Confidence Ford of Norman

its been awhile Its been a good minute since i was in the market for a vehicle and I'd figured all the stereo type run around was going to happen once more. I was wr Its been a good minute since i was in the market for a vehicle and I'd figured all the stereo type run around was going to happen once more. I was wrong and this experience was beyond what i was expecting. Adam Kelley was my sales guy, who i first met over a phone conversation due to the COVID19 limitations. Adam took down all my basic info, the type of vehicle i was looking for and features that were a need/want. Not even 30 mins later, Adam had sent me three links by text to the see the trucks i was looking for. Color, engine size, audio , navigation and year models of 2019/2020 was all there. Shortly after getting the trade in ready, i proceeded to the location of Reynolds Ford of Norman. Adam welcomed me and we both decided on air high fives for handshakes. After my test drive of a 2019 F150... that had 6 miles on it.... shocking... Adam gave me basic numbers and ball park on where i was going to be at. Normally... at that point you expect your sales guy to play good cop with the sales manager to get you at whatever price you want. That didn't happen and that was my first point towards Reynolds. All the major numbers happen in the final paperwork section and the finance guy was really helpful on that process by showing the two options i could go for. At the end, i drove off with my new truck and it was simple process. Afterwords, i had some upgrades and Adam was there to help again. Excellent service to help with temp car and getting my extra work done. I left there knowing my new truck was covered for 96 months, but i feel like I'm the one that's covered for life. I got a personalized ford card to help with rewards points, emails about all the new features in my truck with how to videos and more of a break down on my warranty plain. And today in the mail, I've received a purchase photo calendar with some other goodies ( oil changes, and other maintenance perks.) I hope that i will never need to get another truck... but when that time comes, I'll be sure to be back and hope to see Adam once again... hopefully we can do handshakes by then. More

Very professional, respectful and courteous. No high Very professional, respectful and courteous. No high pressure and no games. Always a good experience with Reynolds Ford for me. I will be back In The Very professional, respectful and courteous. No high pressure and no games. Always a good experience with Reynolds Ford for me. I will be back In The future. More

I purchased a new Ford Ranger We were looking for a new truck to replace my aging 2011 Ford ranger. Adam Kelly was an awesome sales person. He did not use high pressure tactics lik We were looking for a new truck to replace my aging 2011 Ford ranger. Adam Kelly was an awesome sales person. He did not use high pressure tactics like out sales people have done in the past. He had three options waiting for me when I arrived at Reynolds Ford. More

Tyler was pleasant to work with. From start to finish Reynolds was top notch. Franco in finance was very efficient and made the process go quickly. Reynolds was top notch. Franco in finance was very efficient and made the process go quickly. More

There was no gas in the vehicle when I pick it up. That's not good for the company .Hopefully next time you pay attention to details not good for the company .Hopefully next time you pay attention to details More

Adam Kelley and Franco Del Castillo are amazing! It was my pleasure to work with such amazing guys Adam Kelly and Franco Del Castillo. They helped with the purchase of my first vehicle. I scheduled a It was my pleasure to work with such amazing guys Adam Kelly and Franco Del Castillo. They helped with the purchase of my first vehicle. I scheduled an appointment with Adam Kelley beforehand to do a test drive. He was very kind and professional the entire time. He send me a video of the vehicle before hand. When I arrived to Reynolds Ford of Norman, Adam and the rest of the staff were very flexible, kind and make me feel welcomed. Then I was helped by Franco to finalize the process of my purchase, he is a very professional and amazing guy, he got me a loan with a good interest rate considering that I am a first time buyer. This is the best place to go look for a car, ask questions and get the help you need. I highly recommend Reynolds Ford of Norman. More

Both Adam Kelly and Steve Adam's did an amazing job getting me a truck with an amazing deal. The thing I enjoyed is they asked me what I was looking for in a truck and took the time to find a truck tha getting me a truck with an amazing deal. The thing I enjoyed is they asked me what I was looking for in a truck and took the time to find a truck that had everything I needed it to have. They werent overly pushy and didnt try and show me trucks that didnt have what I wanted. They took my time into consideration and worked around my hectic schedule. I highly recommend this dealer and the 2 salesmen mentioned earlier in this review. More

Reynolds Ford was very helpful and all of the people were nice. Amanda was very helpful over the phone even though we never met. They are very good people nice. Amanda was very helpful over the phone even though we never met. They are very good people More

This was the easiest and best experience I have ever had in purchasing a vehicle. Thank you Jeremy for your knowledge and outstanding customer service!! I’ll return to Jeremy and this dealership in the futu in purchasing a vehicle. Thank you Jeremy for your knowledge and outstanding customer service!! I’ll return to Jeremy and this dealership in the future. More

We provided Jeff tullius with a list of our preferences and priorities and he contacted us the day one with those characteristics arrived. He did a great job of completing the purchase transaction. We are and priorities and he contacted us the day one with those characteristics arrived. He did a great job of completing the purchase transaction. We are very happy with our new Ford explorer ST. More