Confidence Ford of Norman
Norman, OK
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Outstanding Sales Experience! 2019 Ford Expedition Limited Reynolds Ford exceeded my expectations for my car buying experience. From the time we arrived, we felt comfortable, unpressured, and relieved to have Reynolds Ford exceeded my expectations for my car buying experience. From the time we arrived, we felt comfortable, unpressured, and relieved to have a sales person that listened to our needs and requests. I had spent every weekend the previous 2 months at several dealerships from Edmond to Norman, looking at all makes and models of SUVs, test driving both new and used vehicles, only to be inundated with calls from them pressuring me to buy in the days and weeks (even months) after. Steve Adams, our sales person at Reynolds Ford was respectful of my time and I never felt pressured to make a purchase. Following the decision to buy our new vehicle (2019 Ford Expedition with 20K miles), Steve went above and beyond what I would have expected. He had our car detailed, filled up with gas, and ready for us to pick up that evening. He then took the time to set up our Ford App and demonstrate all the "extra" amenities we had not explored when I first looked at the Expedition. I'd also like to give credit to the gentleman that assisted us with Financing, Joe Galindo. He was patient with all of our questions, and made the process nearly painless (it always hurts to spend $). Overall, Reynold Ford in Norman was the best experience I had during my new car purchase journey and I would recommend them to my family and friends for their future vehicle shopping. More
Best Dealership in Oklahoma!!!! I can't say enough positive things about our experience at Reynolds Ford. I have purchased multiple vehicles from them and will continue in the future I can't say enough positive things about our experience at Reynolds Ford. I have purchased multiple vehicles from them and will continue in the future. Great Job! More
Easy, Stress Free, No Pressure My wife and I had a great time test driving the cars and choosing one. Eli did a really good job with communication and providing a relaxed environmen My wife and I had a great time test driving the cars and choosing one. Eli did a really good job with communication and providing a relaxed environment. More
In my opinion, Reynolds Ford is the best place to go to purchase a Ford. This was my 3rd new car purchase from Reynolds over a 25 year span. I didn’t get the same salesman but it was not a problem because purchase a Ford. This was my 3rd new car purchase from Reynolds over a 25 year span. I didn’t get the same salesman but it was not a problem because they have all been super helpful and professional. Enrique Vilagran was our salesman and Franco DeCastillo was the Finance Manager that helped us through the loan process. Both of them were excellent. Not only does Reynolds have the best selection of cars to choose from but they employ the best. More
Friendly service, Had several people check on me ask if I needed anything! Super easy and fun experience, easy to deal with! Very straight forward. I would Highly recommend! Great deals. needed anything! Super easy and fun experience, easy to deal with! Very straight forward. I would Highly recommend! Great deals. More
Great The salesman was very helpful in my decision on which truck to buy he pointed out the difference between the style and marks of truck which led to my The salesman was very helpful in my decision on which truck to buy he pointed out the difference between the style and marks of truck which led to my decision. More
Painless experience I told Martin Wiley what I was looking for and the price I was willing to pay and within a few hours he had located the pick up with all the options I I told Martin Wiley what I was looking for and the price I was willing to pay and within a few hours he had located the pick up with all the options I requested and with in my price range. He didn't try to upsell me on something else and I didn't have to go back and forth over the pricing. A very painless experience. I would definitely recommend them. More
Good folks to deal with. Buying a new vehicle can be a trying process. My experience with Reynolds Ford was anything but. Our salesman (Eli) was great and made the process a Buying a new vehicle can be a trying process. My experience with Reynolds Ford was anything but. Our salesman (Eli) was great and made the process as painless as possible. Thanks! More
Buying a used Jeep from Reynolds Ford was a great experience. We were treated with courtesy and respect. Our sales person, Jeremy Cash came out to see what we needed. I had been on 2 other car lot experience. We were treated with courtesy and respect. Our sales person, Jeremy Cash came out to see what we needed. I had been on 2 other car lots where no one even came out! We’re so happy that we found what we wanted! More
We have bought our last few cars at Reynolds Ford of Norman and have always had the best experiences, which is why we continue to go back, because that kind of service and commitment to your customers g Norman and have always had the best experiences, which is why we continue to go back, because that kind of service and commitment to your customers goes really far with us. Doug Sandlin is one of our favorite people to see and buy from because he is so incredibly knowledgeable and friendly and that goes so far in a sometimes uncomfortable environment like buying a car. He and his team never cease to impress us and are always willing to find exactly what we are looking for in the price we have requested and we couldn’t be more thankful or pleased with every visit. Adam Kelley was a fantastic salesman, made sure we found the exact things we wanted in the exact car we wanted and was so respectful and kind and patient with us! He also made sure we knew how to work all the bells and whistles in our new car and got the best experience of it all! We can’t say enough things about Franco in finance because he always makes the impossible possible and is so friendly and kind and has so much patience when it comes down to the process. We never felt rushed or mislead and they were open and honest with us with it all, making sure we understood everything happening, just like the last time we bought with them! We will ALWAYS recommend Reynolds Ford, Doug Sandlin, Adam Kelley and Franco Del Castillo to all who ask us! More