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Confidence Ford of Norman

Norman, OK

4.5
1,033 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,033 reviews

November 16, 2021

Best dealership experience I’ve ever had. Special thanks to Mike Lang, Enrique, and Franco. More

by melbee99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Franco DelCastillo, Enrique Villagran
Nov 17, 2021 -

Confidence Ford of Norman responded

Thank you for this amazing compliment and review. We are very proud to have had the opportunity to serve you. Please feel free to call or stop by if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

November 09, 2021

Best buying experience I’ve had. Enrique was great to work with and it things go very smoothly. More

by Friends2africa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Benson, Joe Galindo, Enrique Villagran
Nov 10, 2021 -

Confidence Ford of Norman responded

Thank you for visiting our dealership and for this review. We are very glad to hear that Enrique helped make your visit a great one. Please feel free to let us know if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

November 09, 2021

My sales associate was knowledgeable about the vehicle l purchased and if he didn’t know the answer he would find out. All of the sales staff were friendly and easy to work with. More

by Driz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Rashawn Morris
Nov 10, 2021 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review and thank you for your business. We are very glad to hear that your visit and purchase went well. Please feel free to call or stop by if there is anything else we could help with. Best Wishes, Mike Lang - GM

November 07, 2021

Made it very simple and straightforward. Jana was great. Very professional and prompt. Will buy again More

by chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Adam Kelley, Jana Mason
Nov 10, 2021 -

Confidence Ford of Norman responded

Chris, Thank you for taking the time to give Jana and our team this great review. We appreciate you and your business and we look forward to seeing you again in the future. Best Wishes, Mike Lang - GM

October 29, 2021

Curtez Zachary was great, bought an suv and he was on point with everything we asked for More

by agaveazteca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtez Zachary
Oct 29, 2021 -

Confidence Ford of Norman responded

Thank you for choosing our dealership for your SUV purchase and thank you for taking the time to give Curtez this great review. It's always nice to hear from our customers! Thank you again for this review and for your business. Best Wishes, Mike Lang - GM

October 26, 2021

Nolan was super helpful and was able to complete our deal very quickly! Overall, a good experience! More

by dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Nolan Peterson
Oct 29, 2021 -

Confidence Ford of Norman responded

Dave, thank you for taking the time to give Nolan this great review. I am glad to hear that he was able to help you during your visit. Thank you very much for taking the time to give us this review and for your business. Best Wishes, Mike Lang - GM

October 26, 2021

We were very pleased with how easy the entire vehicle purchasing experience was at Reynolds Ford in Norman. Rayshawn Morris was our salesperson and he was so helpful with the whole process of deciding on More

by Julie Picek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Rashawn Morris
Oct 29, 2021 -

Confidence Ford of Norman responded

Julie, this is great to hear! Thank you for giving Rashawn and our dealership this outstanding review and thank you for choosing our dealership for your vehicle purchase. Please feel free to contact us if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

October 26, 2021

Reynolds Ford has been our dealership for everything from buying used, new cars to service. We have always had a great experience which is why we recommend Reynolds to all our family and friends and have com More

by kccesooner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia , Mike Lang, Ken Hines, Doug Sandlin, Scott Womack, John VanEaton, Franco DelCastillo, Bryan Beninger, Steve Adams
Nov 05, 2021 -

Confidence Ford of Norman responded

Thank you very much for this amazing review and for your continued business with all of our departments. We truly appreciate you and your family very much and we look forward to seeing you again in the future. Best Wishes, Mike Lang - GM

October 20, 2021

Process went very smooth. No hassle at all. Gave me what I wanted for my trade in and salesman was awesome. More

by Dancabaniss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Josh Feltner, Nolan Peterson
Oct 22, 2021 -

Confidence Ford of Norman responded

We are very glad we could help! Thank you for choosing Reynolds Ford of Norman and thank you for this great review. Best Wishes, Mike Lang - GM

October 18, 2021

At the end of my rope with this dealership. I've had my truck in their service department 5 or 6 times to try to fix an issue that began as a result of their own service (tire rotation). Issue was opened i More

by christopherkylebridges
Recommend Dealer
No
Employees Worked With
Bryan Beninger, Josh Feltner, KyOnda Martin
Oct 22, 2021 -

Confidence Ford of Norman responded

Mr. Bridges, Your vehicle has been inspected, and is operating as designed. The larger wheels and tires your vehicle is equipped with in addition to the aggressive tread pattern will produce a different ride quality than a stock vehicle would. We have confirmed that the wheels and tires are balanced to specification and that the driveline is in proper phase. You do have a beautiful truck! Ken Hines, Fixed Operations Director

Oct 22, 2021 -

christopherkylebridges responded

I understand you want to save face on here, but your own service people have admitted to me there is a wobble there that wasn’t there previously. I drove the truck for 8 months I know how it is supposed to ride. You may wanna coordinate your story with Josh in service because he has been agreeing with me that it shouldn’t do that and that it isn’t the way it was sold to me. the only thing I’ve been told from Josh is that you all have been trying to get SCA to figure it out and haven’t gotten anywhere. At no time of the half a dozen visits and 30 phone calls has anyone said anything about my truck “operating as designed”. Until this post. Guess you have plenty of time to save face on the internet but still haven't had time to call me and talk to me in person. Not shocked.

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