workshop work takes twice as long as promised (from 4 day to almost 2 weeks) 2.Lack of communication, requested n overall sloppy customer service. 1.workshop work takes twice as long as promised (from 4 day to almost 2 weeks) 2.Lack of communication, requested notification of car ready for pickup a day early, never did. Called and was transferred to voicemail, left message at 8:30 am, never got return call until I called again at 3:30 pm 3. Supposed the car is detailed after the work, there is dirty hand print on the leather seat, and multiple areas with adhesives that used during repair left on the car. 4. Requested state inspection. They added on oil change without my authorization. They did address these issues when I complained. Which they offered a free detail and free oil changes. Nonetheless, lost my trust with these guys. I feel they are not on top of their job, and disdonestly added on service if you dont carefully read your bill. More

Chris Williams & George Quigley are knowledgable & friendly salespeople who provided a great car buying experience - I would recommend both to any car shopper. Also, after visiting Conicelli's webs & friendly salespeople who provided a great car buying experience - I would recommend both to any car shopper. Also, after visiting Conicelli's website first, there were no surprises regarding price/financing and I received fair value for my trade-in. More

Ms. Kristina Banet provided outstanding customer service. Her in depth knowledge of the product and genuine friendliness allayed any feelings of uneasiness or anxiety. Her keen attentiveness to address all Her in depth knowledge of the product and genuine friendliness allayed any feelings of uneasiness or anxiety. Her keen attentiveness to address all of our concerns and her thoroughness of providing quality information sealed the deal. Kristina became aware of my need to consider all options. And as she was aware that I was a previous Toyota owner, she offered to take us to the Conicelli Toyota complex for comparison-shopping. Within 2 hours of walking through the doors of Conicelli Honda for the first time, I was convinced that the Honda was the vehicle for me. And with assured confirmation from the quality service that I received, I purchased a new 2012 Honda. I would highly recommend Kristina’s services at Conicelli to everyone shopping a new car. More

My sales lady kristina was the best sales person I have ever had and I have purchased over 15 cars in my life. Kristina really took a great deal of time to make sure I was in the right car... She showed m ever had and I have purchased over 15 cars in my life. Kristina really took a great deal of time to make sure I was in the right car... She showed me nissans toyotas and hondas. I picked an accord. She was very knowledgable about all the brands and was very efficient. She knew I was coming so she had the camry aprons and accord all pulled up and ready for me when I arrived. I have always been intimmidated by dealers but she did not pressure me at all, was so patient and even called me after I left to make sure I enjoyed my drive home in the new car. She also had me in and out with my new car in under 3 hours and that's including test driving 3 cars!!!! She's a sweatheart! My advice, go to Conicelli and ask for Kristina. She's young and fun- turns a miserable experience into a fun one!!!! More

I looked at and test drove numerous cars at Connicelli. I thought because I was so selective, the staff would have eventually become impatient with me. Everyone was friendly and helpful. I was able to get w thought because I was so selective, the staff would have eventually become impatient with me. Everyone was friendly and helpful. I was able to get what I believe is the perfect car for me. Because of their patience and willingness to satisfy me, I not only got a car I am very happy with from an aesthetic standpoint, but I got the best deal as far as gas mileage and price. I shopped around at other dealerships and was told that it was impossible to get what I wanted at the price range I wanted but the folks at Conicelli seemed determined to put a smile on my face -- and they did. More

After visiting all of the Conicelli lots, Ian was the most genuinely helpful salesman we encountered. We visited his lot @ Honda first but, found ourselves coming back to him 3 weeks later. He, in my opi most genuinely helpful salesman we encountered. We visited his lot @ Honda first but, found ourselves coming back to him 3 weeks later. He, in my opinion, went above and beyond the call of a salesman. From staying after hours with us, to coming in on his time off. He really made us feel like he genuinely cared about what was best for us. Ian was always upfront and honest even when the truth wasn't what we hoped to hear. He never got impatient with the 1 million questions we had and would always find us an answer even if he had to get another team member like Juan, Chris or Brett. In all my years of car shopping, leasing and buying, I have never had an experience like this one!!! When we finally left the lot in our new car, we felt like Ian was family. He provided the best experience I've ever had. Thank you Conicelli for hiring this exemplar employee. I will be referring all of my friends, family and coworkers to Conicelli to see Ian for their new purchases!!!!! More

I can not say enough about the absolute 5 star service we were given from Sylvia Nesheiwat. It took exactly 7 days from the first time I contacted Conicelli before we were signing our contract and driving ou were given from Sylvia Nesheiwat. It took exactly 7 days from the first time I contacted Conicelli before we were signing our contract and driving our brand new 2011 Honda Civic off the lot. Being that we live in Maryland, I did everything over the phone. Sylvia stayed in contact with us & kept us updated on any new information. She was upfront & honest about the deal from the beginning & when we arrived all the numbers were as she said they would be. My husband and I drove up Thursday afternoon, and Brett Thomas in the finance department had all the paperwork ready and waiting for us. He took the time to explain everything in our contract and was patient as we asked questions. He went above and beyond, spending time on the phone with the banks, making sure we were approved for the best deal. The entire process from the time we arrived at Conicelli was probably 45 min, and that includes our looking over the car and getting the run through of all the car's gadgets. Sylvia called us the next morning to make sure our drive home was safe and we were still happy with our purchase. We have no doubt that we will return to Conicelli,Sylvia & Brett, for any future Honda purchases. IT WAS ABSOLUTELY WORTH THE DRIVE!!!! More