
Confidence Ford of Norman
Norman, OK
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well Done! I had such a good experience I went back and purchased a second vehicle.Sales staff did what they said they would and restored my faith in vehicle pur I had such a good experience I went back and purchased a second vehicle.Sales staff did what they said they would and restored my faith in vehicle purchases... More
Pleasant and friendly Benjamin Powell was informed, knowledgeable about the Ford Explorer and all the options provided. Mike Lang has been informative and helpful on maint Benjamin Powell was informed, knowledgeable about the Ford Explorer and all the options provided. Mike Lang has been informative and helpful on maintenance. John Galindo was extremely thoughtful and helpful with the abundance of paper work. My experience was very pleasant and not too time consuming. I also appreciated Dale Daniels taking time to speak with me. More
Walked in discouraged. Left hour later with brand new car! I went in diacouraged and ready to give up on finding the right car for me. Reynolds Ford staff got me in the perfect ride in a short time. I am very I went in diacouraged and ready to give up on finding the right car for me. Reynolds Ford staff got me in the perfect ride in a short time. I am very pleased with the effort and satisfaction of using this dealership! You won't leave disappointed. More
John is awesome. John was awsome. He came in on his day off and worked hand in hand with me to get the right car at the right price. If anyone is looking for a car he' John was awsome. He came in on his day off and worked hand in hand with me to get the right car at the right price. If anyone is looking for a car he'll be the first person I send them to. Unlike alot of dealers who just care about the money he puts his customers first. More
Awesome Experience Ben. our sales rep was extremely pleasant to work with. He was very knowledgeable about the truck I was interested in. Never felt pressured to buy. Ben. our sales rep was extremely pleasant to work with. He was very knowledgeable about the truck I was interested in. Never felt pressured to buy. Once we agreed upon a price the rest of the process was quick and painless. Usually takes a couple of hours just to get through the financing part but they got me out of there within about an hour. Sean did our financing and I have to say it was the easiest car loan process I've ever experienced. He explained all the extra's and warranty stuff that I wasn't particularly interested in but when I declined the service, he didn't try to make you feel like you just made the biggest mistake of your life. I did purchase a bed liner, tonneau cover and window tint from the dealership and they were quick to get it installed. Overall this experience exceeded my expectations. More
A different car buying experience The car had no fabs and it comes with two, if I didn’t asked it will have done unmentioned. Not good business. We could do better. The car had no fabs and it comes with two, if I didn’t asked it will have done unmentioned. Not good business. We could do better. More
Ford Escape My salesman, Ben, was knowledgeable, friendly and overall great to work with. Sean, in finance was pleasant as well. I bought my car on the last day o My salesman, Ben, was knowledgeable, friendly and overall great to work with. Sean, in finance was pleasant as well. I bought my car on the last day of January and left under the impression all was fine. I got a text the next evening around 5:45 asking me to come back in as there was an error with the paperwork. The VIN for the vehicle was incorrect. I drove back to the dealership at 7 pm to get this error taken care of only to be treated like I was at fault. I was simply trying to read over the contract to ensure no changes had been made. Being asked to re-sign the paperwork wasn’t the issue, mistakes happen. The issue was the way I was treated by Joe, the last financial officer. I would definitely recommend Sean for any financial needs! More
Friendly salesman. I met John Williamson one day when I was looking for a truck. John wasn’t the typical sale guy that you love to to hate. He helped me pickups the tr I met John Williamson one day when I was looking for a truck. John wasn’t the typical sale guy that you love to to hate. He helped me pickups the truck that fulfilled what I wanted in a truck instead of trying to sell me the first truck we looked at and he done everything he said he would. This was the most enjoyable vehicle purchase I’ve ever made. If you go to Reynolds Ford ask for John Williamson. More
Ford Explorer I had a good experience at the dealership while buying my new Ford Explorer. All the employees at the dealership were wonderful and helpful during th I had a good experience at the dealership while buying my new Ford Explorer. All the employees at the dealership were wonderful and helpful during the purchase process. More
Pick up new car Car was clean and ready for pickup. Salesman, Tyler Evans, was very nice and professional. Closing agent, Franco, was very nice, professional, helpf Car was clean and ready for pickup. Salesman, Tyler Evans, was very nice and professional. Closing agent, Franco, was very nice, professional, helpful. Dealership was clean, with a friendly atmosphere. More