Conicelli Honda

Everyone at this dealership was very friendly and helpful. I leased a 2013 Honda, Civic LX. James Gardner worked with me to get me the best deal and was very patient and accommodating along the way. helpful. I leased a 2013 Honda, Civic LX. James Gardner worked with me to get me the best deal and was very patient and accommodating along the way. This was my first time leasing a car, and Conicelli Honda made it a good experience for me. I look forward to working with the dealership during my lease. More

I purchased a 2013 Honda Pilot Touring from Conicelli Honda on 7/8/13. While I love my new vehicle, I dispised Conicelli Honda. I purchased my 2009 Camry from Conicelli Toyota and loved the experience, s Honda on 7/8/13. While I love my new vehicle, I dispised Conicelli Honda. I purchased my 2009 Camry from Conicelli Toyota and loved the experience, so naturally I wanted to stay with Conicelli for my Honda. At the reception desk at 4:00 pm, the receptionist was having a hard time retrieving my information. She had to look for help several times. At one point she asked me if I was sure I was in the right spot. She said, "are you sure you don't want to buy a Toyota?" I explained to her that I was sure I wanted a Pilot. The reception area was time consuming and unorganized. I should have walked then but I stayed. We met our salesman and he brought us a similar Pilot to look at and explained he had to go to another lot 2 miles away in rush hour traffic to get the Pilot I wanted. An hour later, we finally got a test drive. We filled out paperwork for the inititial credit check and then released my car to be appraised. The appraiser was at an auction not on site, so the salesman had to drive my car to him. An hour later we got an appraisal we were not happy with so we had to wait for the Nissan appraiser to take a look. By 7:30, we were finally done with my trade in. We did not get to fill out the final financial paperwork until 9:30 pm. At 9:00 pm, I reached my breaking point and demanded my original Toyota Camry and to stop the deal. I have been in that dealership for 5 hours, with a 1 1/2 year old child and I am 6 months pregnant. I was told I could not take my car because the tags were switched over. My husband and I were furious and spoke to the sales manager that was on duty. All he did was talk over me, be condescending, and make excuses. He explained it is the last day for Honda's .9% financing (which is why I was there). I understood this but on what is your busiest day of the year, why are you understaffed in the financial department, why do you not have employees other than the salemen to run cars from the other lot, and why is there no one to appraise cars on site? This is a complete breakdown of management and no way to run a business based on customer service. I find it outragous that it took 5 1/2 hours to buy a car. After the sale, we were told to come back to get a tour of the car and our crossbars for our roof rack put on. I was so upset with my entire experience at your dealership I did not stay for the explanation of the car. I just left. I will never use Conicelli again. More

I was an out-of-state buyer for a used Honda Insight that I found on the internet. Planned to visit 3 dealerships but Dave Stephenson and Conicelli Used cars helped make my first choice, my only choice. Than I found on the internet. Planned to visit 3 dealerships but Dave Stephenson and Conicelli Used cars helped make my first choice, my only choice. Thank you Dave and Conicelli. More

This is our second Honda purchased from Conicelli and we are completely satisfied! Ron Horne was without a doubt extremely profesisonal and really listened to what we were looking for and presented us with are completely satisfied! Ron Horne was without a doubt extremely profesisonal and really listened to what we were looking for and presented us with options. He was not a typical push salesmen but a professional that let my wife and I make our own decision. Would highly recommend Ron and Conicelli! More

Very happy with the overall experience with the dealer. I had not purchased a new vehicle in 13 years and was ready for a new car. Jim Cardin was very knowledgible and helpful, he took his time while I decid had not purchased a new vehicle in 13 years and was ready for a new car. Jim Cardin was very knowledgible and helpful, he took his time while I decided which vehicle that I wanted. We had used Conicelli Conshy in the past and will continue to do so in the future. As far as customer service is concerned, so far so good. I was a manager for customer service for 30& yrs and was also an Internal Auditor for customer service practices, so I am very keen on service. I found a little ding on the car and Jim made arrangements for me to meet with the manager to get it fixed, and to get a loaner while it was being done. Every employee you meet with hands you their card. To me that means the buck stops here. More

This is the third Honda I have bought from Conicelli Honda, and if/when I'm in the market again I will definitely go back. Daniel Hoey was a very helpful, courteous salesperson. He knew the cars and t Honda, and if/when I'm in the market again I will definitely go back. Daniel Hoey was a very helpful, courteous salesperson. He knew the cars and the process of buying a car very well so that it was a smooth and easy transaction. Even the financial part of the transaction was smooth. Juan Pelegrin was very thorough and personable. So often these deals can be grueling, but buying my CRV was actually fun! More

I am so happy with my 2008 purchase of my Hyundai Tucson! Nate is the man!!!!! He had the patience of a saint! I would recommend anyone I know to Conicelli! They made my dreams a reality! Nate is the man!!!!! He had the patience of a saint! I would recommend anyone I know to Conicelli! They made my dreams a reality! More

It was an amazing experience. Bought my Honda Civic 2013 today in couple of hours. Brett and Thomas were very helpful and did a great job in providing the best deal. I really liked their transparency in han today in couple of hours. Brett and Thomas were very helpful and did a great job in providing the best deal. I really liked their transparency in handling finances and the speed with which the transaction was performed. I walked off with my keys in just 3 hours. Best dealer by far with friendly and warming people!! Really happy that I went there :) Will never go to any other dealer! Thanks guys. You did a great job. More

Salesman Nate Simon made purchasing my new car an easy and excellent experience. He was very patient and let me test drive different cars. He was very honest and helped me get the very best possible dea and excellent experience. He was very patient and let me test drive different cars. He was very honest and helped me get the very best possible deal I could. He answered all my questions and went above and beyond. The financing rate was excellent. He also helped me get a good trade in value for my car. I would highly recommend Conicelli and working with Nate Simon. More

I made contact on line with Conicelli. Was contacted on line by Brian and he gave me what seemed to be a good quote on a 2013 Odyssey EL-X. His last comment to me in his e-mail offer was to get back to hi line by Brian and he gave me what seemed to be a good quote on a 2013 Odyssey EL-X. His last comment to me in his e-mail offer was to get back to him with any quote lower and he would try to match or go under a particular quote. That is exactly what I did and Brian was able to offer what I thought was a very good quote for the Odyssey along with extras that I wanted. Brian turned me over to Joe Fidure who was extremely helpful and knowledgeable. Neither Brian or Joe were in anyway pushy about the extended warranty issue. My entire experience at Conicelli was extremely positive. This is second car I have purchased from Conicelli in four years. I look forward to dealing with them in future. More