Confidence Ford of Norman

Quality dealer Tyler Easton was my sales person and he was great to work with. Very professional and helpful. I got a great deal and was very pleased. The dealers Tyler Easton was my sales person and he was great to work with. Very professional and helpful. I got a great deal and was very pleased. The dealership has been around for a long time and is well run. More

My wife and I went in about six one evening and left a few hours later with the best truck on the lot. Thanks to a great salesman ,Jeremy Cash and for awesome customer service from all involved. We are ab few hours later with the best truck on the lot. Thanks to a great salesman ,Jeremy Cash and for awesome customer service from all involved. We are absolutely delighted with Reynolds Ford of Norman. More

We just purchased a Ford Expedition from Reynolds Ford in Norman. We worked with Sam Adams. He was very helpful and transparent. They didn’t have the car we were looking for so they went out of their way to Norman. We worked with Sam Adams. He was very helpful and transparent. They didn’t have the car we were looking for so they went out of their way to find us the right one and have it delivered to the dealership. Franco in finance was also very quick and great to work with! More

Excellent experience beginning to end After walking out of a dealership down the road where we experienced the worst customer service in my life, my husband and I walked into Reynolds Ford After walking out of a dealership down the road where we experienced the worst customer service in my life, my husband and I walked into Reynolds Ford and were met by Martin Wiley. What a breath of fresh air! Friendly, knowledgeable and honest. Truly believes in the Golden Rule...he treats you as he wants to be treated. We told him what we wanted, he showed us several vehicles that fit our needs and we took a test drive in the one we ultimately chose. He even had dinner brought in for us since we were there during the early evening and hadn’t had dinner. He introduced us to phone apps that will work with the car and how to utilize them...all which will make traveling so much easier for us. Terribly impressed with this young man. Sean in finance was great, allowing us to eat at his desk while we completed the financing paperwork! There is not one thing negative I can say about our experience with Reynolds Ford. Thank you for being in business all these years and not falling to the sub standard sales practices of other dealerships who told us “everyone does business this way”. More

Typical numbers game I spoke with this dealership in early September on a new leftover inventory 2019 Mustang. They offered me $36,500 on my trade-in. Ultimately a deal I spoke with this dealership in early September on a new leftover inventory 2019 Mustang. They offered me $36,500 on my trade-in. Ultimately a deal could not be reached because of lack of inventory. The car they had that I liked, was a demo car with over 500 miles on it. Because of the known Mustang piston slap issues, I didn't want to risk purchase of that car. Two months later they contacted me trying to sell another leftover 2019 unit. They asked me what overall numbers work for me. I give them the numbers I would like and we are now $10k apart. Even though its been 60 days and 1000 miles later on my trade, they now value my trade at $32k. Their response was that they originally "jumped the number up" on my trade because of the Ford 0% rebate. I am not sure what rebates have to do with someones trade value, but I guess it does if you buy from this dealership? You can easily search a 200-500 mile radius and find 2020 Mustangs for $3000-$4000 off msrp. But according to this dealership, $2000 off a leftover inventory is a good price and they sell plenty at that amount. They have moved two GT units in 2 months. It should be fairly obvious that people aren't falling for that. This dealership talked really big about themselves. They claimed not to be like other dealership and inflate or adjust numbers and claimed to offer the best overall deals, blah blah blah. Please do your research. You will quickly see through their xx. More

Misleading and greedy!!!! Bought a slightly used f250 less then 13,000 Miles took is in because trailer lights hook up wasn’t working the replace a fuse cost me $80 you would think less the two days of o less then 13,000 Miles took is in because trailer lights hook up wasn’t working the replace a fuse cost me $80 you would think less the two days of owning it they would have cover it and they did not. More

GT's or RT's Drove in, looking for a used Dodge Challenger or Charger RT. Yeah, we know it's a Ford place, but you never know. We were met in the lot by a strappin Drove in, looking for a used Dodge Challenger or Charger RT. Yeah, we know it's a Ford place, but you never know. We were met in the lot by a strapping young fellow, Martin, who was super helpful and has convinced us that maybe we should be looking for a Ford hot rod instead --simply because he was honest and willing to help us navigate looking for something, even if he didn't have it. So, thanks Martin! We enjoyed the conversation and the laughs. More

Great experience Started the process contacting this dealer via internet because they had a truck like i wanted and they responded quickly. Eli was knowledgable & ha Started the process contacting this dealer via internet because they had a truck like i wanted and they responded quickly. Eli was knowledgable & had the truck waiting for me to look at the next morning. After a test drive I left to make my decision. I called later & he had the truck clean & ready when I got back. Paperwork was as painless as possible without excess pressure to buy extra. I would definitely recommended Reynolds Norman & ask for Eli! More

Very friendly, no hassle. Ken is always very helpful when I need service on a car, and introduced me to Scott to purchase a new vehicle. Scott was very friendly, went through a Ken is always very helpful when I need service on a car, and introduced me to Scott to purchase a new vehicle. Scott was very friendly, went through all the details with me and explained all the features of the car that I might not be familiar with. Joe explained all the payment options, and made sure that I understood everything. More

Fast, friendly, hassle free We found a vehicle on line, stopped in to look at it and realized they have 2 locations. They had the vehicle brought over the next day, they offered We found a vehicle on line, stopped in to look at it and realized they have 2 locations. They had the vehicle brought over the next day, they offered to do this rather than us driving to other side of north okc. Upon returning, the vehicle was exactly as advertised (so refreshing and honest). We left the proud new owners of the vehicle in a very short time. From our initial drive onto the lot with easy to find customer parking, the entire staff going above and beyond, an amazing salesman, and the easiest document processing, this is what all car dealerships should be like! If you want honest, hassle free, quick service, this is the place to go. More