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Confidence Ford of Norman

Norman, OK

3.9
1,038 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,038 reviews

March 12, 2018

Arrogant used car salesman. Will not go back to this dealer We went there looking for a used pickup for our son. Looking for something around the $10,000 range. Was told that Reynolds Ford would NOT put their n More

by Aggie
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Womack
Mar 15, 2018 -

Confidence Ford of Norman responded

I’m sorry to hear of the experience you encountered during your shopping process. I’ve looked in the events you described and spoken with our sales team and am sorry that we didn’t have any pre-owned trucks with the description and price range you were seeking on hand. Generally most trucks we see around that price range do not meet the quality standards we seek to merchandise to our customers. We do come across some that do and it’s unfortunate that we didn’t have any at the time of your visit. We thank you for your feedback. Respectfully, Mike Lang – General Manager (405) 321-2411

March 10, 2018

Fantastic Everything went smooth. Service was excellent. Steve Adams was my salesman and worked very efficiently. Franco worked up my loan and I was very please More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Steve Adams
Mar 12, 2018 -

Confidence Ford of Norman responded

Teresa, thank you for your continued business and for this review. I am glad to hear that Steve and Franco were ale to help you during your visit to our dealership. Please let me know if you need any other assistance. Best Wishes - Mike Lang GM

March 09, 2018

FINE Fiesta-buying experience! I bought my wife a 2017 Fiesta at Reynolds Ford last Saturday. The price was right. Tyler Evans, our salesman, had it ready upon our arrival. Franco w More

by James Kyzer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Tyler Evans
Mar 09, 2018 -

Confidence Ford of Norman responded

James, thank you for taking the time to give us this review. I am glad to hear Tyler was able to help you during your visit. We hope your wife enjoys her new Fiesta and please let us know if we can help you with anything else. Best Wishes - Mike Lang GM

March 08, 2018

Once you meet Jeff, you will not go any where else I have meet in my live time, many sales people, but none that I would consider more honest, fourth right, and informational than Jeff. If you want to More

by Golf/service friendly guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Jeff Tullius, Franco DelCastillo, Rick Dougherty
Mar 09, 2018 -

Confidence Ford of Norman responded

Thank you for giving this great feedback. Being a family owned business we take pride in being honest and transparent. It's great to hear that Jeff was both and able to help by going above expectations. Please let us know if you need anything else. Best Wishes - Mike Lang GM

March 05, 2018

Great place to buy a car! Tyler Evans was fantastic from start to finish. We had a great car buying experience. Some of the friendliest people I’ve ever met work at Reynolds More

by Steve_Gilliland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Tyler Evans, Tyler Easton
Mar 07, 2018 -

Confidence Ford of Norman responded

Steve, thank you for taking the time to give us your feedback, it's always nice to hear that our employees are delivering the best service with each and every visit. I'm also glad to hear that Tyler was able to help you during your visit to our dealership. Thank you again for this review and for your business. We look forward to seeing you in the future! Best Wishes -Mike Lang GM

March 03, 2018

Great People Everyone was friendly and informed. They worked hard at getting the vehicle I wanted and the price I needed. I am very glad I went to Reynolds. More

by Todd Moss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Steve Adams, James Tippett
Mar 04, 2018 -

Confidence Ford of Norman responded

Todd, we are very glad you stopped by as well. Thank you for taking the time to give us this review and for your business. Enjoy your new vehicle. Best Wishes - Mike Lang GM

March 03, 2018

Very positive in all venues. Tyler Easton, Frank D. Were very good and courties to work. Being from Norman and for 62 years of Reynolds knoledge and excellence was the key. More

by Thomas J Farrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Tyler Easton
Mar 04, 2018 -

Confidence Ford of Norman responded

Thomas, we are glad to hear that Tyler and Frank were able to assist you during your visit to our dealership. Thank you very much for this review and for your business. Best Wishes - Mike Lang GM

March 02, 2018

Great experience We were treated well and for a good deal. We went back with a very small complaint and they fixed it immediately! And we love the car!! More

by Kent31335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Steve Adams
Mar 02, 2018 -

Confidence Ford of Norman responded

Kent, thanks for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Best Wishes- Mike Lang - GM

March 01, 2018

Hard workers This dealership has always found a way to help me... I have bought 4 vehicles from them and would go back again!! Great people... they do not lie to y More

by Bbowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Tyler Easton
Mar 02, 2018 -

Confidence Ford of Norman responded

Thank you for this great review and for your continued business. You are very much appreciated. Please let me know if you need anything else. Best Wishes - Mike Lang GM

March 01, 2018

Tyler Easton is wonderful Go see Tyler Easton if you a vehicle he is great and really does a wonderful job. Franco in the finance department does an excellent job. This dealers More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Tyler Easton
Mar 02, 2018 -

Confidence Ford of Norman responded

Barb, We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle purchasing needs. I'm glad that Tyler and Franco were able to meet and exceed your expectations. We look forward to seeing you in the future. Best Wishes - Mike Lang GM

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