Confidence Ford of Norman

I will be back when looking for another vehicle. No pressure sales, huge inventory of new and pre owned vehicles. They take care of their customers pressure sales, huge inventory of new and pre owned vehicles. They take care of their customers More

Class act, knew what we needed and worked hard to give us a great deal. kudos to Brian and Sean great guys. Great dealership. I will recommend my family to all of you a great deal. kudos to Brian and Sean great guys. Great dealership. I will recommend my family to all of you More

We traded in a 2019 Ford Explorer that we had bought from a different Ford Dealer in Shawnee, OK. Reynolds staff were very professional And treated us with respect and dignity! Something we had not experi a different Ford Dealer in Shawnee, OK. Reynolds staff were very professional And treated us with respect and dignity! Something we had not experienced before! When I brought the new truck back for after market add-ons they gave me my choice of a loaner and it was a brand new Expedition with only 7 miles on it!! Getting a loaner was something I had to fight for at the other dealer. I think we may still be in shock at how well we were treated at REYNOLD’S Ford. Thankyou, for your kindness and respect!! More

I am so very blessed with my car buying experience at Reynolds my salesman Jared was phenomenal and was able to get me out of my old broken Buick into a new Ford Fusion! A huge thanks to the team that wa Reynolds my salesman Jared was phenomenal and was able to get me out of my old broken Buick into a new Ford Fusion! A huge thanks to the team that was able to make this happen, I simply can not thank them enough!!! More

Overall a pleasant experience Found the car on line, dealership had it in the back for servicing. Cleaned it up and let us test drive on our own. On line contact was a little cumb Found the car on line, dealership had it in the back for servicing. Cleaned it up and let us test drive on our own. On line contact was a little cumbersome as we actually got more service and assistance from a different person. To that end, we cannot say enough positive things about the assistance from Enrique, it was superb. More

Upfront price, easy transaction Found what I was after, easy contact and upfront communication. Provided prompt information, videos and answered questions. Arrived and was treated re Found what I was after, easy contact and upfront communication. Provided prompt information, videos and answered questions. Arrived and was treated respectfully after traveling over 250 miles.In short order the deal was done. Auto features were demonstrated and phones were set up in less then 20 min. This was the easiest and most pleasant auto transaction I ever had. Deal online and save yourself from the sales pressure pressure of walking on the lot!. More

Everyone at Reynolds Ford In Norman was amazing. We started off getting my wife’s oil changed in her car. So while we were waiting we walked around and looked at the cars. I ended up finding a truck I started off getting my wife’s oil changed in her car. So while we were waiting we walked around and looked at the cars. I ended up finding a truck I feel in love with. We looked at it drove it and it was just amazing. I have never been one for Ford. I have owned Chevys most of life. The staff at Reynolds Ford of Norman answered all questions. They took very good care of us and did everything with a professional attitude. We now own 2 Ford vehicles. I will be going back to see the people at Ford Reynolds of Norman for my daughter to get her a car. Thank you to everyone at Ford Reynolds of Norman for everything and for being there for us. More

brought my 2020 F-150 to Reynolds for two issues. I brought my 2020 F-150 to Reynolds for two issues. I live 2,000 from Norman OK and this was first trip with vehicle. I dropped off the vehicle first brought my 2020 F-150 to Reynolds for two issues. I live 2,000 from Norman OK and this was first trip with vehicle. I dropped off the vehicle first thing on day 1, I was told they would most likely look at it by the end of day 1 and if not for sure first thing on day 2. At the end of day 2 I called and was told that they were behind and they were working on the vehicle and it would be done first thing on day 3, early afternoon on day 3, I walked there and found the vehicle in back parking lot and it appeared it had not even been looked at. I went in and asked my service adviser Josh about the delay. I had asked for a rental vehicle to start with and was told that they needed to evaluate the vehicle first, on the afternoon of day 3 I again asked for a rental vehicle and was given one. Two hours later I was called and told the vehicle was done and to come pick it up. I picked up the vehicle and was told it was finished. One issue was the significant drop in gas mileage and second issue was the drivers front tire wheel well was loose and rubbing against the tire. after leaving dealership I realized the wheel well was still loose and after returning home I took my vehicle to dealership where I purchased the vehicle and was shown the notes from Reynolds service department. Basically, they disconnected the battery to reboot the system and that is the service I received. No mention of the wheel well. Reynolds Ford did not come close to meeting my expectation of service and was not honest with me. Very disappointing and frustrating when you have purchased a new vehicle and cannot even depend on a dealership to be truthful with you More

Adam was the best sales man I've ever dealt with and everyone at the car lot was so nice!! As for Adam if you are looking! everyone at the car lot was so nice!! As for Adam if you are looking! More

Had a great car buying experience with Reynolds Ford. Very kind, compassionate people who work hard at finding you the right vehicle for you. Ask for Bryan Unger. He’s the best. Very kind, compassionate people who work hard at finding you the right vehicle for you. Ask for Bryan Unger. He’s the best. More