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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

February 20, 2018

well Done! I had such a good experience I went back and purchased a second vehicle.Sales staff did what they said they would and restored my faith in vehicle pur More

by EAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Jason Thomas
Feb 21, 2018 -

Confidence Ford of Norman responded

We are very happy to hear we were able to restore your faith in purchasing vehicles. Here at Reynolds we work hard to deliver only the best because that is what you deserve! Thank you for both purchases and for this review. Best Wishes - Mike Lang GM

February 20, 2018

Pleasant and friendly Benjamin Powell was informed, knowledgeable about the Ford Explorer and all the options provided. Mike Lang has been informative and helpful on maint More

by Dean Crow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Dan Smith, Joe Galindo, Benjamin Powell
Feb 21, 2018 -

Confidence Ford of Norman responded

Thank you Dean for taking the time to give us this great review. We are all glad to help in anyway we can. Please let me know if you need anything else. Best Wishes - Mike Lang GM

February 20, 2018

Walked in discouraged. Left hour later with brand new car! I went in diacouraged and ready to give up on finding the right car for me. Reynolds Ford staff got me in the perfect ride in a short time. I am very More

by RkLehman09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Galindo, Tyler Evans
Feb 21, 2018 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this great review. We are very happy to hear that the staff here was able to get in you in that perfect ride. Please let us know if you need anything else! Best wishes - Mike Lang GM

February 19, 2018

John is awesome. John was awsome. He came in on his day off and worked hand in hand with me to get the right car at the right price. If anyone is looking for a car he' More

by Andrew Peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, John Williamson
Feb 19, 2018 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that John was able to help you with the purchase of your new car! We appreciate you and your business very much. Best Wishes - Mike Lang GM

February 15, 2018

Awesome Experience Ben. our sales rep was extremely pleasant to work with. He was very knowledgeable about the truck I was interested in. Never felt pressured to buy. More

by Todd D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Dan Smith, Benjamin Powell
Feb 16, 2018 -

Confidence Ford of Norman responded

Todd, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Ben was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Best Wishes - Mike Lang GM

February 10, 2018

A different car buying experience The car had no fabs and it comes with two, if I didn’t asked it will have done unmentioned. Not good business. We could do better. More

by Baddeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Manny Lopez
Feb 16, 2018 -

Confidence Ford of Norman responded

I'm sorry to learn of your unpleasant experience. I'd be glad to learn of the details and see if I can provide any assistance. Please contact me at (405) 321-2411. Mike Lang General Manager.

February 07, 2018

Ford Escape My salesman, Ben, was knowledgeable, friendly and overall great to work with. Sean, in finance was pleasant as well. I bought my car on the last day o More

by GabNichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Sean Porterfield, Joe Galindo, Benjamin Powell
Feb 09, 2018 -

Confidence Ford of Norman responded

Thank you for your feedback. It’s always good to hear if improvement is needed. With that being said I am very sorry to hear the way you were treated after the VIN mistake, we never want any of our customers to feel they are being blamed for an error. I will address this with team. On a good note, it’s nice to hear that Sean and Ben were able to help you during your visit! We do very much appreciate your business and we thank you for taking the time to give us this review. Best Wishes – Mike Lang GM

February 04, 2018

Friendly salesman. I met John Williamson one day when I was looking for a truck. John wasn’t the typical sale guy that you love to to hate. He helped me pickups the tr More

by fuzzelliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Williamson
Feb 05, 2018 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that John was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Best Wishes - Mike Lang GM

February 01, 2018

Ford Explorer I had a good experience at the dealership while buying my new Ford Explorer. All the employees at the dealership were wonderful and helpful during th More

by Hickory72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, James Tippett, Alexis DelCastillo
Feb 02, 2018 -

Confidence Ford of Norman responded

Thank you for your feedback. We all enjoyed working with you! We hope you enjoy your new Explorer for years to come. Please let us know if you need anything else. Best Wishes - Mike Lang GM

January 28, 2018

Pick up new car Car was clean and ready for pickup. Salesman, Tyler Evans, was very nice and professional. Closing agent, Franco, was very nice, professional, helpf More

by Freda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Dan Smith, Tyler Evans
Jan 29, 2018 -

Confidence Ford of Norman responded

Freda, Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Tyler and Franco were able to help you during your visit to our dealership! We hope you enjoy your new car! Best Wishes - Mike Lang GM

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