
Confidence Ford of Norman
Norman, OK
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No pressure! No pressure.Everything went smooth and easy.This is not my first time here.It was actually my second.And I will return again.Anthony was awesome! No pressure.Everything went smooth and easy.This is not my first time here.It was actually my second.And I will return again.Anthony was awesome! More
Treated Like Royalty!!! From the second I walked in, to driving away in my new car, I felt like I was treated like royalty. Everyone was so helpful and really had my best in From the second I walked in, to driving away in my new car, I felt like I was treated like royalty. Everyone was so helpful and really had my best interest at heart when it came to shopping for a new car! I worked with Steve Adams and he was a nice guy that went above and beyond my expectations and made sure we were taken care of! It was a long drive for us down to Norman, but totally worth it! More
Team Approach Separated Them From All the Others It had been nearly 10 years since my wife and I had purchased a new car; obviously a lot has changed. We looked at Chevys, Buicks, and Fords, driving It had been nearly 10 years since my wife and I had purchased a new car; obviously a lot has changed. We looked at Chevys, Buicks, and Fords, driving several models from each manufacturer, several times, investing nearly two months in the process. The dealerships we chose not to purchase from, fell short in several ways. Some aggressively pushed the most expensive cars in their line even after having asked us what we wanted. Some used pressure, indicating that if we didn’t purchase now, we may not get another shot at a particular option set. Two urged us to buy from on-hand stock, rather than order the specific car we wanted. And, frankly most were a bit indifferent once they found that we were serious about shopping and driving many cars. It seemed they just didn’t want to invest the time. Reynolds Ford was different. Jeremy was a no-pressure young man. He listened to everything we said, and worked with us, allowing us to drive several cars over 9 or 10 days. When we disliked something, he asked questions to find out exactly how he could help, and then put in the time and leg work to address our concerns. Doug worked with us to find the specific car we wanted, and identified cost-savings that we were unaware of. Sean worked with us to close the deal, and was very patient over the course of two evenings, as we had many, many questions. Earning our business was a team effort, and I’m sure I’m leaving out 1 or 2 Reynolds Ford representatives who also helped us through the process. My wife and I are pleased with our choice of Reynolds Ford. The people made all the difference. More
Great Experience John Williamson was very professional to work with our recent purchase. We have purchased from him in the past and he continues to provide great cus John Williamson was very professional to work with our recent purchase. We have purchased from him in the past and he continues to provide great customer service. More
Great Experience My experience started with a fast email response from Tyler Easton regarding my online inquiry. He set up a time for me to test drive 2 cars I was in My experience started with a fast email response from Tyler Easton regarding my online inquiry. He set up a time for me to test drive 2 cars I was interested in, and they were ready to drive when I arrived. Tyler was not pushy at all, he was extremely informative and helpful! He gave me several opportunities to call my husband in privacy before deciding which car to purchase (and dealt with me relaying several questions my husband had). Sean Porterfield helped me with the financing portion. Sean took into account my goals for monthly payments and interest rates, which was very appreciated. More
I tried harder As I live in Norman I have long desired to purchase my cars locally. Untill now I wasn't able to make a deal with Reynolds that made sense. While the As I live in Norman I have long desired to purchase my cars locally. Untill now I wasn't able to make a deal with Reynolds that made sense. While the deal did cost me a little money, it was close enough that I could justify buying from Reynolds. Scott, James abd Joe were all very professional and helpful. More
It was a great experience Everyone was so friendly and helpful. Our sales person plus the customer service person and the financial service person made it a great experience. S Everyone was so friendly and helpful. Our sales person plus the customer service person and the financial service person made it a great experience. Steve Adams was a saint. He went over and above to make us happy. Joe Galindo was great also. He worked hard to get us the least amount of payment so We could afford to get the car. The person that sold us our running boards went above to get us the correct boards I wanted. Sorry I couldn’t remember his name. More
Great experience Steve Adams was very helpful answering my numerous questions. He did not pressure me. Joe went through the financial process as quickly as he could.. Steve Adams was very helpful answering my numerous questions. He did not pressure me. Joe went through the financial process as quickly as he could....there is a lot of paperwork. Ha. Overall good experience. Thanks!! More
Great Service This was by far the fastest and easiest vehicle purchase I've ever experienced. Customer service was great, attention to detail provided, and Manny d This was by far the fastest and easiest vehicle purchase I've ever experienced. Customer service was great, attention to detail provided, and Manny delivered our new F-150! Will definitely do business again, thank you! More
Pleasant experience I found the SUV I wanted on their website and submitted my interest. Scott Womack contacted me, answered all my questions and we set up an appointmen I found the SUV I wanted on their website and submitted my interest. Scott Womack contacted me, answered all my questions and we set up an appointment to test drive the car. Scott took time to explain all the features of my car. Everyone was nice, no pressure to purchase anything else. More