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Confidence Ford of Norman

Norman, OK

4.5
1,033 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,033 reviews

April 21, 2021

I called long time friend, Dale Daniels, told him what I needed to replace the 2002 F150 he sold me 504,000 miles ago. He "ran his traps' and found a white Lariat on the showroom floor in Norman. This tru More

by larryburns2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Bryan Unger, Brandan Wilkerson
Apr 22, 2021 -

Confidence Ford of Norman responded

Larry, Thank you for thinking of us again for your new truck purchase. I am glad to hear that Bryan and Sean helped make your visit an excellent one. 504,000 miles is amazing, proves that Ford Trucks are built to last. Thank you for sharing your experience with us, and thank you again for your business. We very much appreciate you! Best Wishes, Mike Lang – GM

April 15, 2021

Excellent service from start to finish. Could not have asked for a better experience. Sales and finance are stellar. I will recommend Reynolds Ford to anyone looking for a vehicle. More

by Cricket McGuire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Jared Tietz
Apr 16, 2021 -

Confidence Ford of Norman responded

Cricket, Thank you for taking the time to give Sean and Jarred this review. We are always ready to deliver excellent customer service and I am glad that showed during your visit. Please let us know if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

April 13, 2021

You better make sure management has not promised their friends they could have first dibs on a vehicle you are driving an hour to look at, talked to the salesperson just before leaving the house, not to m More

by Matt Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nolan Peterson
Apr 20, 2021 -

Confidence Ford of Norman responded

Matt, thank you for visiting with me about this incident. The vehicle was sold the day prior your visit but was still in service. It was never sold to a manager’s friend and we do apologize for any misunderstanding Nolan or any of our team members conveyed during your visit. We do appreciate you and your business and we hope to find another vehicle that would fit your needs perfectly. Best Wishes, Mike Lang - GM

April 11, 2021

We found our vehicle through an online search and as it was newly listed, there were no pictures. Jared responded to my request very quickly with requested photos and video walk-around. Purchasing from out More

by amymotley.rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Tietz
Apr 12, 2021 -

Confidence Ford of Norman responded

Thank you for this great review. I am glad to hear that Jared helped make your visit an outstanding one. We hope you enjoy your new-to-you vehicle for many years and we hope you have a great trip back to CA. Thank you for choosing our dealership and once again we would like to thank you for this review. We hope to see you again in the future. Best Wishes, Mike Lang- GM

April 06, 2021

It was an easy and comfortable transaction. Everyone was very professional and took great care in making sure we were happy with our new purchase. More

by 1grumpybear61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Matthew Potter
Apr 07, 2021 -

Confidence Ford of Norman responded

We are very glad you are happy with your newly purchased vehicle. Thank you for your business and thank you for taking the time to give us this review. Best Wishes, Mike Lang - GM

April 06, 2021

My experience at Reynolds Ford of Norman was the most pleasant car buying experience I could’ve had. Got exactly what I wanted for the price I wanted and the process was super quick and smooth. Jared hel More

by Lynx14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Jared Tietz
Apr 07, 2021 -

Confidence Ford of Norman responded

I am very glad to hear that Jared was able to help you find the perfect vehicle that fit your needs and budget. Thank you for giving Jared and our dealership this great review and thank you very much for your business. Best Wishes, Mike Lang - GM

April 05, 2021

Matt was fantastic! He was straight forward and got me into a vehicle that not only fit my budget and family needs but my personality. He took the time to show me all options available. He gave me the pro More

by Satinkafiddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Josh Feltner, Matthew Potter
Apr 05, 2021 -

Confidence Ford of Norman responded

Thank you very much for taking the time to give Matt and Sean this excellent review. We are glad to hear that they were able to help get you and your family in the perfect vehicle that fit your budget and needs. Thank you again for this review and for your business. We hope to see you again in the future. Best Wishes, Mike Lang - GM

April 01, 2021

Brian was a great, no pressure, salesman. Highly recommend him for any car buying needs. He was straightforward and answered all of our questions as well as being knowledgeable about the vehicle. More

by Kendrick.adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Bryan Unger, Travice Ward
Apr 02, 2021 -

Confidence Ford of Norman responded

Kendrick, thank you for taking the time to give us this review. We believe Bryan and the team here at Reynolds are top-notch. We are always striving to create the environment that one would enjoy during their visit and I am glad that showed. Thank you again for this great review and for your business. Best Wishes, Mike Lang - GM

March 31, 2021

Slimey! TWICE they to get me to sign for extra $$$$ of stuff I didn’t need..not genuine just trying to make a easy dollar More

by Reynoldssucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Porterfield, Enrique Villagran
Apr 20, 2021 -

Confidence Ford of Norman responded

Without a name on this review, one can only assume this is not a legit review. Our team is always up front about all expenses including warranties, gaps, and doc fees. If you are a true customer from Reynolds, I would love to know more about your visit and why you feel you were wronged in any way. Our team is very honest and strives to always deliver only the best customer service. Best Wishes, Mike Lang - GM

March 30, 2021

Loved my experience with Richard Taylor (sales) and Sean Porterfield (finance)! Was the most pleasant experience to buy a truck. No Hassel! Very Professional! My best experience buying a truck ever! More

by Dianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Sean Porterfield
Apr 02, 2021 -

Confidence Ford of Norman responded

Dianna, thanks for the kind words. I'm glad you were pleased with the level of service that Richard and Sean provided. We strive hard to deliver the level of customer service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

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